SEKA Moving (sekamoving.com) has a 4.0 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home Services and its reputation is good. 24% of reviews are 1 star, a relatively high share; The business has replied to 42% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Emma · 3 reviews · Experienced 2023-11-23 ·
★★★★★
SMASHED my mirror while still packing in my home!!! DO NOT use SEKA
Please DO NOT use SEKA ! After a good move in 2021 I used them again today - 2 years later and they smashed my beautiful expensive floor to ceiling mirror. This was a mathematical mistake which an experienced mover would have seen and happened inside my home as the mover was turning into my hallway and smashed and cracked in half the corner of my mirror. I was actually told by the other mover “ this happens all the time” and when I called customer service I was told “this happens” and to make a claim. When I asked for a number they said the claims only work via email and when I asked to talk to the owner he said “I will try”. I would never ever use them again ! It is the worst service I’ve ever had and I’ve done long distance moves - please do not risk your belongings with SEKA.
Reply from SEKA Moving2024-02-23
We deeply apologize for the damage caused to your mirror during your recent move with SEKA. This is certainly not the level of service we aim to provide, and I understand your frustration. Your feedback is crucial, and we're taking immediate steps to address this issue internally. Please know that we're committed to resolving your claim promptly and ensuring that incidents like this are prevented in the future. Thank you for bringing this to our attention.
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Larry · 2 reviews · Experienced 2023-10-24 ·
★★★★★
A Seka truck hit our vehicle in…
A Seka truck hit our vehicle in Philadelphia. I sent them an email with a video of them hitting us. After several attempts to contact them, they will not return our calls
Reply from SEKA Moving2024-02-23
We are sorry for the incident involving our truck and your vehicle in Philadelphia. We take this seriously and are actively investigating. Thank you for your patience!
We hired SEKA Moving for job #44203-1 on 11th June 2023. It was a MAJOR disappointment, specially given it cost $567 to quickly toss my beloved and valuable vinyl collection in the cheapest, flimsiest boxes (some not even new) with no protection. Even the taping was completely amateurish.
I had explained over the phone and via email how careful they had to be with my collection of beloved and pricey vinyl albums. They confirmed they were up to the job and would use dish-packing boxes, which are stronger than regular boxes and that they would pack everything carefully with wrapping paper. None of this happened.
Clearly, they don’t care about the safety of your belongings and don’t care about returning customers, their business model seems to be “promise whatever the client wants to hear then grab the cash and run”.
Evidently, the boxes arrived crushed and ripped, many of my vinyls were damaged. So far I haven’t received any type of compensation, only requests for evermore pictures, detailed information about each vinyl. I can’t say they seem motivated to provide much help and anyway, many of my vinyls are nowadays impossible to find.
Bottom line, look elsewhere for packing your valuable belongings, these guys aren’t worth your money, they might try to lure you by talking reassuringly but at the end of the day, they just don’t give a damn.
Edit: After providing a list of the items, pictures, value and weight of each, they offered a $100 check as compensation. The insurance doesn't cover the value of the items, just the weight and because vinyls are not very heavy, this is what I got.
Reply from SEKA Moving2024-02-23
Dear Claudia,
We apologize for the unsatisfactory service provided during job #44203-1 on June 11th, 2023. Your vinyl collection's mishandling is deeply regrettable.
We are reviewing our procedures to prevent such incidents. Regarding compensation, we'll reassess our offer. Thank you for your patience.
Best regards!
S
Setti Ra · 1 review · Experienced 2023-08-28 ·
★★★★★
Not my first move, but my worst move!
I have moved a few times across state lines and have used moving companies each time. I have always had small issues here and there, but never did I feel like the companies I used were ripping me off...well with SEKA I definitely felt cheated and misinformed.
The move itself went OK, but the sales person I spoke with initially definitely gave me a very low estimate. He knew I was shopping around with other moving companies, and my guess is he low-balled the qoute to get my business-and unfortunately he did! All the other companies I talked with gave me similar prices, but Alex's qoute from SEKA was so much lower than all the other companies, that should have been a red flag for me.
The sales person never asked for pictures of my apartment, nor did he say facetime could be an option. He estimated that I would need 7 medium boxes to pack up my one-bedroom apartment. The movers ended up using a total of 22 boxes! How uniformed can you be as a salesperson to give such a terrible estimate. I ended up having to pay a very high price for the 15 extra boxes and packing service that Alex underestimated.
I tried to talk to a manager later, Chris, who basically said that during one of the conversation I was told that the price of any boxes and services needed outside of the qoute COULD be at a higher rate. And that he would be more than happy to pull a recording of this. When I asked him why don't the sales persons offer the option of facetime to costumers, his response was that customers would have to ask for that option, and that it's never offered up by SEKA moving sales reps.
Save your money and time, don't use SEKA. Go with one of the more popular and reputable companies.
Reply from SEKA Moving2024-02-24
We're sorry about your disappointing experience with SEKA Moving. Your feedback is crucial, and we're working to improve based on your concerns. We value transparency and accuracy, and regret any inconvenience caused.
Best regards!
We had a very unique moving request -- we were receiving a shipment of large, heavy, decorative furniture from craftsman in Italy, and we could not receive the delivery at our Upper East Side building or move it up to the fifth floor ourselves. I called a dozen different moving companies, and most dismissed my request to have the furniture delivered to their business address out of hand. But SEKA listened carefully about our situation and agreed to help us. This was a really stressful move, because the furniture could have been easily damaged moving it upstairs (only one piece could fit in our small elevator, so most of it had to go up the stairs), and we had to coordinate with the freight company delivering to SEKA without a concrete timeline from the freight company. But SEKA rolled with the punches, communicated very clearly and in a timely manner, and they were super respectful and helpful throughout. There was only one other moving company in the city that even considered our request, but they would have charged us more.
This is the ONLY moving company I ever want to work with again.
Reply from SEKA Moving2024-02-26
Thank you for sharing your exceptional experience with SEKA moving. We're thrilled to have been able to meet your unique moving needs and ensure a smooth transition for your valuable furniture.
Navigating the complexities of your specialized move required clear communication and adaptability, and we're pleased to hear that our team delivered on both fronts. Your trust in us means a great deal, and we're honored to be your preferred choice for future moves.
Should you ever require our services again, please don't hesitate to reach out. We'll be here to provide the same level of care and professionalism that you've come to expect from SEKA moving.
Warm regards!
They made it easy for me to move. They fixed all my things to ensure they got to my new apartment. They also took apart and put back together my furbiture at the new place. Everything was taken care of smoothly, and all I had to do was say where I wanted things to go, recommend this business!
Reply from SEKA Moving2024-02-26
Thank you for sharing your positive experience with SEKA moving. We're thrilled to hear that we could make your move easy and stress-free by taking care of everything from start to finish.
Your recommendation means a lot to us, and we're grateful for your trust in our services. If you ever need assistance with another move or know someone who does, please don't hesitate to reach out.
Warm regards!
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Lisa Lynne · 1 review · Experienced 2022-11-15 ·
★★★★★
Unfortunate experience
Had a very bad experience with the movers. Very unprofessional and talked down to me, even threatened me to give them a good tip. Made me carry very heavy items to the dumpster and didn’t even help! Overall an uncomfortable experience, will never use this company again.
Reply from SEKA Moving2024-02-26
I'm truly sorry to hear about your negative experience with our movers. Please accept our sincerest apologies for the unprofessional behavior you encountered during your move. This is not the standard of service we aim to provide at SEKA moving.
I assure you that your feedback is taken seriously, and we will address these issues internally to ensure they are not repeated in the future. Every customer deserves to be treated with respect and professionalism, and it's disheartening to hear that we fell short of your expectations.
We understand your decision not to use our services again, but we hope you'll consider giving us another chance in the future to demonstrate our commitment to providing excellent service.
Once again, we apologize for the discomfort you experienced, and thank you for bringing these matters to our attention.
Warm regards!
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Brenda Roze · 3 reviews · Experienced 2022-09-05 ·
★★★★★
Careless and Criminal!!
Movers were very careless with our brand new furniture and dragged our 9’ dining table on the floor, which cause a section of the wood to chip off in addition to puncture marks along the top. They also stacked weighted items on the base of our metal coffee table which cause a fracture in the joint. The worst part was they use a standard method of “reimbursement” by paying per pound of the item - how does that even equate? Totally unacceptable! Damages were in the thousands and they reimbursed us less than $200. I don’t know how they get away with this. They don’t even deserve the one star I gave them.
Reply from SEKA Moving2024-02-29
Dear Brenda,
We deeply regret the damage caused to your furniture during the move. Please accept our sincere apologies for the inconvenience and frustration this has caused you. We understand the importance of handling items with care and are disappointed to hear that we fell short of your expectations. We take your feedback seriously and will review our reimbursement policies to ensure they align with our commitment to customer satisfaction. If there's anything further we can do to address your concerns, please don't hesitate to reach out to us directly.
Sincerely.
They took care of all of my belongings to ensure that they would arrive safely to my new apartment
Reply from SEKA Moving2024-02-29
Thank you for your feedback! We're glad to hear that our team took great care of your belongings during your move. If you ever need assistance in the future, please don't hesitate to reach out to us.
Horrible experience. Damaged expensive furniture and said they didn’t do it. Unprofessional appproach, did not even have moving blankets or mats to put down while moving me into my house that was newly cleaned with new refinished floors. Took forever and did not work in a timely or professional manner
Reply from SEKA Moving2024-02-29
Dear Chelsey,
We're deeply sorry to hear about your negative experience. Please accept our sincerest apologies for any damage caused to your furniture and for the lack of professionalism during your move. We take these matters seriously and will investigate the issues you've raised to ensure they are addressed appropriately. Your feedback is invaluable to us as we strive to improve our services. If there's anything more we can do to rectify the situation, please don't hesitate to contact us directly.
Sincerely.
E
Eric Milton · 1 review ·
★★★★★
This is a fake page there is no…
This is a fake page there is no possible way that a moving company especially in the north east specifically Manhattan has zero 1 star reviews and only 5 stars.
Unless these guys are giving away moves for free....
Seka moving is a scam
Reply from SEKA Moving2024-02-29
We appreciate your feedback. We assure you that our page reflects genuine experiences shared by our valued customers. However, we understand your concern and would like to address any doubts you may have. Our commitment to providing quality service is unwavering, and we take all feedback seriously. Please feel free to reach out to us directly with any specific concerns you may have, and we'll do our best to address them.
Thank you for bringing this to our attention.
Sincerely.
T
Theresa Lyn Hutchins · 1 review ·
★★★★★
Who loves moving?
Who loves moving?! SEKA movers were very responsive and helped us to stay organized with our move in Manhattan. Once the movers arrived they were very kind and took good care of our belongings in the move. They also delivered our items the same day they were picked up. It was nice not having to be without our items. Thank you SEKA team for making our move a little more cheerful.
Reply from SEKA Moving2024-02-29
Thank you for the positive feedback! We're glad we could help make your move smoother and more cheerful. If you ever need our services again, don't hesitate to reach out.
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Sara Billings Silva-Klein · 1 review ·
★★★★★
Seka moved us from a 1-bedroom in…
Seka moved us from a 1-bedroom in manhattan to a 2-bedroom in Long Island City. David & Leo were very professional, very kind, efficient, and trustworthy. Definitely the best movers (of 3 total now) I’ve worked with in NYC. Will recommend to friends & family 100%!
Reply from SEKA Moving2024-02-29
Thank you for choosing SEKA!
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Anoar Hossen · 2 reviews ·
★★★★★
Seka Moving were on time
Seka Moving were on time, made our relocation quite simple, and worked carefully! Thanks!
Reply from SEKA Moving2024-02-29
Thank you for choosing SEKA!
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Peter Cooper · 4 reviews ·
★★★★★
Very fast processing of the order and…
Very fast processing of the order and delivery to the pickup point.
Reply from SEKA Moving2024-02-29
Thank you for choosing SEKA!
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Erin O'Toole · 1 review ·
★★★★★
Great Move!
Our movers were incredibly helpful moving my furniture from out of state to a five story walk-up. They were prompt and professional and helped make the far move as easy as possible. I would recommend them to anyone looking for great movers in the NYC area.
Reply from SEKA Moving2024-02-29
Thank you for sharing your experience! We're glad our movers could assist you with your out-of-state move and make it as smooth as possible. Your recommendation means a lot to us. If you ever need moving assistance again, we're here to help!
Warm regards!
A
Anna Allison · 2 reviews ·
★★★★★
Fantastic movers
Fantastic movers! Very quick and effective!
Reply from SEKA Moving2024-02-29
Thank you for choosing SEKA!
J
James Conley · 2 reviews ·
★★★★★
I recommend
I recommend! Great manufacturer. Reasonable price, excellent quality!
Reply from SEKA Moving2024-02-29
Thank you for recommending us! We appreciate your feedback and are glad you found our services satisfactory.
Warmest regards!
S
Sydney Parker · 1 review ·
★★★★★
Seka Moving Reciew
This is my second time using Seka moving! The first was in 2020 for a long distance move and the second in 2022 for a short move! Both times they have been extremely helpful, efficient, and reasonable. Seka makes moving much easier!!
Reply from SEKA Moving2024-02-29
Thank you for your continued trust in Seka Moving! We're delighted to have been able to assist you efficiently and reasonably during both your long-distance and short moves. Making your moving experience easier is always our goal. If you need assistance again in the future, don't hesitate to reach out!
