Scrum Alliance (scrumalliance.org) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Education & Training and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
I took the CSM course with Joel Bancroft-Connors and I recommend to anyone trying to get a clear understanding of Scrum Master and Product Owner to take this course. There are many activities that give you the practice in a team setting how you would resolve issues while creating a product backlog and running through a whole Sprint. It's a great way to connect to your scrum master community as well.
Scrum Alliance made it easy to book and attend the Scrum Course that I opted for. Although there was a last minute trainer change, but overall the course experience and certification was good.
I completed the Scrum Master Certification course from Scrum Alliance with Jem Jelly as the accredited teacher, and my experience was outstanding from start to finish. The team was professional, responsive, and attentive to my needs. Communication was clear, and every step of the process was handled efficiently. I particularly appreciated their attention to detail and their ability to provide quick and reliable solutions.
Overall, I highly recommend this company and Jem Jelly for anyone looking for quality training and trustworthy service.
Overall, I highly recommend this company for anyone looking for quality and trustworthy service.
The instructor keep on asking the team to be inside the room without proper guidance as what is needed
Reply from Scrum Alliance2025-09-08
Hello Binte,
Thank you for taking the time to provide us feedback about your recent course experience.
We'd like to learn more about what you mentioned about not having proper guidance. If you could kindly reach out to us via [email protected], we would sincerely appreciate it.
Highly experienced faculty who use real-world examples and structured training formats.
Practical course design, case studies, discussions, and assignments that seem to boost both understanding and confidence.
L
Lubna Asif · 1 review · Experienced 2025-09-03 ·
★★★★★
Completed the Certified Scrum Master course with Nino Zeljko!
I completed a 2-day intensive Certified Scrum Master course with Nino. As a beginner into the world of Scrum, Nino's approach to teaching was perfect for me to grasp the concepts quickly! Concepts explained via analogies helped grasp a clear understanding and Materials were delivered visually using Miroboard. All these elements made it very useful to digest the information better and kept me engaged.
Excellent class with an engaging and knowledgeable instructor. Class is fast-paced, very interactive and fun.
My second class with Angela. I’ll gladly work with her again!