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Rudy's Rug Cleaning

61 reviews

4.861 reviews
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About Rudy's Rug Cleaning

Data updated
Website
rudysrugcleaning.com
Category
Home Services
Location
United States · Charlottesville
Status
Unclaimed
Last 12 months
61 reviews
Replies to negative
100% (3/3)
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Is Rudy's Rug Cleaning legit?

Rudy's Rug Cleaning (rudysrugcleaning.com) has a 4.8 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

G
Gary Jones · 2 reviews · Verified · Experienced 2026-08-03 ·

Professional and very thorough. Happy customer!

Professional and very thorough

Reply from Rudy's Rug Cleaning2026-08-04

Thank you so much for the review and for trusting us with your rugs! If there is anything we can do to improve your experience, please let us know!

E
Elsie · 2 reviews · Verified · Experienced 2026-08-03 ·

Very helpful team!

Reply from Rudy's Rug Cleaning2026-08-04

Our team will love hearing this! Thank you for supporting our local business :)

B
Barbara · 1 review · Verified · Experienced 2026-07-20 ·

It was all easy and good timing both…

It was all easy and good timing both for drop off and pick up

Reply from Rudy's Rug Cleaning2026-07-20

This is so great to hear! Glad it was a smooth process for you - thank you for your feedback :)

A
Ann · 2 reviews · Verified · Experienced 2026-06-23 ·

Convenient Location and Informative Staff

Convenient, friendly staff and quick service. Discussion with staff on type of soiling and cleaning methods was helpful, and end product was great!

Reply from Rudy's Rug Cleaning2026-07-16

Thank you so much for the feedback! So happy you had a great experience with our staff - they will love this feedback :)

M
Martha · 2 reviews · Verified · Experienced 2026-07-13 ·

Kindness & expertise

Kindness & expertise! So grateful Rudy’s is still in operation!

Reply from Rudy's Rug Cleaning2026-07-14

Thank you so much for the kind words - we’re so happy we were able to refresh your rugs and give them new life!

M
Marilyn · 1 review · Verified · Experienced 2026-07-07 ·

The staff is most helpful and friendly

The staff is most helpful and friendly. Rug looks beautiful

Reply from Rudy's Rug Cleaning2026-07-10

Amazing to hear! Thanks for sharing your feedback and trusting us with your rug :)

B
Bradley · 1 review · Verified · Experienced 2026-07-06 ·

Very helpful in setting up the service

Very helpful in setting up the service. Crew who picked up the rug and delivered it back was tremendous- courtious, efficient and quick.

Reply from Rudy's Rug Cleaning2026-07-07

The guys will love getting this feedback! Thank you so much for the review and supporting our local business :)

A
Alesia · 1 review · Verified · Experienced 2026-07-02 ·

Great communication and our rugs are…

Great communication and our rugs are nicely cleaned and wonderful to have back in our home

Reply from Rudy's Rug Cleaning2026-07-06

Thank you so much for the kind words! So glad you had a great experience:)

R
Regina · 1 review · Verified · Experienced 2026-07-01 ·

Highly recommend

You can’t beat Rudy’s for quality, convenience, and value. Head on over to Cami Lane!

Reply from Rudy's Rug Cleaning2026-07-02

So wonderful to hear! Thank you so much for taking the time to leave a review - we look forward to working with you again in the future!

S
Sally · 3 reviews · Verified · Experienced 2026-06-09 ·

I have been bringing my rugs to Rudy's…

I have been bringing my rugs to Rudy's ever since I discovered them about 4 years ago! I am always pleased with the results and am always finding another rug to drop off! They are quick and thorough!

Reply from Rudy's Rug Cleaning2026-06-19

Wonderful to hear! Thank you for the feedback and for trusting us with your rugs!

c
customer · 4 reviews · Verified · Experienced 2026-06-11 ·

Quality serice + Price=Great Value!

Rudy's Rugs provides professional service to meet all your rug cleaning needs, including reasonable repairs. Services provided in a very timely manner with great customer communication is very much appreciated. Rudy's is one-stop shopping for all your rug cleaning needs, a valuable service to our community.

Reply from Rudy's Rug Cleaning2026-06-15

This is wonderful to hear! Thank you so much for giving this feedback - we work hard to keep on top of our customer communication and make sure we meet all your rug-related needs :)

T
TG · 2 reviews · Verified · Experienced 2026-06-04 ·

I Love Rudy's

I Love Rudy's! They have the friendliest and most skilled staff who make me (and my pup) feel like family. My rugs come back so clean and soft.

Reply from Rudy's Rug Cleaning2026-06-15

This is the goal! We love when customers bring their pups in to say hello and we get to chat a bit - best part of the job :)

L
Lucinda · 1 review · Verified · Experienced 2026-06-12 ·

Pick up and return delivery were…were as promised.

Pick up and return delivery were exactly as promised. Personnel were polite and knowledgeable. The rugs look beautiful. Will be returning with other rugs to be cleaned.

Reply from Rudy's Rug Cleaning2026-06-15

This type of feedback makes our day - thank you so much for trusting us with your rugs and for taking the time to leave a review!

M
Margaret · 1 review · Verified · Experienced 2026-06-11 ·

Helpful

Helpful, very friendly, good advice.

Reply from Rudy's Rug Cleaning2026-06-15

Great to hear you had a good experience with our team! Thanks for the feedback!

M
Mark Gebhard · 2 reviews · Verified · Experienced 2026-06-07 ·

Rudy's Rug Cleaning is recommended for valuable oriental rugs

Rudy's can clean valuable oriental rugs in addition to average rugs that you hold dear to your heart. If you are like me and don't want to entrust your valuable rugs to just any cleaning company, you need not fret anymore. In addition to normal cleaning, in most cases, Rudy's can remove annoying spots, stains and odors caused from pets and people. Rudy's also has a subcontractor for rug repairs that is good and affordable and another for appraisals. Another GREAT feature is they pickup and deliver the rugs which is extremely helpful if your rug doesn't fit into your vehicle. Rudy's has cleaned seven (7) of my valuable oriental rugs whereby earning my highest level of recommendation for their cleaning services.

Reply from Rudy's Rug Cleaning2026-06-10

WOW! This is so wonderful to hear - thank you for trusting us with your gorgeous rugs and for taking the time to give this feedback. We look forward to delivering your next rug back to you soon!

E
Elizabeth · 1 review · Verified · Experienced 2026-06-05 ·

Excellent experience

Excellent experience from drop off to bringing my freshly cleaned rug home! Rudy's Rug Cleaning gave a beloved rug a fresh start after many years in a pet-filled home. Everyone was very knowledgeable, helpful, and friendly as well!

Reply from Rudy's Rug Cleaning2026-06-05

The team will LOVE hearing this feedback! Thank you so much for the kind words :)

R
Rebecca · 1 review · Verified · Experienced 2026-06-05 ·

So friendly and carried rug into and…

So friendly and carried rug into and out of cleaners!

Reply from Rudy's Rug Cleaning2026-06-05

Glad to hear you had a great experience! Thank you for the feedback :)

J
John Mack · 1 review · Experienced 2026-04-12 ·

Efficient procedure for drop off

Efficient procedure for drop off, pricing, and pick-up!

Reply from Rudy's Rug Cleaning2026-05-31

We work hard to make sure our processes are quick and easy for our customers - thank you so much for the feedback!

M
Mary Jane · 1 review · Verified · Experienced 2026-04-28 ·

many stains still on rug sadly

Reply from Rudy's Rug Cleaning2026-05-20

Thank you for sharing this. We're sorry the results weren't what you hoped for. For rugs with significant pre-existing staining, we discuss upfront that some stains may brighten but may not fully come out. Certain stains can become permanent over time depending on the fiber and what caused them. We wish the outcome had been different and appreciate you trusting us with your rug.

M
Mary · 8 reviews · Verified · Experienced 2026-05-19 ·

.The rug we brought into Rudy’s now…

.The rug we brought into Rudy’s now looks brand new!

Reply from Rudy's Rug Cleaning2026-05-19

This is level of service we strive for! Thank you so much for sharing your experience and feedback :)