Perfect bike
Perfect bike, excellent communication. I recommend!
About SAVA Bike
Data updated- Website
- savadeck-bike.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 72 reviews
- Replies to negative
- 17% (4/24)
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About this business
Customer satisfaction is our top priority. Our dedicated sales team is always ready to support and help grow our customers' businesses. Whether you're a professional cyclist or a casual rider, SAVA Bicycles offers the perfect blend of performance, quality, and affordability.
Written by the business, not verified by us.Is SAVA Bike legit?
SAVA Bike (savadeck-bike.com) has a 4.2 out of 5 rating on OK.one, based on 136 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-25.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers generally appreciate the great pricing and fast shipping times, noting that the bicycles offer a very cost-effective option for cycling enthusiasts. Many buyers find the bicycles to be exceptionally smooth, remarkably fast, and built with good quality materials for everyday riding. Some reviewers were not happy with customer service, mentioning slow response times, lack of communication, and difficulties getting proper support for warranty claims. Furthermore, a few customers experienced frustrating issues with packages arriving severely damaged during shipping or receiving incorrect replacement parts. Others also stated that assembly required extra effort and additional instructional guidance.
Auto-generated from all reviews of this business. For reference only.What people say
Save is my first real road bike
The Aurora 7.2 Full Carbon Road Bike 24S is my first real road bike, and it’s been a game-changer. The full carbon frame feels light yet strong, making climbs smoother and long rides less tiring. The 24-speed gearing gives me plenty of range for both hills and flats, and shifting is crisp and reliable. Handling is responsive without being twitchy, which makes it confidence-inspiring for a beginner moving up to a serious road bike. Overall, it’s a solid balance of performance, comfort, and value—I couldn’t have asked for a better first step into real road cycling.
The SAVADECK gravel bike is great
The SAVADECK gravel bike is great – as per my husband its always a smooth ride, the bike is well-built, and exactly what he was looking for. Very happy with the purchase!
The service was ok for me but a little…
The service was ok for me but a little long
Great service
Great service Great support Great product The bike is fantastic
Discounted return surfboard purchase
I bought a used board from them at a deep discount. I am very happy with it and they have been great to deal with when I have had questions.
1st Sava experience
So first off . The bike was shipped as stated . But delivery was supposed to be friday . I took the day off work as a signature was required. No show . The same Saturday. And Sunday. When the bike did show on Monday there was a huge hole in the box . I wanted to send it back.
Shiping awas expected today august 3rd
Shiping awas expected today august 3rd still hasnt left the shiping facility
Reply from SAVA Bike2025-08-05
Dear customer,We apologize for the inconvenience. According to the logistics company, weather conditions caused flight delays. We have urged them and will notify you as soon as there is an update. Thank you for your patience.
Just got my bike and it is awesome love…
Just got my bike and it is awesome love the color its like a mint green with a little white stripe, can’t wait to go riding but I love it
Reply from SAVA Bike2025-08-05
Dear customer,Thrilled to hear you love your new bike—especially that mint green with a white stripe combo! Enjoy every ride, and feel free to share pics of your adventures with us.Thank you
I received the wrong order twice it was…
I received the wrong order twice it was an very bad experience. I had to wait a total of 17 days for and order that should only have taken 5 days
Reply from SAVA Bike2025-08-05
We are truly sorry for the terrible experience you've had with receiving the wrong orders twice and the significant delay— Dear customer.This issue stemmed from a mistake by our staff in the US warehouse, and we take full responsibility for it. We have implemented stricter checks in our order processing and shipping procedures to ensure such errors do not happen again in the future. Thank you for bringing this to our attention, as your feedback helps us improve.
Almost 2 week have not recive the bike
How I suppose to review of is been almost 2 weeks and have not recive the bike
Reply from SAVA Bike2025-08-05
Hi Emmanuel，We sincerely apologize for the inconvenience caused by the delay in receiving your bicycle. We understand the pain of waiting nearly two weeks for your order, and we appreciate your patience. The delay is due to a shortage of your bicycle in our US warehouse, requiring it to be shipped directly from our factory in China. Typically, the factory takes 3-5 days to produce, assemble, test, and prepare for shipment. International air freight then takes 6-10 days. All in all, delivery typically takes approximately 9-15 days. We will continue to improve our factory production timelines and air express shipping times, and we will also be adding more bicycles to our US warehouse. Thank you.
The SAVA Hawkeye SLR7-105 Di2 Carbon…
The SAVA Hawkeye SLR7-105 Di2 Carbon Road Bike which I purchased has lived up to my expectation and I am satisfied with purchasing this new Road Bike.
First Time Bike Owner
Buying a bike off the internet is risky and being a first time bike owner can be a lot. Not really knowing or trusting with such a big purchase. With Gary's help I was able to pick a beautiful bike for my daughter, so she can give road cycling a go with our family. At times when we were stressed about the shipping process, Gary had great communication. When the bike finally arrived the assembly process was very simple with the online Youtube videos. I do wish there would have been a paper manual since the videos are quick. The only problem with the building process is that the seat post was too long for her size, which we ended up cutting it. Once that was cut the sizing of the bike was wonderful! It true is a beautiful bike, it catches a lot of attention on the road! My daughter has been riding the bike for the past month and has enjoyed the bike so much! Everything about the bike performs very high. Overall we are extremely proud of this purchase and are looking forward to continuing business with SAVA Bike.
Been riding racing bicycles since 1971…
Been riding racing bicycles since 1971 I wish I had one the this bicycles than 👍
Portable Freedom: The Bikes That Go Everywhere
Hey there! I’ve got some awesome news to share. Our two tiny 14-inch Z0 SAVA DECK bikes have been on an incredible adventure with us! They’ve been flying all over the world, from Canada to the US, Mexico, and Spain. It’s the perfect way to explore countries, cities, and the surrounding areas. We’ve put over 15,000 km on these bikes, and they’re still going strong! We had a bit of a mishap recently when I accidentally damaged a part, but thanks to the fantastic service from SAVA DECK bikes (thanks a bunch, Gary!), the new part arrived super quickly. Now we can keep riding and exploring without any worries. These bikes are truly a gem! They’re not just for commuting; they’re a fun and convenient way to explore new places. If you’re looking for a great way to get around, I highly recommend checking out SAVA DECK bikes. They’re a reliable and durable option that will keep you on the road for years to come.
Excellent quality bike full carbon fast and reliable
Excellent quality bike
Great experience and great bicycle!
The website was easy to navigate and listed details of each product helping me make an informed decision on my purchase. Shipping timeline was transparent and I was kept up to date on tracking. My bike delivered on time and in the condition expected. Although there wasn’t an assembly manual included, there are several YouTube videos available to help. The bike comes 90% assembled and finishing it myself was easy. I find the bike itself extremely good quality and equally comparable with the more expensive models. I have zero regrets about this purchase and will absolutely recommend the brand to fellow cyclists.
I received personal attention
I received personal attention, I had a problem with the size but they gave me a quick solution. I recommend the brand, they make you feel you have every kind of support every time.
It was a great bike for low price
It was a great bike for low price. But i notice a problem at my rd hanger and they already sent me a new hanger but I haven’t receive it yet.
I really like this bike
I really like this bike. It looks and feels good riding.
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