SAVA Bike

Jackson PorterUnited States · 1 review · Experienced 2026-10-15 · Posted 2026-10-16

I ordered a bike months ago

I ordered a bike months ago, I call in and they said they cant find my order they scammed me out of 1300 im very upset.

Great fun bike

Great fun bike. Easy to put together. Needed some carbon grip paste though

Bike came quickly and has been nothing…

Bike came quickly and has been nothing but incredible. Its super light and you can tell it's well built! I was skeptical because of the price point but it proved me wrong! 10/10 recommend, my fiancé will now be buying one too!

Awful customer service

Awful customer service, when asked to change my bike order I had to tell them in more than 3 seperate emails because they couldn't understand or forgot what I said. After I asked to cancel my order they send it anyway so I had to tell my delivery driver to send it back. Very unhappy with how I was treated

The quality of the bicycles is excellent!!

The quality of the bicycles is excellent at a very good price. The delivery was quick and when we needed customer service, they were quick to reply. Will definitely be coming back soon for future purchases.

Avoid at all costs

**Very disappointing experience with Sava Bikes.** I purchased a Sava bicycle, and the brake caliper developed a serious issue that caused brake fluid/oil to leak onto the brake pads, making the bicycle unsafe and unusable. I contacted Sava customer support, but after **more than three months, the issue still has not been resolved**. I have a bicycle sitting unused because of a problem that should have been handled through warranty/support. What is even more concerning is my experience with negative reviews. I have noticed that negative feedback appears to be removed, which makes it difficult for customers to get an accurate picture of other people's experiences. I have kept documentation and evidence regarding my case and have also been in contact with other customers who have reported similar problems. I am currently considering **legal action** and will be pursuing the matter further. I would strongly recommend that potential customers carefully research Sava Bikes' warranty and after-sales support before making a purchase. This review is based on my personal experience and the documentation I have regarding my case.

Ordered my sava a7l pro and received it…

Ordered my sava a7l pro and received it in less than a week. I did have to wait another week since derailler hanger came bent. And also the seatpost kept slipping. Got a hold of them and right away they went on to help me. Been riding it with no problems. Lets just hope the rest of the miles are happyness!

otar grigoliaUnited States · 1 review · Experienced 2026-09-21 · Posted 2026-09-22

I received the bike in two weeks

I received the bike in two weeks. It arrived with a slightly scratched rear derailleur, but nothing extreme. I am 6'3" and went with the 56 XL. The size is right at my limit; if it were any larger, it would have felt a bit too big, but for me, the fit is perfect. Assembly wasn't complicated if you understand basic bike mechanics, you can put it together yourself without any issues. The only problem was with FedEx. They delayed the delivery, and the box wasn't in the best shape when it arrived. Otherwise, the SAVA Gelaro S4 is a great deal. I addressed sava by Amazon chat hope they respond

Fast shiping to Slovakia

Fast shiping to Slovakia. Good quality for good price. Arrived good no scratched

Jackson DanielsUnited States · 3 reviews · Verified · Experienced 2026-06-12 · Posted 2026-09-10

Sava F20 Purchase

First, let me say I have not been paid nor compensated in anyway for this review. I ordered a new bike from Sava directly for Fathers Day 2026, replacing my 2015 Cannondale CADX 105 to use during the summer riding season. My son months earlier had ordered a Sava A7L Pro directly from the US Sava site and was completely happy with the process, purchase, delivery, amount of value and money he saved doing so. I had my hesitations obviously because of hearing many quality issues when ordering from Asian online bike vendors. But as of lately, my research revealed many of the Asian brands have made many quality and control issues making brands such as Sava, X-Lab and others viable options over big brand manufacturers. So my experience with the entire Sava process is as follows. The order and delivery process went good with a few exceptions. The initial blaring issue I had was, I would've perfered to have more choices in the colors available for the F20 on the US site and wish that it could reflect more to what is available on the Asian site. Seemingly, the site has spans when multiple sizes and avaiable colors go unavailable for extended periods. I had heard the horror stories of ordering from the Sava Asian site on how long it took for delivery to the US and how damaged some bikes arrived to customers. So it was a no brainer to order my size and color that was available from the selection remaining. Nevertheless, I'm happy with the pearl white color I decided on as it matches the color of my Intense Carbine. The bike shipped and was delivered fast. Issue 1: when the box arrived, I noticed a puncture and rub damage on the lower left face side of the box. Which will explain an issue I had after opening the box and putting the bike together. I documented it with pictures. Upon opening the box, I noticed how little packaging material was inside to protect the bike. A far cry from what my Intense had when it arrived! I removed the bike and immediately noticed the rear derailleur was scratched up, which was where I had documented the damage on the exterior of the box and where very little packing material had been placed on the inside. The bike went together easily as I've worked on bikes for my entire life. I also have ordered buyer direct before from Intense. I do wish the documents and website had included proper torque specifications for the regions they sell bikes to. This isn't much to ask because I shouldn't have had to decipher and calculate the numbers myself. I finally got everything torqued and went for a spin, immediately noticed after shifting through the gears that the rear derailleur had started rubbing on the spokes. I shifted the gears to stop the rubbing and went home. After a through look over, I observed the derailleur hanger was bent. I emailed Sava with my issues. Gary responded and asked for photos of the box and derailleur including if I had received a spare hanger in the supplied parts box. Which I didn't. Unfortunately, this caused me to have to wait over a week and a half while Sava processed and shipped a proprietary replacement hanger from Asia. I also asked Gary if they could replace the derailleur because of the visable damage but all he could do was refund me $100 in good faith. Sigh! I recieved the replacement hanger, got it installed and went for another test ride and all went well. Within a months ownership, I have replaced the bar tape because it has worn through. I have also replaced the OEM IRC tires with Continental GP5000's and TPU tubes for better rolling resistance. Unfortunately, I've had to replace the stem, seat post rail, and water bottle bolts with Titanium blue anodized bolts due to the OEM ones already rusting on the head of the bolts. This should've been a viable hint to me because, visable rust on seat post bolts is also seen on the Sava site parts specifications page). I reached out to Gary again requesting all the OEM bolt sizes on the bike so that I could replace them all. But, was only able to get the sizes for the items I mentioned. I have also had to replace the spoke nipples with DT Swiss aluminum blue anodized ones because the OEM ones had stated to tarnish and corrode. I also replaced the seat with a Giant Fleet SLR Carbon (145) that better suits my sit bones. Replaced the bushing shod 12 spd 105 derailleur pulley wheels with 12 spd Ultegra sealed bearings ones. After 1600 miles put on the bike, one 55 mile ride event and many solo and group rides I'm completely and very happy with the purchase. As most do, we modify our bikes to suite our taste and needs. I'm no different. My final delima, to replace the straight pull round spokes with straight pull bladed carbon or aluminum one's or just buy new lighter 50mm wheels or not! Recommend purchasing if you're looking for a viable full carbon bike at an affordable and competitive price.

World class service

If there’s one thing Sava is even better at than making bikes, it’s customer aftercare. Some of the best customer service I’ve ever experienced. They’re always super responsive and easy to get hold of. I had problems with my seatpost slipping while riding. Sava thought it might be a damaged seatpost clamp, so they sent a new one and I had it within a week. Super fast and painless. When that didn’t fix it and I took it to a bike mechanic, I told Sava – and they immediately offered to cover whatever the cost turned out to be. All that said, the bike itself deserves real credit too. I ride a Sava A7L Pro full carbon and it’s amazing. Super smooth to ride and the shifting is so clean that a friend of mine actually thought it was an electronic groupset. The tyres have been great as well – two to three months of riding and not a single puncture. And the hub sound… just sexy. Noisy in the best possible way. Overall I can’t recommend Sava enough. If I could give them 10 stars, I would.

After I bought my bike they took it off…

After I bought my bike they took it off of there website. Several problems with the bike it's self too.

First time buying a bike online

First time buying a bike online. Great experience. I didn’t know about this brand before but this is definitely the best bike I have ever owned. Delivery service was outstanding. Communications about the delivery were perfect. The quality of the bike is great. And the price, unbeatable.

If your like me your indecisive about…

If your like me your indecisive about SAVA and are checking reviews. My package got stuck at fed ex due to being damaged and they are refusing to refund money or send replacement. It’s not worth waiting 30+ days to start your cycling journey.

Awesome bike….

Bike was delivered on time and easy to assemble, the bike is awesome to ride and is heaps better than my Trek. I am now looking to purchase a sava road bike as my experience with this bike has been so good.

Good product

Bicycle The company isn't well-known in the West, so I took a chance and decided to try their product. The order tracking updates and the delivery time were clearly communicated, and I didn't encounter any issues. Both the packaging and the bike itself were well-presented and of high quality. Assembling the bike was simple, and I was ready for my first ride in just 20 minutes. I am very satisfied with both the product and the company. The only thing left is to see how well the bike holds up over time.

Great great great!!!!

Quality products

Quality products, quick responses, no negative points to mention at all.

I LOVE THE BIKE GOOD GOOD PRICE IN USA…

I LOVE THE BIKE GOOD GOOD PRICE IN USA THE BEST PRICE YOU NEED FREE TO Shirt WITH THE BIKE GOOD FOR YOUR COMPANY

Javier BarcenasUnited States · 2 reviews · Experienced 2026-07-26 · Posted 2026-07-26

Sava customer service has been great

Sava customer service has been great. I had to take my bike in to a local shop for tightening and a bent derailer hanger due to shipping and Sava customer service covered the costs and were ready to assist Once my Sava a7l pro was done with the shops I was ready to hit the road and the bike. is an eye catcher people have asked where i got it and were surprised when I told them about the specs and the price. The bike has exceeded all my expectations and I can't wait to get another Sava bike when the time comes