First Class
Great pricing , fast ship, first class customer service. I will buy from again !!
About Safe Haven Metal
Data updated- Website
- safehavenmetal.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 15 reviews
- Replies to negative
- 100% (1/1)
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Is Safe Haven Metal legit?
Safe Haven Metal (safehavenmetal.com) has a 4.9 out of 5 rating on OK.one, based on 39 user reviews collected here. It is listed under Home Services and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 15 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Just received my 1 oz Gold Buffalo
Just received my 1 oz Gold Buffalo from Safe Haven Metal. Very pleased with the coin...flawless condition with beautiful luster. I contacted them when I thought I had not received the indicated follow up with tracking information. They responded immediately in an email and live phone call. I was quite impressed with the speed and personal attention. And turns out the email had been sent, but my email program had diverted it to the spam folder. They do not accept as many forms of payment as many of the other metals companies, but beyond that I can only say good things about them.
Integrity, sums it up.
Customer service and quick response times are unprecedented. Personal text, emails and even phone calls are the icing on the cake with, the cherry on top! I'm looking forward to receiving my third order from Art and Luke and may update this.
Safe Haven Metal was great!
Safe Haven Metal and "Art" who works there, in particular, are awesome. They were actually the 5th silver buyer I'd contacted (the 1st 4 either weren't personable or seemed outright predatory!) but Safe Haven not only gave me the best price but I could tell by just a phone call they had integrity and weren't going to try to shaft me somehow! They made the whole deal(I sold them 5+lbs of old silver coins) easy, and I got my money quickly, wired to my bank account! Driving away, my wife said to me, "Well that was kind of fun... Art was a genuine nice guy. I loved his jokes and stories (he told us while we counted it all out and completed the paperwork). What more can I say? Btw, be sure to ask for Art!
Best metal prices and superb customer support
I feel it's necessary to let potential customers know how awesome this company is to deal with, which I don't find to be the case at most metal dealers today. I've had the pleasure of working with Art and Luke on many occasions and find them extremely helpful and accommodating to customer needs. I have purchased metals from Safe Haven on six different occasions, and I always find their prices to be the most competitive.
Great Help, Especially With Self-Directed IRAs!
I've found Safe Haven Metal to be excellent to work with. Safe Haven Metal has helped me with a gift order (best to do this by phone if you are not shipping to your home/billing address and to another individual). In particular, Safe Haven Metal has provided outstanding help in arranging for precious metals investments for two self-directed IRA accounts I have with STRATA Trust. Luke is the staff member who has been tremendous in providing this assistance. I strongly recommend Safe Haven Metal, especially if one is looking to invest in precious metals for a self-directed IRA!!
Well deserved 5 stars, 100% satisfied with items and SHM.
Could not be any more impressed with SHM, best price I found anywhere; order processed, shipped and delivered quickly without any issues. Shout out to Luke in customer service, he went above and beyond to ensure the transaction was completed successfully.
This company provides the best prices…
This company provides the best prices for precious metals bar none. Customer service is quick to respond.
Everything went perfect
Everything went perfect, the only reservation I had was the USPS shipping . That always makes me nervous however the package did arrive before anticipated. 100%
Reply from Safe Haven Metal2026-01-14
Hi Man Kave, thanks so much for the kind words and for choosing SHM. To clarify how shipping works: every package we send with USPS or another carrier is insured, so your order is protected from loss in transit. If anything were ever to happen to your shipment, we would either file a claim on the insurance and make it right, or send out a replacement shipment so that you are fully covered. A lot of customers are understandably cautious about USPS when it comes to our products, but that is exactly why we secure coverage on every order and carefully follow carrier requirements for packaging and documentation. One way or another, your purchase is safe with us and you will not be left unprotected.
READ THIS FIRST
BEFORE, you do ANY business with Safe Haven I respectfully urge you to read carefully their "Terms and Conditions" but especially carefully Part V remembering you have to check a box agreeing to this when you place an order.
Reply from Safe Haven Metal2025-12-22
The actual aspect of our website that Gary intends to draw attention to, is our sales and purchase agreement section V. This section is included only for banks and fraudulent actors to discourage harm, as some have tried to recall money—after the contract was fully performed—after gold had been delivered and payment already tendered. This was explained to Gary on 12/1/25.
Simple and easy transaction at a great…
Simple and easy transaction at a great price.
Reply from Safe Haven Metal2025-12-22
Thank you for the kind words Russell.
Had a fantastic experience at Safe…
Had a fantastic experience at Safe Haven Metal. I had coins to sell and was not very familiar with the process, so I was obviously a little nervous. I worked with Luke and he walked me through the process. Not only did I get a great percentage on spot price for the common coins, but Luke also took the time to make sure I got a good price on any of the rarer coins that were in the collection. I highly recommend Safe Haven Metal and Luke in particular.
Reply from Safe Haven Metal2025-12-22
People helping people, that's how it's supposed to be. We appreciated you referring your brother Gunner to us too, great guy. Great family.
Effortless process of navigating…
Effortless process of navigating through the site. Great prices!
shipping was quick and the website was…
shipping was quick and the website was easy to navigate. prices were better than other dealers i looked into
Very happy with the coins I purchased
Very happy with the coins I purchased. Their website had a great selection and shipping was very quick
Easy to order & large Variety
Easy to order, good variety to select per your choice. Quick response & timely Delivered.
Great Prices
Great Prices, and Timely Delivery. Will definitely buy from here again!
Love my new coins!
Easy fast and affordable thank you safe…
Easy fast and affordable thank you safe haven
First time dealing with precious…
First time dealing with precious metals. Spoke with Luke Love by phone and he explained the process. He was definitely a pleasure to work with. Everything he said went as planned. Will go back again!