Safety Rail Company (safetyrailcompany.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 29 of them were added in the last 12 months. Last updated 2026-08-10.
All three hatch safety rails were delivered weeks later than promised and scratched. One had holes drilled in wrong location. Had to leave job site and bye drill bits to correct issue. Worst experience we have had dealing with your company.
Drew our salesman is great, he takes very good care of us.
Staci and Kaylee were very easy to work with throughout the process and understood the project's urgency, providing quick turnarounds and constant communication. Now we are actually ahead of schedule on receiving this material based on the shipment tracking info. Thanks!
Working with Steve and getting quotes is always fast and very easy. Super knowledgeable, reliable and quick response times. I have always had a very quick ordering process and delivery times are always good.
Great Service! Fast Response and Reliable, Fast and Accurate Shipping!
The company was professional and well-informed, and the delivery was quick and punctual. will certainly use them again on the next jobm
My account manager Nick BeSore and Regional Staci are a great team and have been great to work with throughout all of my projects. There have been some hiccups, but has always been handled with the best customer service and am happy to say they are an industry partner.
The company was professional and knowledgeable, and the delivery was prompt and on time. Will definitely use them again on the next job.
Staci was awesome. Got the product to us quick and cheap. Thank you.
very friendly, very knowledgeable, easy transaction.
Peter Swenson is THE BEST. Always upbeat and ready to help!!
The website made it incredibly easy to place my order and my order was received very quickly! The price was reasonable and the instructions were clear making the gate easy to install!
Easy to order and customize. Great help, great customer service.
They kept in touch and kept price the same despite delay,and delivered product on time for our convenience
They made it easy to order and ship, even though the order was going to a different destination. I recommend using this company for safety rail needs.
Helped me out of a bind with fast, responsive, reliable service
Nick BeSore was very professional, answered all of my questions, was thorough in his explanations, and followed up promptly.
Placing the order for the safety gates was very easy. The delivery was very quick.
Easy to communicate with. Ordering process was clear. Shipping was prompt.
Alysa, is always great to work with. From the start of our project to the final delivery and installation. She was able to answer all questions and help guide me through what it would take to do the stairs we wanted.
63 reviews matching