Prompt delivery and l especially liked…
Prompt delivery and l especially liked how I was able to track my shipment. Pictures on the shirts turned out better than expected. Would highly recommend santasocks. Great job!!
About Santasocks
Data updated- Website
- santasocks.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 4 reviews
- Replies to negative
- 23% (37/158)
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About this business
Santasocks's aim is to be the best custom photo socks and gifts online store and deliver happiness in daily life to every customer. Trying to give our customers the best service and products we design and produce every item from our own factory in China. We believe that a personalized item can be the best gift for your loved one and yourself. With our professional designer and manufacturer all the items are unique design and in good quality.
Written by the business, not verified by us.Is Santasocks legit?
Santasocks (santasocks.com) has a 3.3 out of 5 rating on OK.one, based on 388 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 57% rate it 4 stars or higher while 39% give 1 star; The business has replied to 23% of negative reviews; 4 of them were added in the last 12 months. Last updated 2026-10-25.
What people say
Ease of creating the shirt and…
Ease of creating the shirt and efficiency and prompt deliver was very impressive!
Love the shirts
Love the shirts! Nicer material than expected.
Company Golf foursome “scramble shirts”
We bought 4 golf shirts with the organizers stupid picture on it ( he’s our foursome’s captain and is unaware). … i received the shirts within 5 business days and could not be any happier. One of the greatest purchases i have made in a very long time!! 5 stars!! - fit is true to normal sizes. Quality is better than expected. So happy and can’t wait for our golf event this upcoming Friday!
The quality of the golf shirt and the…
The quality of the golf shirt and the picture was perfect!! Highly recommend!
My order was lost in the mail
My order was lost in the mail. I received a quick, helpful response in which a new package was ordered. Great service!
Easy contact
They are very easy to contact. The staff are friendly and reply immediately. Jason was the person handling my order.
It arrived so quickly
It arrived so quickly, and my shirts looked and felt great. Far beyond my expectations!
Great team, great products
I did an order of 17 shirts and they came so quick and i was over the moon with the outcome. I needed to request one more From Jason and the team and they were so amazing with my specific requirements. They kept me up to date every step of the way with emails and previews and i really couldn’t have asked for more. I will definitely use again and i would recommend them to anyone. Thank you so much for all your help.
This was a great experience
This was a great experience! Excellent communication throughout the process and the shirt is great quality and looks AMAZING!! I can't wait to surprise my friends with this hilarious likeness of them. Thanks again!
Customer service was awesome
Customer service was awesome. Answered all my questions and In a timely manner. Was also very quick to show me a preview of my order to make sure it was accurate. Would definitely buy from here again.
Product is great and customer service…
Product is great and customer service even more! Had a problem with my order that came missing a single piece. Jason and the team promptly tried to resolve the issue and the missing piece is on its way. Customer service was really fast!
Terrible customer service
Terrible customer service. Charge crazy shipping fees, and then take extended processing time, so your order is weeks out after you order, which isn’t clear on the website, and they don’t care to help. Wouldn’t let me talk to a supervisor, no number to call, and didn’t even attempt to help me resolve. Absolute trash customer service.
Reply from Santasocks2023-07-13
Hi Sal, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that were needed. Please kindly check the email we sent with the solution and let us know your answer. Thank you so much!
Amazing Customer Support - Above and Beyond
Ordered a custom bobble head as a gift. Not only did they do an amazing job making it, when the recipient accidentally rejected the shipment, customer support went above and beyond to track down the shipment and send back for no additional cost. Genuinely the most responsive and helpful customer support I've experienced at ANY company. Will gladly do business with them again.
Takes too long
Takes so long. I have been waiting a month and still have 10 days to wait. Website does not explain how long it will take. Do not bother and just buy the same products from another company
Reply from Santasocks2023-06-29
Dear customer, we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. We will make some improvements ASAP. Would you please kindly send us an email to [email protected] and we will check and proceed with a satisfied solution? Thank you!
ABSOLUTELY AVOID THIS PLACE
I don’t even know where these good reviews come from.. my first and last time ordering from this website… I never received my packaged that I ordered almost a month prior to Father’s Day. Went back and forth (14 emails to be exact) with customer service that literally did not help OR ANSWER a single question I had all I kept being told was that my package is arriving… mind you they couldn’t even provide me with an updated tracking number.. Father’s Day passed and still nothing…. The fact that I asked 3 times for my money back and nothing is absurd… what a horrendous business.. literally go anywhere else to purchase t-shirts and knickknacks… all this trouble for a whopping $22.
Reply from Santasocks2023-06-25
Hi Maggie, thank you for taking the time to share this feedback with us, and we're truly sorry for any inconvenience caused by this. Please kindly note that this is certainly never the kind of service we aim to provide. Rest assured that your thoughts were shared with our teams as we're always looking for ways to make the improvements that were needed. Please kindly check the email we sent and reply. Thank you so much!
Lost and found
I thought my package had not been delivered or stolen. It turns out my neighbor was holding for me all along. The company was supportive and helpful throughout the whole process. Great customer service and response time! The shirt I order turned out fabulous.
I ordered 2 custom shirts from this…
I ordered 2 custom shirts from this company! I received them in a very timely manner. The product is fantastic and the customer service really is stellar! I definitely recommend this company to others, and I will be ordering from them again!
Must have for a good laugh
I printed a bathing suit for my friends bachelorette weekend and it’s absolutely perfect! It’s more like for a joke but the quality and the look is very good! Custom service is super friendly and helpful and always quick to respond.
So helpful
So helpful! I was able to order and review a product before it shipped, this left me feeling confident in ordering a custom item!
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