RYZE Superfoods

Hi Victoria, Thank you for taking the time to share your experience. We're very sorry to hear about the reaction you described and understand why this has left you feeling concerned about the product. Your health and safety are extremely important to us. We put a great deal of care into our products, using full-spectrum mushrooms and following strict quality control procedures to ensure every batch meets our standards. While everyone's body can respond differently to natural ingredients, we'd like the opportunity to investigate your experience further. As discussed in our correspondence, we can also confirm that your subscription was canceled and that your refund has already been processed following the chargeback. If you're still waiting for the funds to appear, your financial institution can provide the most up-to-date status. We also understand your concerns regarding the subscription experience. We offer both one-time purchase and subscription options on our website, and we display several disclaimers before and during checkout, before an order is completed, explaining how the auto-ship subscription works. In addition, we send reminder emails before each recurring order is processed, giving customers the opportunity to review, modify, skip, or cancel their upcoming shipment. Thank you again for bringing this to our attention. We take feedback like yours to heart and appreciate the opportunity to review your experience and continue improving both our products and customer experience.