Senior Safety Medical Alerts (seniorsafety.com) has a 4.9 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 63 of them were added in the last 12 months. Last updated 2026-08-10.
We can’t thank your company enough for the peace of mind and your help for my Mother and Mother in Law in the times of need. We also have a neighbor using your service at this time. Your customer service was wonderful, the emergency staff was wonderful and we would highly recommend your company. Thank you so much.
Only got the system this week but people were very helpful setting up
Customer service is awesome and answered all of my questions. We received our unit quickly. Thanks for all the help so far.
I just purchased and it arrived on 7/9/26. So far, no concerns. I called to do a test and I called again today with additional questions. All has been resolved and everyone I spoke to from the ordering, to testing, and addressing my questions, have been Excellent! Friendly, Professional, Patient, and Informative!!
Nothing went wrong all I can say at this point we just got Senior Safety. It's was very easy to set up as Iwas told, I hope it's never needed but as the care giver of my parents it give me a sense of security. Everyone very helpful!
Hi Karen, Thank you for the positive review! It appears that you may have accidentally given us a 1 star review in this case. If you need any assistance, feel free to reach us at 1-888-473-2800. Thank you, SS
Thank you for the great service . Just having this puts are minds and heart an ease to know you are there for my sister in law when we can not .
Now I know I have help close if I need it.
Very helpful explaining how to set up and how it will work. The man I talked to was pleasant and friendly.
The call button around the neck. The main station to talk to your system and the lock box.
Thank you for the easy instructions
Customer service were very helpful and explaining how the program works. When we did the test call today the customer service representative was so kind and compassionate with my mother.
After reviewing the brochure and exploring other options, Senior Safety offered the best choice for me My entire experience was very positive and the best value for mez including communication, easy setup, and excellent staff to assist mem
Casey was excellent in explaining how everything works and what we needed to know about the alert system
Customer reps were informative and helpful. Took time to explain and process needed information
Super easy to set up and test. Device was mailed to me very quickly too.
The first time I tested it - it worked fine! All I had to do was plug it in🙂 A woman answered and took additional information from me for their records. She was professional and friendly.
64 reviews matching