Excellent company
Excellent company. Great experiences.
About Saulė Label
Data updated- Website
- saulelabel.com
- Category
- Shopping & Fashion
- Location
- United States · Birmigham
- Status
- Unclaimed
- Last 12 months
- 31 reviews
- Replies to negative
- 100% (1/1)
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Is Saulė Label legit?
Saulė Label (saulelabel.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 31 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Eye-catcher
Eye-catcher! Great quality! Unique. Elegant
Bad Customer Service
I asked for an order to be cancelled and am still waiting on a refund even though a different cancelled order already was refunded!
Reply from Saulė Label2026-07-01
Hi Crystal, We're very sorry to hear this. We reviewed your order and can confirm that your cancellation request was received and your full refund was initiated on June 21, 2026, the same day we received your request. The refund was issued to your original payment method, and a refund confirmation email was sent to the email address provided with your order. If you're still unable to locate the refund, please reach out to us directly. We'll be happy to provide the Acquirer Reference Number (ARN) for the transaction, which your bank can use to locate the refund. Saulė Team
Sexy SAULE‼️
Reply from Saulė Label2026-07-01
Thank you so much Valerie!!
Thank you so much for shortening my…
Thank you so much for shortening my necklace! It is absolutely perfect now and can’t wait to wear it to my step daughter’s wedding!! I appreciate your help in making this fit!
Reply from Saulė Label2026-07-01
This makes us happy, have a wonderful time!
I love my necklace!
I love my necklace!! Wearing tonight for the first time, so excited! It is a beautiful piece of art!!
Reply from Saulė Label2026-07-01
Thank you so much Joanne, enjoy!
Customer service excellent
Customer service excellent. Product beautiful.
Reply from Saulė Label2026-07-01
Thank you for such a sweet note Susan!
Gorgeous earrings
Gorgeous earrings! Customer service was amazing. Had a slight issue w shipping, reached out via email and a real person replied in less than 5 minutes. Fixed the issue and overnighted my order for a wedding I was attending that weekend. Very helpful and responsive. Great company, will buy from them again! Thank you!
Reply from Saulė Label2026-07-01
Thank you so much for your kind words Jen! We're so happy we could get everything sorted in time for your wedding. We know how important it is for special occasions, and we're glad we could help. We truly appreciate you taking the time to share your experience, and we can't wait to create something special for you again. ❤️
Amazing Customer Service
I've never received the customer service that I did from Saule in my entire life. I purchased a pair of earrings that ended up causing my ears some irritation. I reached out to Saule and the owner went above and beyond to ensure that I was able to secure a special type of earring that causes no issues to my ears.
Reply from Saulė Label2026-07-01
Thank you so much for your thoughtful review! We're so happy we could find a solution that allows you to wear your earrings comfortably. Creating beautiful pieces is important to us, but making sure our customers love wearing them is even more important. We truly appreciate your support and look forward to creating something special for you again. ✨
All great with communications and…
All great with communications and updates.
Reply from Saulė Label2026-07-01
Thank you Eva!
A++++++
The packaging was super cute, and the scent enugulfing the package was AMAZING!!! Last but not least, my earrings were gorgeous!!!!
Reply from Saulė Label2026-07-01
Thank you! We're so glad you loved the unboxing experience and your earrings. It means the world to us! ❤️
I am always very happy with every piece…
I am always very happy with every piece I buy from Saule. This time was no exception (necklace is very beautiful. The only problem (this is the first time this has happened) is that the shipment took two weeks to arrives I didn't receive the necklace on timeout I suspect it's not Saule's fault:)
Reply from Saulė Label2026-03-13
Dear Marta, Thank you so much for your kind words. It truly means a lot to us that you continue coming back to Saulė and that each piece brings you joy. We’re so happy to hear you love the necklace. And our apologies for the delayed shipping, sometimes packages get a little stuck somewhere along the way. We’re just very glad it safely made it to you and that you love it.
Love my earings so much
Love my earings so much, packaging fabulous, tracking fabulous. A real experience rather than just a purchase.
Reply from Saulė Label2026-03-13
Hi Dawn! Thank you so much for taking the time to share this. It means a great deal to us that the whole experience felt special from start to finish.
Such a find!
By far the finest customer service out there. Love the product, for me earrings...new, stylish, fun and make the outfit! Such a find!!
Reply from Saulė Label2026-03-13
Monica :) This made our day. Thank you so much for the beautiful words and for being part of the Saulė world. It truly means a lot to us.
I love my 2 new necklaces
I love my 2 new necklaces. Gorgeous color. Many compliments. Easy on and off. Well made . Very accommodating customer service ! Packaged well and fast shipping. Thank you 🌷
Reply from Saulė Label2026-03-13
Dear Natalie, your message made us smile. We’re so happy the necklaces found their way to you and are already collecting compliments. Thank you for the lovely note and for being part of the Saulė world.
Picked up the Jet Petite Earrings in…
Picked up the Jet Petite Earrings in White Heron as a gift and I’m really impressed. They look clean and sharp in person. The white color stands out without being flashy, and the size is just right. Not too big, not tiny. As usual, Saule goes above and beyond
Reply from Saulė Label2026-03-13
Dear Chris, this was such a joy to read. We’re so happy the gift made such a great impression and thank you for noticing the little details. Your continued support truly means a lot to us.
Beautiful
Beautiful, well made, just as pictured. I wore them to Black Tie events and got so many compliments! Excellent customer service, too. Thank you!
Reply from Saulė Label2026-02-03
Nothing better than a piece that holds its own in a black-tie room. So glad it made its mark and thank you for the love, Susan! ✨
So cute!
So cute! I've received so many compliments wearing these.
Reply from Saulė Label2026-02-03
So glad they’re getting the attention they deserve! ✨
A conversation piece
Beautiful! I am sure this will become an incredible conversation piece at holiday parties! Thank you.
Reply from Saulė Label2026-02-03
That’s the best kind of piece to own, the one everyone asks about, thank you!
Beautiful product and amazing customer…
Beautiful product and amazing customer service. I had an issue with the length of the necklaces, and they made me a custom length for a small upcharge. Seamless experience.
Reply from Saulė Label2026-02-03
Exactly how it should be, effortless, thoughtful, and made just for you. Thanks for letting us fine-tune it until it felt perfect ✨