Great build quality, honest price
Great build quality, pricing was fair. They helped me get a custom gate ordered and the build quality is top notch. Highly recommend
Safety Rail Company (safetyrailcompany.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
Great build quality, pricing was fair. They helped me get a custom gate ordered and the build quality is top notch. Highly recommend
The customer service is great! They aren't pushing anything on you and are very informative. I was dealing with Peter and he was very helpful.
Steve made sure I knew all the options prior to ordering. The Hatchguard is an easy assembly and is so much better than the Bilco safety rails. You really can't even compare them to each other.
The great customer service we always receive and the accurate quotes.
We've been working with Safety Rail Company for years and are consistently pleased with the product as well as the customer service. This is the only product we recommend for fall protection to our customers because we know the quality and care that this team will use to complete the process. Peter has been our go to person for the last two years or so but you can't go wrong with anyone on this team!
Order shipped in a timely fashion. Received shipper pro # as soon as order shipped. Received quoted price quickly.
Received a quote in a timely fashion. Questions were asked and answers received. Order was quickly turned around and product received quickly.
Helpful from the first phone call and follow up was the best in business
The communication and ordering process was incredibly quick and smooth. The assistance provided was top notch - taking OSHA and specifications into consideration helped the process in ordering and is greatly appreciated.
Personal Service, quick responses and helpful with design/layout.
They have great customer service! Steve Thompson was a pleasure to deal with!
Good product, customer service and communication was lackluster at best.
Project Mars Petcare, Arkansas Peter Swenson has been a great help with all our safety needs and wants. Peter has always been very responsive to my requests for quotes and has helpful in the design too. The engineering and CAD drawings are very professional making it easier for me to present to the customer so they understand what they are getting. Ours crews can layout the products faster saving time due to the drawings being labeled well. Also coordinating the freight / delivery so it shows up on the job site when needed so the crew is not waiting around burning hour. Looking forward to working with Peter & the Safety Rail Company again.
Safety Rail Company provided a custom solution to our needs. Our order was delivered in a timely manner and worked exactly as planned.
Tech was great and easily to get a long with. Did everything we needed to do and went above and beyond helping us order parts. Thank You
Very friendly and knowledgeable sales staff, Steve Thompson was great. He new exactly what I was looking for and needed. Shipping was fast.
The team at Safety Rail Company were great to work with. Our project entailed over seven drawing revisions and numerous RFI's, the team at SRC was always response and professional. Highly recommend!
63 reviews matching