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Food, Beverages & Tobacco

Schwank Grills

61 reviews

4.261 reviews
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About Schwank Grills

Data updated
Website
schwankgrills.com
Category
Food, Beverages & Tobacco
Location
United States · Waynesboro
Status
Unclaimed
Last 12 months
42 reviews
Replies to negative
100% (10/10)
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Is Schwank Grills legit?

Schwank Grills (schwankgrills.com) has a 4.2 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

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Len Edmondson · 2 reviews · Verified · Experienced 2026-01-11 ·

Absolutely 100% the best grill ever…

Absolutely 100% the best grill ever made to my considered opinion. We have the stand set up at home and a portable stand for the motorhome! Best grill ever!

Reply from Schwank Grills2026-03-04

Hi Len, thank you for the amazing review. We’re thrilled to hear you’re enjoying your Schwank setup both at home and on the road. We’d love to see your setup on our Schwank Grill Owner Club on Facebook if you’d like to share a photo: https://www.facebook.com/groups/schwankgrillsownersclub

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Brian Boles · 4 reviews · Verified · Experienced 2025-12-30 ·

Easy to order parts

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Stephen Leavitt · 2 reviews · Verified · Experienced 2025-12-29 ·

My new Cozze 17 " pizza grill arrived…

My new Cozze 17 " pizza grill arrived with a non-functioning/damaged regulator. The moment I notified Schwank via their site, they notified me a replacement regulator was on its way. Customer first? Absolutely!

Reply from Schwank Grills2026-03-04

Hi Stephen & thank you for the kind words and review. Again, we’re sorry your grill arrived with an issue, but we’re glad we could get a replacement regulator out to you quickly and reach a resolution ASAP. We truly appreciate your support and hope you enjoy your pizza oven!

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Jere Costello · 1 review · Verified · Experienced 2025-12-02 ·

Everything was very good!

Reply from Schwank Grills2025-12-19

Hi Jere, thank you so much for the 5-star review! We’re really glad to hear everything went very well and that you’re happy with your experience. If you ever have any questions or need help with your grill down the road, we’re always here to help. Enjoy, and happy grilling!

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Samuel Cintron · 1 review · Experienced 2025-12-02 ·

Since I got to Grill

Since I got to Grill. I haven't stopped using it everyday. Myself family and friends love the way that the steak is cooked I'll probably already spend $500 in steak. Thank you for the opportunity and their experience with the grill that I bought from you guys.

Reply from Schwank Grills2025-12-19

Hi Samuel Thank you for the fantastic review! We love hearing that the grill has become an everyday staple and that your family and friends are enjoying all those steaks (sounds like it’s already paying for itself). We really appreciate you choosing us and sharing your experience. If you ever have any questions we're always here to help, happy grilling!

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JERRY CHANDLER · 1 review · Verified · Experienced 2025-11-28 ·

Prompt attention and resolution of an…

Prompt attention and resolution of an order error...much appreciated.

Reply from Schwank Grills2025-12-19

Thanks so much for the kind review Jerry! We’re really glad we could jump on the order issue quickly and get it sorted out for you. If you ever need anything else or have questions down the road, don’t hesitate to reach out. Happy grilling!

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ricardo bours · 3 reviews · Verified · Experienced 2025-11-28 ·

Easy to navigate and choose

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Kristy Beltran · 26 reviews · Experienced 2025-09-07 ·

My initial experience ordering this…

My initial experience ordering this grill was excellent—the process was simple and quick. The website provided all the details needed to make an informed decision. I will report back with a performance review after I've used it.

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Ed Tandy McGlasson · 1 review · Verified · Experienced 2025-11-21 ·

Was great and easy to purchase

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Richard Dunham · 3 reviews · Verified · Experienced 2025-10-30 ·

Easy checkout

Easy checkout. Great bundle value. Can't wait to cook my 1st steak on it!

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Nolan · 1 review · Verified · Experienced 2025-10-13 ·

5 minute steak

I knew I wanted a grill that would cook a steak in 5 minutes and this American made Schwank had to be it. Sturdy construction, no nonsense controls. Turn on the gas and cook. I’m excited to cook again!

Reply from Schwank Grills2025-10-22

Hi Nolan, thank you for the awesome review! We’re thrilled to hear you’re enjoying your Schwank Grill and already putting it to good use. Happy grilling!

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Arthur Litzinger · 2 reviews · Verified · Experienced 2025-10-08 ·

Nice discount

Reply from Schwank Grills2025-10-22

Hi Arthur, we’re glad you enjoyed the discount! Thanks so much for your 5-star review and for choosing Schwank Grills, we appreciate your support and happy grilling!

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Joseph · 2 reviews · Verified · Experienced 2025-10-07 ·

Perfect company

Perfect company, perfect service

Reply from Schwank Grills2025-10-22

Hi Joseph, Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear everything went perfectly and that you’re happy with our service. Your support truly means a lot to our team.

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Steven Daiagi · 1 review · Verified · Experienced 2025-10-05 ·

don’t think it was professional to add…

don’t think it was professional to add a warranty on and now I have to wait for it to be refunded you should have it default with no warranty, but instead you have it the opposite way, and without paying extreme attention everybody hits the button for the wrong way to me. That’s not being honest.

Reply from Schwank Grills2025-10-07

Hi Steven, we appreciate your feedback and apologize for the confusion regarding the warranty/shipping protection. It’s an optional protection that can appear at checkout which we suggest for all our customers. We’re glad your refund was processed and your new order is all set. Thank you for your patience and understanding. We hope you will enjoy your new grill and reach out to us at [email protected] anytime!

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Alberto de la Torre · 3 reviews · Verified · Experienced 2025-10-06 ·

Discount code did not work on web site.

Reply from Schwank Grills2025-10-07

Hi Alberto, thank you for your feedback and for bringing this to our attention, we will surely look into our website furthermore. Again, we’re sorry for the issue with the discount code, our team has since refunded the amount manually, and we appreciate your patience and understanding while we got that sorted out. We hope you will enjoy your new grill-happy grilling!

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Mark Schacht · 1 review · Verified · Experienced 2025-09-28 ·

I ordered on Saturday

I ordered on Saturday. I don't like it when you claim it has been shipped when you have only printed a label. I think this is bullshit customer service. Just my opinion.

Reply from Schwank Grills2025-10-01

Hi Mark, thank you for your feedback, and we’re very sorry for the frustration this caused. To clarify, when a label is created it means your order has been processed and is awaiting pickup by the carrier, sometimes there can be a short delay before tracking updates to show movement. In your case, the label was printed on 9/29, and UPS picked up the package the next day, 9/30. We never want our customers to feel misled, and we’ll review this to ensure our communication is clearer moving forward. Please know our team is always here if you’d like real-time updates on your order status, you can reach us anytime at [email protected].

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Salem Al Hinai · 2 reviews · Experienced 2025-09-14 ·

I expected a high-quality product

I expected a high-quality product. However, it was nothing special.

Reply from Schwank Grills2025-09-30

Hi Salem, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t quite meet your expectations. We strive to deliver top-quality grills and a memorable cooking experience, and we’d love the chance to learn more about how we can improve. If you’d like, please reach out to us directly at [email protected] we’d be happy to discuss further. Your input helps us continue to get better, thank you! Best regards, The Schwank Team

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Michael Wilson · 7 reviews · Verified · Experienced 2025-09-11 ·

Ease of shopping with great customer…

Ease of shopping with great customer service!

Reply from Schwank Grills2025-09-23

Hi Michael, thank you for the 5-star review! We’re so glad to hear that shopping with us was easy and that our customer service team made a great impression. We appreciate your support and look forward to serving you again. Happy grilling!

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GERALD · 2 reviews · Verified · Experienced 2025-09-10 ·

Grill is well made

Grill is well made, ships rather quickly, set up was easy, used it once and steaks were perfect, hopefully the price could come down in the future to make them more accessable

Reply from Schwank Grills2025-09-23

Hi Gerald, thank you for the great review! We’re glad to hear your grill arrived quickly, was easy to set up, and delivered perfect steaks on your first use. We also appreciate your note on pricing, feedback like this is always valuable as we continue working to make our products as accessible as possible.

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US Customer · 3 reviews · Verified · Experienced 2025-09-09 ·

Great company

Great company, awesome grill

Reply from Schwank Grills2025-09-23

Hi, thank you for the 5-star review! We’re thrilled to hear you’re enjoying both the grill and your experience with our company. Your support means a lot to us. Happy grilling!