Thanks from the bottom of my heart
They are the best and they will help you out of the box. I will heartful thank s Ekaterina Sakharova, she has done miracle for me, would recommend that if you are in Russia need travel service they are the best.
About RussianTrains.com
Data updated- Website
- russiantrains.com
- Category
- Travel & Vacation
- Location
- United States · Sliema
- Status
- Unclaimed
- Replies to negative
- 0% (0/1)
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Is RussianTrains.com legit?
RussianTrains.com (russiantrains.com) has a 4.9 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-10.
What people say
when i went to this train
when i went to this train, its very comfy
Thanks
Thanks - perfect!
Great
Easy to use, book and pay!
Had a great experience with…
Had a great experience with RussianTrains just last week, during the height of the Covid Pandemic. Planned to be in Moscow and St. Pete now, first week of Nov, 2021. Purchased Tix in advance (super easy and friendly process) and then got the news both cities are going into lockdown. I emailed the company and got a full refund back, no questions asked. Will definitely use them in the very near future to rebook.
Easy booking
Easy booking ! Just perfect !
Perfect
Perfect. I like superrrr
They have made the entire booking thing…
They have made the entire booking thing a cake walk. Good job!
Refunded non-refundable tickets during COVID 19
I have lost a lot of money that I dedicated to purchasing airfare for some planned work and leisure trips during the COVID 19 period. The only company that reimbursed me was Russian Trains. they made an exception and refunded my non-refundable ticket because I could not travel due to COVID 19, and would not be able to use the credit towards upcoming trips for family reasons. It is especially important during the time when all businesses loose their profit; Russian Trains remains an honest company that cares for their customers and does what's fair in this difficult situation.
Absolutely first class service
we had no problem in booking our train…
we had no problem in booking our train journey and everything was easy to manage
The Russian Trains Team are very lovely…
The Russian Trains Team are very lovely and fast on give us feed back on our questions. Thank´s Best regards
Reply from RussianTrains.com2020-03-10
Dear Flavio, Thank you for your opinion!
No problemes with the reservation
No problemes with the reservation, it was quickly and easy to do. If you have a question, you can chat with a help line. They answer you fast and they are very helpful.
Reply from RussianTrains.com2020-03-10
Dear Derache, Thank you for sharing what you've thought of our service.
easy
easy - even for seniors
Reply from RussianTrains.com2020-03-09
Dear Dee, Thank you for your review!
Very simple to use
Quite easy to purchase tickets with u.
Reply from RussianTrains.com2020-03-09
Dear Alex, Thank you for sharing that with us!
Great
Great website to book train tickets ,Easy booking.
Reply from RussianTrains.com2020-03-09
Dear Hala, Thank you for taking the time to share your feedback with us!
Great experience!
I had an excellent experience on RussianTrains.com. The directions were very clear, the forms were easy to complete and the explanations of how tickets would arrive, etc. we’re complete. The tickets arrived on the day I was told they would come and were easy to download and print. Although they are in Russian one can easily get all information including coach number and seat assignment.
Reply from RussianTrains.com2020-03-04
Thank you for booking with us and leaving your review!
Easy clear and on time
Easy clear and on time. Whatsapp is so usefull
Reply from RussianTrains.com2020-03-04
Dear Susana, We are glad you liked our service!
The website is well designed
The website is well designed! Except for the fact that we are not getting feedback regarding the invitation letter requested and paid for on the site when we booked the train tickets.
Reply from RussianTrains.com2020-03-02
Dear Eugene, Thank you for sharing what you've thought of our service.
Great
Great! User friendly.
Reply from RussianTrains.com2020-03-02
Dear Yee, Thank you for your opinion!