Bad overall
Bought 2x 90 days membership codes, 1 worked great but after 60 days i wanted to redeem the second one i did not work. So i went to support and the told me to make a ticket, i did and waited after about 4 work days i got a response from the seller that i used the key wrong and that it should be used under the ''evoucher'' option which there not even is. Now i went to the support again and the told me to make an other ticket and explain the problem again, so i did and got after 1 day a response that it was already used?! But it wasn't used on my account and i did not ever share the code with somebody else. So again i went to the support and the basically told my it was my own problem and that i already made 2 tickets about this problem..
Hi Stan, Regarding your card issue, we've already checked with the publisher and found that the card code was redeemed successfully on the same date which you reported this card issue. Thereby, we believe that the card code had been redeemed to your game account. If you did not receive anything in your game account, please contact your game website customer support immediately because this might be their website system issue where the system might be stuck during code redemption. For any further inquiries, you may contact us via [email protected] Thank you and sorry for any inconvenience caused.
Eneba
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