Absolute disaster
ok, where to start... placed the order for and pay extra for next day delivery - item arrived at day 4 or 5 after 5 emails asking for tracking. Once i open the parcel item is missing, 3 weeks battling daily with emails to get replacement or refund and just get daily promises but nothing happening. So basically i paid for the goods that i never received and seller never refunded money. I gave up now, going through the bank to claim money..
Hi Artur, I apologise for the poor service. As explained via email and WhatsApp your refund has been sent. Also 2 free vials have been shipped. And lastly I’m sorry to say it was just 1st class signed for you paid for, that is not a next day service it’s merely a signed for service. Also to clarify it was a 4 item order and we forgot to put in 1 item, of which 2 have now been sent. Apologies once again Regards Phil