Very responsive.
Thank you for the review!
Sauna Heater Supply (saunaheatersupply.com) has a 5.0 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 46 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you for the review!
Polite, professional, knowledgeable customer service. Thanks!
The YouTube videos and helpful staff (James) helped me get the sauna that fit our requirements. I look forward to an easy installation. Paul C.
Thank you for the kind words!
Communication was great! Friendly, and cadence is communication was consistent
Great customer service! Told me what size sauna heater and gave me the best price.
James was super responsive and answered all my questions during the purchasing process. Super friendly and knowledgeable as well! Recommend this company to anyone looking for a sauna set up
James Great customer service. Easy to work with.
James was great. Got me what i needed quickly. Felt like i was talking to a friend.
Thank you for the kind words!
James was very helpful. Great to chat with and very informative
Thank you for the kind words!
Great service and professional ! would definitely buy from sauna heater supply again!
Thank you so much! Excited to get you your order ASAP!
Fantastic support. Great advice on what Sauna Stove to buy. FedEx damaged my shipment and they promptly replaced the damaged accessories. Call them! Chris
Flexible and responsive, worked w me on pricing too
Provided a great service would highly recommend
James text me after I left a cart full on his site. He sent me a custom PO with the model of stove and controller I wanted, was fast and super helpful. He has my business in the future!
James was awesome, he provided excellent info and was very patient
Happy to hear it! James is the best!
This was a delightful and refreshing customer service experience. I was able to quickly get all my questions answered, and I feel excited and confident in my purchase of a Narvi sauna heater. I would 100% recommend purchasing with Sauna Heater Supply!
James was absolutely terrific in helping me with my sauna purchase. He explained to me features of my sauna that I didn’t even know about, helped me figure out what my electrical specifications would need to be so I could better prepare my space ahead of time, and he offered the best price. All in all, James made what can be an overwhelming experience, super easy and stress free.
Thank you for the kind words! We strive to offer the best customer experience on the market, James is the best!
Excellent customer service was in the market for a sauna and getting info from companies was limited. James took the time to walk me through all my questions and this was all on a Sunday of a Memorial Day weekend!! Thanks James!
Thank you for the kind words! Glad you were able to take advantage of our Memorial Day savings! Have a great day, we appreciate you!
Great support, offered excellent advice and prices were more than reasonable.
Thank you for the kind words! We appreciate you!
I called in to get answers to questions I had. James helped me order a HUUM Drop sauna heater. He was very pleasant and informative which helped me decide on an appropriate heater for my use. I recommend Sauna Heater Supply.
Thank you for the kind words! We hope you enjoy!
61 reviews matching