STAY AWAY
STAY AWAY Ordered a rug for my baby’s room 3 weeks ago- it was never delivered by UPS and have been chasing the company to get my refund with no luck. DO NOT ORDER from Rugs.uk
About Rugs.co.uk
Data updated- Website
- rugs.co.uk
- Category
- Home & Garden
- Location
- United States · Fort Mill
- Status
- Unclaimed
- Last 12 months
- 104 reviews
- Replies to negative
- 0% (0/36)
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Is Rugs.co.uk legit?
Rugs.co.uk (rugs.co.uk) has a 3.5 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 31% give 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
Returns Are Tricky
The rug was great quality and just what we wanted however it was too small for our needs - our mistake. I had not realised the company was in USA as the web address ends 'co.uk' It was a frustrating process to get anything other than a chat box to help with returns but after quite a few days eventually we did. Had to ship to Switzerland which of course was very expensive to return. So we now have a rug we don't really want - beautful though it may be!
Expensive to return
I spent £500. The rug colour was not as I expected and so I retuned it I folllowed all the instructions and spent £80 to return to Switzerland. I have now received my refund but it is very expensive to return. Very misleading name rugs uk when not a Uk company.
Good Site to find your colour
Good Site to find your colour, shape,price etc. Big problem when I tried to use paypal. Spoke on chat box for nearly an hour , told to return in 24hr as I.T. department was looking at it. Still couldn't get paypal as an option ended up using my credit card because we really liked the rug.