Schwank Grills (schwankgrills.com) has a 4.2 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 77% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-10.
Since last November I have purchased five Schwank grills I have one and have given the other four away. I really enjoy the way they cook everything from eggs to steak to fish to every type of vegetable. I ordered a large table recently with my last grill and as I started putting it together, it had multiple pieces that were bent from the factory and packaged and shipped. It was not damaged during the shipment or delivery. I got a $175 credit simply because I did not want to go through the effort to try to package it back up in the same material that it was sent to me.
Outstanding Customer Service & Incredible Grill Quality
I had a small mishap during delivery with my Schwank Grill, but it was completely related to transportation and not Schwank themselves. Honestly, the way everything was handled afterward made the experience even better than expected.
The entire process with Schwank was extremely smooth, and my rep Faizan was absolutely amazing to work with. He was responsive, knowledgeable, professional, and genuinely cared about making sure everything was taken care of quickly and correctly. He stayed on top of every detail and made what could’ve been a stressful situation incredibly easy.
The grill itself is phenomenal, and the customer service matched the quality of the product. That’s rare these days. You can really tell Schwank stands behind their customers and their brand.
I truly can’t recommend Schwank Grills enough, and a huge thank you again to Faizan for going above and beyond throughout the entire process.
Great Buying Experience. Looking forward to using the grill. Can't wait.
D
David · 1 review · Verified · Experienced 2026-05-05 ·
★★★★★
I had great customer service
I had grate customer service very polite and understanding.
How ever for the discounts I wasn't able to stack my signup discount and my military discount together. That is why I gave it a 4 star.
C
Christopher · 2 reviews · Verified · Experienced 2026-04-18 ·
Really great experience. I have a two panels that were damaged and need replacing which is why I am only giving 4 stars. Also, the assembly was time consuming, but not impossible. I can imagine for some, it be difficult.
My husband and I were looking for a grill that would heat up to 1500 f. We came across your site on google. We just grilled some T-Bone steaks on it and OMG, it is the absolute best grill yet! It’s like going out to eat at a high dollar steakhouse without leaving home. I just went to your site and purchased the cover and grill table for our grill to take extra care of it.
Thank you Daniel for the kind review! We truly appreciate your kind words and are glad to hear you had a great experience with our customer service. Happy grilling!
