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Media & Publishing

School Mate Publishing

60 reviews

4.360 reviews
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About School Mate Publishing

Data updated
Website
schoolmatepublishing.com
Category
Media & Publishing
Location
United States · Kearney
Status
Unclaimed
Last 12 months
60 reviews
Replies to negative
63% (5/8)
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Is School Mate Publishing legit?

School Mate Publishing (schoolmatepublishing.com) has a 4.3 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Media & Publishing and its reputation is good. 78% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 63% of negative reviews. Last updated 2026-08-10.

What people say

K
Kim · 1 review · Verified · Experienced 2026-05-21 ·

The progress to make year books are…

The progress to make year books are great! But i had to call them a few time about progress lag from their severs. But over it was great

Reply from School Mate Publishing2026-06-04

Thank you for your feedback!

A
ANNA S · 1 review · Verified · Experienced 2026-05-26 ·

The process was easy and the book…

The process was easy and the book turned out great. Also, this company was quite a bit cheaper than the company we previously worked with.

A
ASHLEY MOSELEY · 2 reviews · Verified · Experienced 2026-05-18 ·

My pages were not in the right order

Reply from School Mate Publishing2026-06-04

Thank you for taking the time to share your feedback with us. We are very sorry that the pages in your book were out of order. We know how much time and effort goes into these projects, and we understand how frustrating it can be when the finished product doesn't meet expectations. We take great pride in the quality of our books and the experience we provide, so we appreciate you bringing this to our attention. A member of our team will be reaching out to you directly to gather additional information and work toward a resolution. Thank you for giving us the opportunity to make this right. We truly value your project and the trust you placed in us to bring it to life.

A
AMBER KOSHNEY · 1 review · Verified · Experienced 2026-05-27 ·

BEST EVER

This is one of the most straightforward, rewarding, and cry-inducing things I've ever done with my class. Thank you, School Mate Publishing, for bringing the joy of reading and writing to classrooms and memories that last a lifetime.

Reply from School Mate Publishing2026-06-04

Thank you for sharing! This is what we aim for.

J
JENNIFER HUTZLER · 1 review · Verified · Experienced 2026-05-27 ·

I sent out my books along with another…

I sent out my books along with another teacher who used a different company. Her books came back a month before mine.

Reply from School Mate Publishing2026-06-04

We always appreciate hearing from our customers and strive to provide the best possible experience. While we cannot speak to another company's production schedule, we remain committed to fulfilling every order as efficiently as possible. Our advertised production timeline is approximately four weeks (one month), plus shipping time. Please note that all ship dates are estimates, particularly during periods of high seasonal demand, and the end of the school year is our peak production season. In the case of your order, we received it on April 24th, which placed the estimated delivery date at May 29th. According to UPS tracking information, the package was delivered on the next business day, June 1st. We apologize if the timing felt delayed and want to assure you that we make every effort to meet our estimated timelines and minimize any delays. Thank you for your patience and understanding. We hope your students are enjoying their books!

S
SYDNE BRUNO · 1 review · Verified · Experienced 2026-05-26 ·

I wasn't given my free book for one of…

I wasn't given my free book for one of my orders. Also

J
JANET EVERIDGE · 3 reviews · Verified · Experienced 2026-05-07 ·

Phone help,If I'm not sure about…

Phone help,If I'm not sure about something calling you guys is not a hassle. You always make it clear.

Reply from School Mate Publishing2026-05-29

Thank you!

B
BRENDA VAN HORN · 1 review · Verified · Experienced 2026-05-14 ·

The ONLY thing I wish was different was…

The ONLY thing I wish was different was that parents could order after the fact for the same price. Everything else was great, especially Customer Service!! I had to call once and email once and had great, immediate and helpful answers. My students and families love our book!!

Reply from School Mate Publishing2026-05-29

Thank you! We value your feedback.

B
BRENDA CASTELLANOS · 1 review · Verified · Experienced 2026-05-19 ·

Fun and creative Experience!!!!! The class will love

What a fun and creative experience to do with the whole class. We really enjoyed creating and building up our own classroom book.

Reply from School Mate Publishing2026-06-01

Thank you!

I
ISLEY JUSTINGER · 1 review · Verified · Experienced 2026-05-13 ·

Very well organized company

Very well organized company! Our books turned out amazing! Thank you!

Reply from School Mate Publishing2026-05-28

Thank you!

S
SUSIE CAITO · 1 review · Verified · Experienced 2026-05-21 ·

My package arrived after school ended

My package arrived after school ended. I called the week before and was told it should ship Monday, but then when I called that Thursday it still hadn’t shipped.

Reply from School Mate Publishing2026-05-28

Thank you for sharing your experience with us. We sincerely apologize that your books arrived after the school year had ended and understand how disappointing that was for both you and your students. During our peak season from March through June, production times can fluctuate due to the high volume of classroom projects being processed, and unfortunately your order extended beyond the expected time frame. We truly value your feedback and will continue working to improve communication and transparency during our busiest season.

R
RILEY MCCAULEY · 1 review · Verified · Experienced 2026-05-21 ·

Turned out Great!

Our class book turned out perfect!

Reply from School Mate Publishing2026-05-28

Thank you!

B
BARBARA · 4 reviews · Verified · Experienced 2026-05-19 ·

Most importantly...It is student…

Most importantly...It is student created with teacher support.

Reply from School Mate Publishing2026-05-27

Thank you!

K
KRISTEN KIEWLEN · 1 review · Verified · Experienced 2026-05-13 ·

Super easy to communicate with

Super easy to communicate with. Quality was great. No issues at all.

Reply from School Mate Publishing2026-05-27

Thank you!

K
KIMBERLY CLEVELAND · 1 review · Verified · Experienced 2026-04-20 ·

My students really enjoyed creating…

My students really enjoyed creating their page and the instructions on how to submit were easy to follow.

Reply from School Mate Publishing2026-05-26

Thank you!

L
LAURA PERRY · 2 reviews · Verified · Experienced 2026-05-11 ·

As always wonderful product!

Reply from School Mate Publishing2026-05-26

Thank you!

A
ALICIA SPRINGER · 1 review · Verified · Experienced 2026-05-14 ·

Amazing

Amazing, I will be doing this next year with my students!

A
Amanda · 1 review · Verified · Experienced 2026-05-12 ·

Great service all around!

The process was easy, the staff was communicative and helpful, and the product is beautiful. When we had a printing error they fixed it right away. My students and families are very happy with the books and will cherish them forever!

T
TARA WIGGINS · 1 review · Verified · Experienced 2026-05-12 ·

Good quality books.

Good quality books. It would be nice to be able to include more pages per book.

Reply from School Mate Publishing2026-05-20

Thank you for your feedback and for choosing us.

J
J. Rubin · 1 review · Verified · Experienced 2026-05-05 ·

Great Experience!

This was my first time using School Mate, and I loved how I could personalize it more than other publishing companies I've tried. The communication was great, and I loved being able to upload everything, and even edit!

Reply from School Mate Publishing2026-05-21

Thank you!