World class service
If there’s one thing Sava is even better at than making bikes, it’s customer aftercare. Some of the best customer service I’ve ever experienced. They’re always super responsive and easy to get hold of. I had problems with my seatpost slipping while riding. Sava thought it might be a damaged seatpost clamp, so they sent a new one and I had it within a week. Super fast and painless. When that didn’t fix it and I took it to a bike mechanic, I told Sava – and they immediately offered to cover whatever the cost turned out to be. All that said, the bike itself deserves real credit too. I ride a Sava A7L Pro full carbon and it’s amazing. Super smooth to ride and the shifting is so clean that a friend of mine actually thought it was an electronic groupset. The tyres have been great as well – two to three months of riding and not a single puncture. And the hub sound… just sexy. Noisy in the best possible way. Overall I can’t recommend Sava enough. If I could give them 10 stars, I would.