SANYIPACE is a company specializing in the production and sales of Sewer Camera, Inspection Camera, Drain Camera, and Pipe Camera. Sanyipace products can assist in solving various pipeline problems, cave exploration and other functions.SANYIPACE hopes to improve people's work efficiency and stop blind work through technology. We promise to provide simple and effective tools to keep you happy and simple when dealing with plumbing issues.
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Sanyipace (sanyipace.com) has a 4.8 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive build quality, exceptional picture clarity, and dependable performance of the professional inspection cameras during demanding fieldwork. People also appreciate the highly responsive customer service, noting that the friendly support team goes above and beyond to assist with replacement parts and technical questions.
Some reviewers were not happy with minor technical hurdles, such as navigating tight bends or specific equipment limitations encountered during operation. A few customers also mentioned experiencing website navigation confusion, minor assembly quirks with accessories, or occasional missing components when receiving their orders.
Auto-generated from all reviews of this business. For reference only.
I purchased a SANYIPACE sewer camera for my plumbing company, Plumblink Plumbing Inc., and recently experienced an issue where the camera housing came completely off during use on an important job site.
I contacted SANYIPACE support and was very impressed with their response. They replied quickly, reviewed the photos I sent, immediately identified the issue, and offered to send a replacement cable and camera head at no cost. Throughout the process, their communication was professional, courteous, and focused on making sure the problem was fully resolved.
While equipment issues can happen with any manufacturer, what truly matters is how a company stands behind its products. SANYIPACE has demonstrated excellent after-sales service, honored their warranty without hesitation, and treated us with respect and professionalism.
A special thank you to Aimee from customer service for the prompt assistance and commitment to customer satisfaction.
Based on my experience with their support team, I would confidently recommend SANYIPACE to other plumbing professionals looking for a company that stands behind its products.
- Plumblink Plumbing Inc.
Langley, British Columbia, Canada
My coupon didn't work on my order...
My warranty didn't work...
Thank you
Reply from Sanyipace2026-06-17
Hello, Tyrone
We are sorry to hear that you had this experience and appreciate you taking the time to share your feedback.
Regarding the 50% discount coupon mentioned in your review, we would like to clarify that we have not issued or promoted a 50% discount offer on our website. There may have been some misunderstanding, and we would sincerely appreciate it if you could let us know where you saw this information so we can investigate further and assist you properly.
Regarding the warranty concern, we take after-sales support seriously and always stand behind products purchased from our store.
After checking our records using your information, we were only able to locate one order associated with your details — the S8417D screen, which is also the product currently reviewed. In previous emails, we asked for the order number of the sewer camera so that we could verify the purchase and submit a warranty request for you. We also searched using your name but could not find any sewer camera order in our store records. Unfortunately, we have not yet received a reply with this information.
If the sewer camera was purchased through our store, please send us the order number or purchase details and we will absolutely take responsibility and prioritise helping you resolve the issue as quickly as possible.
If you have any questions or need further assistance, please feel free to contact our official support email at [email protected].
We are still here and willing to work together toward a solution and look forward to your reply.
I am happy that I always got a response when I had questions. Even though it wasn't right away next day a response always came in. The tracking wasn't always up to date, and shipment was done without me knowing which wasn't the best. Although all in all was a great experience.
I just received my Sanyipace sewer camera with 9-inch screen. The unit feels very sturdy and durable, the screen is bright and clear, and the image from the camera on it is high quality. The recording, playback, and distance meter features are very useful as well. I look forward to trying it out.
Communicating with customer service about my situation and particular needs was also a good experience. They were very responsive, flexible, and helpful in meeting my needs — in a way that goes above and beyond most other companies I've encountered.
Thank you Sanyipace!
I have had this camera for a little over a year. It worked great every time. When I did gave an issue, the wonderful staff went above and beyond to help. They now have customer for life.
Sanyipace offers exceptional products, particularly within their sewer camera division, complemented by outstanding customer service and a commitment to honoring warranties. We highly recommend Sanyipace for those seeking cost-effective solutions without compromising on product quality.
buyer beware don't even bother this camera has one…
dont even bother this camera has one nice feature and that is it can self level
the locate is trash and was off by 5 foot
fails to make it all the way around the bends of multiple 90s
Reply from Sanyipace2026-04-24
Hello Brandon,
Thank you for your feedback. We’re sorry to hear that your experience with the camera and locator did not meet your expectations. The self-leveling feature is designed to make inspections easier, but we understand that accurate locating is critical.
We would like the chance to investigate the issue further and see if there’s a solution or adjustment that could improve your results. Please reach out to our support（[email protected]） team directly so we can assist you.
We appreciate your input—it helps us improve our products and service.
I've used a Sanyipace sewer camera on home inspections for over 2 years and it has been great! I just purchased additional equipment and plan to stick with this brand. Customer service has been consistently responsive and helpful as well.
I’ve been using a SANYIPACE sewer camera and have been really impressed with it. The camera works well, produces clear, high-quality images, and is very affordable—easily more than half the price of some of the higher-end competitor cameras.
A lot of people say you need to spend top dollar to get good customer service and access to replacement parts, but that hasn’t been my experience. I had an issue with my unit, reached out, and they immediately sent out the part I needed. It was easy to install, and my camera was back up and running quickly.
Overall, it’s a solid, reliable camera at a great price, backed by responsive customer service. Definitely a great option if you want quality without overspending.
I bought this Sanyipace camera with Sanyipace website
I bought this Sanyipace camera with locator, it helps me to locate the sewer pipe for ADU construction perfectly accurate. Save me lots of time to break the right sanitary pipe's location
I have been a master plumber for over 20 years and been in business for myself for most of that. My company has purchased around four cameras from Sanyipace. We have been happy with all of them. We do you work them very hard! Their customer service and warranty is exceptional! I think these cameras are great products for the money! We figure it typically takes one to two jobs to make our money back on one of these cameras. Great investment and a must have tool for any service plumber!
I recently picked up the Sanyipace S860 Model sewer camera, and I couldn’t be more impressed. This unit delivers excellent image quality, making it easy to identify issues in the line with clarity and confidence. The build feels solid and durable, which is exactly what you want when working in tough environments.
Setup was straightforward, and the controls are simple to use, even on the first job. The cable feeds smoothly, and the camera head handles bends better than expected. Battery life has also been reliable, lasting through multiple inspections without any issues.
Overall, the S860 Model is a great value for the performance it offers. Whether you're a professional or just getting started, this camera gets the job done right. Highly recommend — 5 stars all the way.
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