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Home & Garden

Rooms To Go

275 reviews

4.8275 reviews
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About Rooms To Go

Data updated
Website
roomstogo.com
Category
Home & Garden
Location
United States · Seffner
Status
Unclaimed
Last 12 months
275 reviews
Replies to negative
86% (6/7)
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Is Rooms To Go legit?

Rooms To Go (roomstogo.com) has a 4.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.

What people say

N
Nick Kalogeropoulos · 1 review · Verified · Experienced 2026-05-08 ·

Keith Zammit is the best and we…

Keith Zammit is the best and we exclusively have come back to buy things from him now three times.

C
Carlos Arzate · 1 review · Verified · Experienced 2026-08-05 ·

Very Helpful

Lisa at Rooms To Go in Lafayette was very helpful!

S
Sunugal Kane · 2 reviews · Verified · Experienced 2026-05-08 ·

My salesman Mr Rodrigue Bamenou has…

My salesman Mr Rodrigue Bamenou has made the sale very easy and has excellent customer service.

O
Olga · 2 reviews · Verified · Experienced 2026-08-05 ·

you are stopping me from finishing my…

you are stopping me from finishing my order i dont want to do a review

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Rayford Hayward · 1 review · Verified · Experienced 2026-08-06 ·

no problem on internet order.

C
Cathie · 5 reviews · Verified · Experienced 2026-08-06 ·

CC info

CC info Took 3 tries of entering the exact same cc info for the payment to process. I verified each time before hitting submit and twice it said payment failed. I am always 100% aware of the balance in my account which is far in excess of this purchase. It was frustrating and I almost gave up and went to another vendor.

Reply from Rooms To Go2026-08-06

Hi Cathie, we'd love to help if you need us! Feel free to email at [email protected] or call at 888-709-5380 option#1!

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Shelia Wallace · 1 review · Verified · Experienced 2026-08-06 ·

James Fountain was very helpful and…

James Fountain was very helpful and courteous assisting me with the purchase of my furniture.

J
Jessica Helms · 1 review · Verified · Experienced 2026-08-06 ·

It makes no sense why i cannot pickup…

It makes no sense why i cannot pickup in store or why the atore doesnt stock items for people to buy and take home

Reply from Rooms To Go2026-08-06

Jessica, if you want to go over this with us, feel free to email at [email protected]!

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Michael Bailey · 1 review · Verified · Experienced 2026-08-06 ·

Great service amazing help

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Beth Doughty · 3 reviews · Verified · Experienced 2026-08-06 ·

It should not take this long to get a…

It should not take this long to get a nightstand. Pickup option would also be better. Other than that the service and online experience is good.

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Gerri Mersch · 1 review · Verified · Experienced 2026-08-06 ·

It was easy to find the recliner that i…

It was easy to find the recliner that i saw in the store and payment was a simple procedure.

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P. Porter · 2 reviews · Verified · Experienced 2026-07-08 ·

Seamless process...easy to order on…

Seamless process...easy to order on line and recently have shopped or ordered several items.

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Reneka Whetstone · 1 review · Verified · Experienced 2026-06-08 ·

Great experience!

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Adriana Zuleta · 1 review · Verified · Experienced 2026-06-08 ·

Louse Brescia was amazing!

M
Michael Johnson · 2 reviews · Verified · Experienced 2026-08-06 ·

Store staff were helpful and friendly

Store staff were helpful and friendly. Knowledge of products was very good. Communication with customer was very good.

M
Mom of teens · 1 review · Verified · Experienced 2026-08-06 ·

Easy online purchase after shopping…

Easy online purchase after shopping with Tres Mason at the Macon GA store.

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Robyn Refkin · 1 review · Verified · Experienced 2026-08-06 ·

Ellen Leepond is my sales agent and an…

Ellen Leepond is my sales agent and an amazing human!!!

A
Alex · 1 review · Verified · Experienced 2026-08-06 ·

Great response and service

Great response as a follow up for ordering additional pieces to our couch. Great service over all.

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Kandace Six · 1 review · Verified · Experienced 2026-08-06 ·

Easy Usage

It was such a smooth and easy purchase.

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Cheryl Cunningham · 1 review · Verified · Experienced 2026-07-24 ·

PJ was really great with placong my…

PJ was really great with placong my dresser in my cart and giving great Customer Service.