Well informed on how unit works…
We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by support personel.
Senior Safety Medical Alerts (seniorsafety.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
We were given very good information about the Senior Safety Alert from your representative. Then when we hooked up the speaker device and performed a test on the unit, we were quickly contacted by support personel.
Customer Service people were very friendly & helpful in helping me choose the right system & how to set it up. Person in the initial test was also helpful & made sure I understood how everything works. Just one slight negative - I was sent the wrong kind of necklace but that was quickly & efficiently remedied.
Casey, who was the representative, was kind, patient, and very helpful. I had a lot of questions and he answered each one and further explained exactly how these alerts work. I had no experience with these and he made me feel confident with the choice I made.
I am obviously new to your services, and therefore can only base my experience on how things went when I called to set up my account. I was assisted by Roni, who was absolutely delightful, so very helpful and accommodating. I have already referred my 93 year old mother to you, and she set up her account today. I'm so grateful this service is available. It gives me tremendous peace of mind.
64 reviews matching