RPM Warranty (rpmwarranty.com) has a 3.8 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 11% of negative reviews; 33 of them were added in the last 12 months. Last updated 2026-08-10.
The gentleman i talked to on the phone was great. He had me at ease about the whole deal...I joked with my son that the little "#@&$%" took all my money...but all kidding aside he did a wonderful job and I dont know if I would have purchased my warrenty if id have talked with anyone else...you need a bunch of Matthew's working for you. Give that man a raise..!!!
While the warranty is advertised as fully refundable if you cancel within a month, and I canceled after 2 weeks, it has been since May 18th when I cancelled and it is now August 1st and I have not received my $1,678 full refund. They have been ever so kind on the phone and they have sent me paperwork which ended up being a huge rigmarole of having to go have it notarized that I'd actually sold the car which I did do. Nevertheless I have received no money after 4 long phone calls each week's apart. You cannot trust this company at their word. Sherry Campbell
The customer service was great explained the warranty in detail for my mini cooper
I purchased a warranty package from rpm warranty on 4/1/2026 to 6/13/2026 the sales rep name was Matthew that I worked with and I meet all requirements made my monthly payment then I had to file a claim with rpm I was told to take my vehicle to the dealership after the dealership having my vehicle for 4 or more weeks I then received a phone call from rpm supervisor informing me that they had to cancel my policy and that they would issue me a full refund because I didn’t know that my title didn’t meet requirements and that it would take 30 days to refund me. And now 30 days has passed still no refund so I called and now I’m getting nothing but a run around please do not ever use rpm warranty not even for a dead man grave….
Matthew was a great help in getting my warranty started. Thank you very much
The purchasing process for the warranty was easy. Although do not know the claim process. Hopefully will not need anytime soon. Will provide a detailed review if I require to utilize the coverage.
Paul Marks was amazing. Explained things clearly. Was Not pushy BUT very helpful and informative. Walked me through the process as I was comparing to 2 other Companies. I am satisfied I made the RIGHT CHOICE with RPM!
Checked all the boxes and price is right.
The policy coverage I received for the premium I paid was incredible. The company (via Paul Marks) did so well I didn't even bother to call back your competition to negotiate a better price. Highly recommended.
Very informative and polite. Hoping that service if needed will be just as smooth. Thanks again! Great!
Customer service team was professional and quick to respond. They explained my coverage clearly and made the whole repair thing way less stressful.
This has been the worst experience I’ve ever had with an insurance company—specifically regarding an extended warranty for my vehicle. If you don’t want to get scammed, don’t waste your money on RPM Warranty; they use any loophole in the contract to avoid paying for or covering any repairs your vehicle needs. I should have read the reviews before buying the policy—they are professional scammers.
Great price services 5 year warranty was able to pay monthly 2 years then the other 3 are included on price
Paul Marks was the best! His follow through was excellent and his knowledge of the industry was spot on.
Im giving one star for everything becouse its the minimum i can select. My mistake is that i ignored all the negative reviews about RPM befor i purchased an extanded warranty on my ford f150 2017 raptor last october 2025. Recently in April 2026 i got my truck serviced by Ford Limcolin ,brookhaven , GA And a repair claim was filed for torque converter replacement and transmission oil change, its been over a month and a half now and i am trying to get them to approve on the repair with no avail. they ignored every call and emails sent by me and ford service team, They dont acknolege or honor the contract turms at all, They dont give any specific reason for denial or approval , they dont go by the contract turms at all, they dictated redicoulouse terms, for example they made ford team retest previouse old claims that has nothing to do with the existing issue and when the reslults of this tests came possitive, they requested them to be deamed as flaulsly diagnosed and to be deleted from ford data base, then they made us wait for days on an inspector from there part to test the car but no one showed up. when they got to a dead end with there redicoulous demands they gosted us and ignored all calls from ford service team, they shodowbanned me, the ford service team and the service team mannager. In short RPM is unprofessional company all what you gonna end up getting , if you get in my shoes " is leave yr name and a message and we will get back to you ". After almost 2 months with my truck stranded at ford dealership i got to learn its very important to do a thorough do deligence before purchasing from RPM. Dont belive the 5 stars 3000 reviews on there website, its totaly a BS/lie, they are not trusted by google or acknoleged/ registed to BBB ( better business bureau) . To get my repaire money back i have to sue them for fraud/ breech of contract under lemons law in Georgia . Save your self a headache and make an informative decision .
customer beware: Do not pay the warranty in full after you get a quote . I tried to cancel my warranty since 2/3/26, I did everything that RPM required as far as notarized documents, sent everything to them via priority mail only to get it returned to me, quote ,return to sender , attempted- not known unable to forward. The staff was nice and tried to send me to different people but no results.
Paul was extremely helpful in my purchase of two car warranties. He was knowledgeable and worked diligently to get me the best deal and options to fit my budget. I feel he went above and beyond to meet my needs, all the while staying courteous, respectful and very supportive. It is a pleasure to do business with a real-live professional person.
What sets RPM Warranty apart is their customer service. I had questions about what was and wasn't covered under my powertrain plan, and the representative took the time to walk me through every detail without rushing me off the phone. No confusing jargon, no dodging questions. When I needed to update my payment method later, that was handled in one quick call too. It's rare to find a company that actually treats customers like people. RPM earned my trust and I'll be renewing when my current plan ends.
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