Rudy's Rug Cleaning (rudysrugcleaning.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Carpets look great and price was reasonable after discount was applied
So wonderful to hear your rugs look great! We're always happy when customers share feedback - thanks for taking the time to leave a review :)
I am a return customer - Great Job!!
We’re so thankful for your repeat business and appreciate you taking the time to leave a review! It makes our day to hear your feedback :)
Staff was friendly. I was disappointed that my hand knotted Persian rug came back with ink bleed stains. When I called to ask if they could fix it, they just said that happens sometimes and they couldn't do anything. They did give me a name of another company that might be able to repair it. The damage looks like it was rolled up while still damp in some areas, and that's where it bled. Very disappointed as it is a $5,000+ rug and we took it to Rudy's specifically because we trusted them to know how to handle it.
Thank you for your feedback. We understand how frustrating this must be, especially with a rug you care so much about. Dye migration can unfortunately occur with certain rugs due to unstable or natural dyes, even when every precaution is taken. It’s one of the inherent risks we outline on every invoice before we begin any work. We’re glad we were able to connect you with a textile specialist and we hope that’s been helpful. If there’s anything else we can do, please don’t hesitate to reach out to us directly.
Good job on rug done in reasonable time. Pleasant dealing with everyone. .
Thank you so much for the review! The team will love hearing your feedback :)
As usual a great exchange with the team at Rudy's. I appreciate the manageable cost and I know the rug is in great hands.
Thank you so much for the review and for trusting us time and again with your beautiful rugs!
The process is straightforward and efficient. Cleaning is good quality.
Wonderful to hear! Thank you so much for taking the time to share your feedback :)
Rugs given to Rudy’s for cleaning come back in great shape. We’ve had a cat who regularly produces hairballs, usually on one of our wool rugs, so we know of what we speak.
Thank you so much for your review! Always happy to handle a hairball emergency for you :)
Rudy’s provided top notch service with quick turn around. They sent me video of part of the cleaning process, showing me how truly dirty my rugs were! I will definitely be a repeat customer. Thank you to the entire Rudy’s team!
Amazing! Thank you so much for the review and the kind words. We look forward to working with you again in the future!
The new owner is terrific, and the fact that she hired one of the previous owner's family members to work with her is perfect. I've always enjoyed the people with Rudy's, so it is nice to know that experience with continue. Oh, and they did a very nice job on my rug. :-)
Thank you so much for your kind words! We’re so happy to have the chance to build on the previous owners’ foundation and continue to serve the community:)
Ready to drop off and pick up. Friendly, helpful staff
Thank you so much for the review! So glad you had a great experience :)
Friendly people. Easy & quick to drop off & pick up runners and smaller rugs.
Wonderful to hear!! Thank you for taking the time to leave a review :)
Gracious and quick. Drop off and pick up are quick. They offered to move the rug from and to my car.
So happy you had a great experience! Thank you for taking the time to share your review :)
Courteous, flexible with changes due to weather, prompt responses to calls and texts. I would highly recommend Rudy’s to anyone looking for quality work.
Wow thank you so much for the kind words - so happy you had a great experience!
Thank you so much for the review! Our team will love the feedback :)
Very friendly staff. Did a great job cleaning my rug!
Our team loves hearing feedback like this! Thank you for choosing Rudy's :)
Thank you for sharing your feedback. We want to clarify that a tip is never required or forced in our checkout process. In this case, there was a misunderstanding with the payment technology, and once you reached out, we refunded the tip immediately. We also followed up with a phone call to talk through what happened and were glad to hear that the issue was resolved and that you were satisfied with the outcome. We appreciate you giving us the opportunity to address this quickly and value your business. Please don’t hesitate to reach out if there’s anything else we can do to make your experience better.
Great job and very cheerful people to work with.
Thank you so much for the review! So happy you had a great experience!
Over the years, we have taken a number of rugs to be cleaned at Rudy’s. They have always been helpful, courteous, had the rugs ready when promised, and the rugs have always turned out great. That, combined with the fact that they are a long time, locally owned business, is why we continue to use them when the need arises.
Thank you so much for the review!! We’re so happy that you’ve had great experiences with us and we hope to work with you again in the near future!
I have been using Rudy's for years but just had several large rugs cleaned that needed furniture moved so I needed pickup & delivery. The schedulers, Rachel & Annie, were excellent communicators working around a snow event that changed the schedule. The 20 year employee, Donell, did a stellar job & was extremely careful in moving items around to get the rugs out/in. Long time employees says a lot about a company's reputation in my opinion. And, of course, the rugs came back clean & deodorized due to doggies having been in the house. And just in time for a new dog arrival! Thank you for a job well done in a quick turn around! Much appreciated.
Thank you so much for the review! Our team will love hearing your feedback. We’re so glad you’re happy with the service and that you had a great experience with our team :)
Great job at a fair price
Thank you so much for the review! Hopefully we can help you out with any rug cleaning needs in the future!
61 reviews matching