I purchased the camera system from…
I purchased the camera system from Sanyipace in 2022 .(F5100DJKABTX) Its now 2025 and the sewer camera still works like it did on day one. Great company and great customer service.
About Sanyipace
Data updated- Website
- sanyipace.com
- Category
- Construction & Manufacturing
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 74 reviews
- Replies to negative
- 89% (8/9)
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About this business
SANYIPACE is a company specializing in the production and sales of Sewer Camera, Inspection Camera, Drain Camera, and Pipe Camera. Sanyipace products can assist in solving various pipeline problems, cave exploration and other functions.SANYIPACE hopes to improve people's work efficiency and stop blind work through technology. We promise to provide simple and effective tools to keep you happy and simple when dealing with plumbing issues.
Written by the business, not verified by us.Is Sanyipace legit?
Sanyipace (sanyipace.com) has a 4.8 out of 5 rating on OK.one, based on 223 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently highlight the impressive build quality, exceptional picture clarity, and dependable performance of the professional inspection cameras during demanding fieldwork. People also appreciate the highly responsive customer service, noting that the friendly support team goes above and beyond to assist with replacement parts and technical questions. Some reviewers were not happy with minor technical hurdles, such as navigating tight bends or specific equipment limitations encountered during operation. A few customers also mentioned experiencing website navigation confusion, minor assembly quirks with accessories, or occasional missing components when receiving their orders.
Auto-generated from all reviews of this business. For reference only.What people say
Quick and excellent shipping
Doesn't connect with camera,
Great camera greater service
I bouth 4 camera and they are great, what is even better is there customer service. i receive a camera that had a brocken corner on the screen frame & an other one with a defective camera head, I sent them a picture and a few days later I had a complete replacement screen & camera head.
I purchased the S68R locator
I purchased the S68R locator. It was delivered in 3 days! I purchased this locator because I needed a 512hz locator at an affordable price and Sanyipace delivered!
Great experience fast service and fast…
Great experience fast service and fast response when needed had small hiccup on shipping but was resolved fast.
Fast and accurate!
Bought a camera replacement part.
Happy with the quick delivery.
the shipping was fast and easy to…
the shipping was fast and easy to order. i ask some question via email and answer come fast. i had difficulty to understand the difference between the product, the explanation wasn t that clear
All as described
All as described. Speedy delivery as it’s come from the other side of the world, great product.
Excellent customer service
When I wanted to get a new pipe inspection camera, I wanted to use this company because I had to buy a replacement camera head a couple years ago and they were very helpful and got me the right one and it worked perfect. They are very good customer service. I had a small issue with a new camera system, but it was just user error and it got cleared up quickly. Excellent customer service.
As Described
As Described Ordered the camera system and the locater wand. All arrived quickly and in good order. Thought I was having trouble with the locater and sent in a question via the help desk and they responded quickly. There was no issue and all is good. Please with timely response.
Aimee was very knowledgeable and…
Aimee was very knowledgeable and supportive. She was able to guide me through my purchase, giving me suggestions and recommendations to make me buy the right product to satisfy my needs. I was very pleased by the way she treated me. I am very happy with my purchase.
Overall not a bad product for the price…
Overall not a bad product for the price you pay. Definitely wouldn’t bother spending $ on ridgid. Only issue I had was faulty camera head which another was sent out straight away alongside some merchandise to make up for the loss of time.
Reply from Sanyipace2025-07-03
Hello, Matthew Thanks for your support, we will continue to work hard and strive to provide a more comprehensive experience for you. Thank you so much for your support! l wish you happiness every day.
Purchased CCTV camera from Sanyipace…
Purchased CCTV camera from Sanyipace and was having issues with reliability, Sanyipace honoured the guarantee and sent me a new battery with no quibble and no expense to myself. A trustworthy company and a big thank you to Sanyipace customer service for the quick response. Would recommend Sanyipace.
Good customer service thanks
Fast and great customer service
The cameras were delivered promptly. I had questions about an order that Sanyipace quickly responded to.
Love it so far
Love it so far . Did my first sewer inspection Wednesday and it worked perfectly. Thx
Reply from Sanyipace2025-06-18
Dear Calvin, Thank you for your positive feedback. We are pleased to hear that your first sewer inspection was a success and that the equipment performed to your expectations. Should you require any further assistance or have any questions in the future, please do not hesitate to contact us. We truly appreciate your support and trust in our product. Best regards, Sanyipace Team
Service was good and quick
Reply from Sanyipace2025-06-18
Dear Donnie, Thank you for your kind words. We’re glad to hear that you were satisfied with our service and response time. Providing efficient and reliable support is always our priority. Should you need any assistance in the future, please feel free to reach out. Best regards, Sanyipace Team
This is the 2nd Inspection camera I…
This is the 2nd Inspection camera I have purchased from Sanyipace. Customer service has been excellent. Quality of equipment is 5 Star. Great value. I own a sewer & drain company , been in business for 30 years. Highly recommend Sanyipace cameras.
Reply from Sanyipace2025-06-14
Dear Drainpro, Thank you so much for your continued support and for taking the time to share your experience! We’re truly honored that this is the second inspection camera you’ve purchased from Sanyipace. It means a lot to us, especially coming from a seasoned professional with 30 years in the sewer and drain industry. Your recognition of our product quality, value, and customer service is incredibly encouraging. We're committed to supporting professionals like you with reliable tools and responsive service. If you ever need assistance or have feedback, we’re always here to help. Thanks again for your trust and recommendation! Best regards, Sanyipace Team
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