SalutHaiti.com

Hi Donald, Thank you for your review. The order you referenced was successfully processed, and the package was added to the number you selected. Please check your email for additional details, and contact our Support Team if you have any questions or concerns. Keep in touch! SalutHaiti Team

Hi, Jean-Pierre, Thank you for reaching out. Natcom Prepaid Credit Haiti have confirmed that your order for a mobile recharge has been successfully processed and the credit has been added to the phone number you chose. Please keep in mind that any dues owed on the account can affect the current balance. Some local operators reserve the right to use any account balance to offset previous dues owed by the account holder. More details have been sent to you via email. If you still have any questions or concerns, please contact our Support Team, available 24/7. Your SalutHaiti Team

Hi Chavannes, Thank you for reaching out. We are sorry for the unpleasant situation, but your order was successfully processed and the credit has been added to the phone number you chose. Please note that once you complete payment on the website, the credit is sent immediately to the number chosen and it cannot be retrieved, so always double-check the number on the checkout page before proceeding with payment. You can also find this on our website, under Terms & Conditions: "SalutHaiti.com is not responsible and will not offer any refunds for any loss you may incur in case of mistyping the recipient's phone number, choosing the incorrect operator or entering incorrect information." We appreciate your understanding. SalutHaiti Team

Hi Olivier, Thank you for reaching out! We don't call them "rewards", but there are several ways that can get free credit: -Thank You points for your purchases. You've managed to collect 667.02 at this point, which means that when you reach 1000 you can convert them yourself into $10 Voice Credit for your free calls. -Thank You points when you recommend the service to your friends. Go to My Information tab, Thank You points section on the right, and send invites to your friends with your referral code. When 2 of them place their first order you automatically get 1000 Thank You points worth $10 Voice Credit. -Subscribe to get offers by email. Log in and look for the orange button "Get Offers" down the homepage of the website. Tap that and follow the next easy step. We have constant bonuses and discounts for you. Hope that helps! If you need our help with any of the above, please don't hesitate to get in touch with our Customer Support agents, available 24/7. Your SalutHaiti team

Hello, We really appreciate you bringing this to our attention. We would like to investigate your complaint. Please share your contact details with us at https://saluthaiti.com/contact (phone numbers in Company Info) so that our Customer Support agents can check what happened. Keep in touch! SalutHaiti

Hi Nossirel, Thank you for letting us know! Digicel Prepaid Credit Haiti has confirmed that your order for a mobile recharge has been successfully processed and the credit has been added to the phone number you chose. They also provided the reference number as proof that the full & correct amount was added to the beneficiary's number. Mobile Recharge credit is normally received immediately after a successful purchase. However, on rare occasions, if the mobile operator of the prepaid number you selected to recharge is experiencing delays, then the Mobile Recharge could take up to 12 hours. Note that the operator will not always send an SMS to the recipient to advise of the top up and so if, after 12 hours the Mobile Recharge has not been received, then the recipient should get in touch directly with the mobile operator directly to confirm their balance. The contact details for Digicel Prepaid Credit Haiti can be found on the invoice we emailed to you or in the "Order" section of your online account which you can see by clicking on https://www.SalutHaiti.com/account/activity. Great day ahead! SalutHaiti.com

Hi Saskia, It is indeed frustrating to lose money due to a wrong phone number entered in the online form. In such cases we can cancel an order only if the order hasn't been processed and sent on to the local operator. Once the money gets on a phone number that exists, be it the wrong one, the credit cannot be withdrawn. It's a general policy, not our own decision. Please always double check any data entered to avoid such situations! Thank you for your understanding!