the customer service rep
the customer service rep, Matthew (1101AK) was extremely helpful! and made the overall experience great
About Rooms To Go
Data updated- Website
- roomstogo.com
- Category
- Home & Garden
- Location
- United States · Seffner
- Status
- Unclaimed
- Last 12 months
- 275 reviews
- Replies to negative
- 86% (6/7)
Do you own Rooms To Go? Claim this profile for free and start replying to reviews.
Is Rooms To Go legit?
Rooms To Go (roomstogo.com) has a 4.8 out of 5 rating on OK.one, based on 275 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
Patrick Wallace
Our sales associate, Patrick, was so helpful. We really appreciate his help in finding the best mattress for us.
Chris at internet sales was…
Chris at internet sales was professional and extremely helpfull
Marty was excellent to work with.
Marty was very patient and helpful. I was calling from out of state and she helped me tremendously to accomplish this. Michelle B
Sherif was fantastic to deal with !
So far
So far, so good
Easy online ordering.
Great experience!
Great service and communication working…
Great service and communication working with Thomas.
Rodney was extremely helpful and…
Rodney was extremely helpful and professional.
Darwin as great and made the…
Darwin as great and made the transaction effortless.
DELIVERY
EASY TO BUY, DELIVERY TIME IS TOO LONG.
Nashinna was great in helping me
Nashinna was great in helping me. I’d buy from again without hesitation.
Simple and easy
Nadia was a pleasure to work with…
Nadia was a pleasure to work with today. Bought a sofa and ended up getting a recliner also. The store was nice and with so many great choices
Excellent!
Fast and efficient
Aaron Glover-Bickhart is such a…
Aaron Glover-Bickhart is such a pleasure to do business with. We appreciate how much time and sincere effort he put into helping with our purchase.
Carmen was awesome!
I just recently moved here from New…
I just recently moved here from New York, and Mr. Murphy was very patient with me. I called him many times. As a retired Customer Service Manager, I appreciate good service. Thank you john