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Beauty & Well-being

Sereneherbs

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100 reviews

4.5100 reviews
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About Sereneherbs

Data updated
Website
sereneherbs.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
100 reviews
Replies to negative
22% (2/9)
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About this business

-Focused on providing a modern herbal experience using ancient & organic remedies.

Written by the business, not verified by us.

Is Sereneherbs legit?

Sereneherbs (sereneherbs.com) has a 4.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 22% of negative reviews. Last updated 2026-08-12.

What people say

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ I had an outstanding experience with Serene Herbs' customer service. I was very stressed about an issue with my shipment, and their team responded with professionalism, kindness, and genuine understanding. They promptly canceled my order and processed my refund without any hassle. What impressed me the most is that they never pressured me to keep the product or made me feel trapped. They respected my decision and treated me with courtesy throughout the entire process. It's refreshing to find a company that truly values its customers and stands behind excellent service. Thank you, Serene Herbs, for making a difficult situation so easy. I highly recommend them for their honesty, integrity, and exceptional customer care.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience We’re truly grateful to hear that our customer service team was able to support you during a stressful situation and make the process smooth and hassle free. It’s wonderful to know that you felt respected, heard, and supported throughout the entire process. We always strive to provide a helpful and understanding experience for our customers, and your kind words mean a lot to our team

I'd leave 0 stars if I could

I'd leave 0 stars if I could. I never received my order (over $50) and it was ordered May 17th. Almost 2 months ago. I contacted them twice no reply. No refund. No product. Now when I go into the Shop app it says I never ordered it. But I have screenshots so hopefully I'll get my product or refund soon.

Amazing

I have been amazed at how the products deliver on their promises.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re so glad to hear that you’ve been amazed by the products and that they are meeting your expectations. It means a lot to know that you’re having such a positive experience with Serene Herbs. We truly appreciate your support and are grateful to be part of your wellness journey.

AMAAAAAZING CUSTOMER SERVICE!!!

AMAAAAAZING CUSTOMER SERVICE!!!! Every question I asked was thoroughly answered with thoughtfully and carefully crafted responses, providing insights beyond what I inquired about. I love this company and what they're doing!!! This is the type of healthcare I've long been searching for. Soooo excited about taking their bitters and can't wait to see my results!!!! Another thing I was pleasantly surprised by was my order arriving so quickly. It came 3 days after I ordered it. 😃

Reply from Sereneherbs2026-07-10

Thank you for sharing your amazing feedback! We’re truly grateful to hear that our customer service team was able to provide thoughtful, detailed, and helpful answers to all your questions. It’s wonderful to know that you felt supported and gained valuable insights throughout your experience. We’re also glad to hear your order arrived quickly and that you’re excited to begin your journey with our bitters. We truly appreciate your trust and enthusiasm, and we look forward to being part of your wellness routine.

Good product...

Hi, using products a while now cleans me out benefits are good grown to like it much doesn't run me like others &NO, cramping can't deal with that all time gives extra benefits health wise looking for so I must say keep up good work healthy journey as I plan to also fixed income can't always order & autoshipment is good I don't really like it at all thank you services.... 🙏

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re glad to hear that you’ve been using the products for a while and that they’ve become a positive part of your wellness routine. It’s wonderful to know you’re enjoying the benefits and that your experience has been more comfortable compared to other products you’ve tried. We also appreciate your feedback regarding auto-ship. We completely understand that everyone’s needs and circumstances are different, and we’re always happy to help customers find the option that works best for them.

First time trying Works expeditiously…

First time trying Works expeditiously and very effective. The taste is not delicious lol but that’s expected from real herbs . Continue to do what you guys do best serene herbs

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that you had a positive first experience and that the product has been effective for you. It’s wonderful to know you appreciate the natural ingredients and understand that the herbal taste comes with using a real, plant based formula. We truly appreciate your support and encouragement. Thank you for being part of the Serene Herbs community, and we’ll continue working hard to provide products you can trust.

Taste is surprisingly good it can…

Taste is surprisingly good it can enhance any drink if you choose or not. In addition, I feeling a little light not so heavy. I recommend.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re glad to hear that you’re enjoying the taste and that you’ve found it works well whether taken on its own or added to a drink. It’s wonderful to know you’re already feeling lighter and less weighed down.

After taking the Bitters I began to…

After taking the Bitters I began to feel lighter and a pep in my step . I look forward to taking it each day.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re glad to hear that the Bitters are helping you feel lighter and that you’re noticing a positive boost in your daily routine. It’s wonderful to know you’re looking forward to taking it each day and enjoying the experience

Overall the experience has been good

Overall the experience has been good, I don’t like the cramping but I guess that’s to be expected. I received the products on a Thursday and have been using your products consistently while monitoring my progress. The delivery service was excellent

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that your overall experience has been good and that your delivery was excellent. It’s great to know you’ve been consistent with using the products and taking the time to monitor how your body responds. We also appreciate your honest feedback regarding the cramping. Everyone’s body can respond differently when adjusting to herbal products, and we encourage listening to your body and adjusting your routine if needed for comfort.

It works!

It cleaned me out the first two days and the bloating was gone. Getting used to the intake and might increase it to twice a day. Right now I'm good with once a day.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that the product has been working well for you and that you noticed positive changes, including reduced bloating and improved comfort. It’s great that you’re taking the time to find the routine and intake level that works best for your body. Everyone responds differently, so listening to your body and adjusting as needed is always important.

Better than I expected

What has made my experience great is that I'm not running to the toilet like the advertisements showed and I'm not experiencing worms/parasites. But I do notice that my body is not as bloated or inflamed like it was before I started taking the product.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that your journey with the product has been better than expected and that you’re noticing positive changes, including feeling less bloated and more comfortable overall. We appreciate your honest feedback about your experience compared to what you expected. Everyone’s body responds differently, and we’re happy to hear you’re paying attention to the changes that matter most for your own wellness journey.

This is really cleansing the toxins…

This is really cleansing the toxins from my colon.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that you’re feeling positive changes and that the product is supporting your digestive routine. It’s wonderful to know you’re enjoying your experience with Serene Herbs

I have taken it for years especially…

I have taken it for years especially when I start to feel like I may be coming down with a cold & it knocks it right back to where it was trying to come from real fast!!

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re glad to hear that you’ve been using the product for years and that it has become a trusted part of your routine. It’s wonderful to know you continue to enjoy your experience and feel supported by the product

Because I feel it's cleaning my system…

Because I feel it's cleaning my system out, and I have needed that for Soo long

Reply from Sereneherbs2026-07-01

Thank you for sharing your experience We’re glad to hear that you feel the product is helping support your system and that it’s giving you the type of cleanse you’ve been looking for. It’s great to know you’re feeling that positive shift in your routine

I love Aria

I love Aria, she helped me, I was experiencing cramping from the product due to the medication I was taking. She reach out and explained everything that I needed to do and what’s the best step for me to do moving forward. I appreciate dedicated customer service like what Aria provided to me. She’s amazing, kind and very thoughtful. I appreciate Aria so much.

Reply from Sereneherbs2026-07-01

Thank you for sharing your experience We’re truly glad to hear that Aria was able to support you during a difficult situation and provide clear guidance on how to move forward. It’s wonderful to know her kindness, care, and detailed explanation made a positive difference for you We’ll be sure to pass along your appreciation to Aria, she’ll be very happy to hear this!

It was great because I felt supported

It was great because I felt supported. Muhammad was checking in with me through every step of the process, so I knew I had assistance if I needed it. He’s also been very pleasant throughout my ordeal. It would be great if all customer service performed this way.

Reply from Sereneherbs2026-07-01

Thank you for sharing your experience We’re really glad to hear that you felt supported throughout the process and that Muhammad was able to keep you informed and checked in at every step. It’s wonderful to know his professionalism and kindness made a positive difference during your situation.

Soursop bitters bad taste

I got my order very quickly but I have been taking this stuff for two weeks and don't see anything happening yet and this stuff TASTE awful even mixing it with orange juice doesn't help much but ill keep taking it, I got two bottles of this Soursop Bitters so ill finish the first bottle and if nothing happens I hope I can get my money back. Thank You

Reply from Sereneherbs2026-07-01

Thank you for sharing your experience. We’re glad to hear your order arrived quickly, and we appreciate you taking the time to try the product consistently for two weeks. We understand your concerns regarding the taste, it can be quite strong and natural, and some customers prefer mixing it with juice or water to make it easier to take. As for results, everyone’s body responds differently, and it can take more time for some individuals to notice changes depending on their routine, diet, and consistency of use. We appreciate your patience as you continue through the first bottle. If you have any questions or need guidance on how to get the best results, we’re always here to help and if you decide the product isn’t right for you after completing your routine, our support team will be happy to assist you with next steps.

This product worked for me giving me immediate relief!

This product worked for me giving me immediate relief! The bloating is almost gone! I realize that it contains senna which can be a problem for me if used excessively! I like the idea of this detox along with the 30 day herbal detox which I plan to start taking with the herbs!

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience! We’re glad to hear that you’ve noticed positive changes, including relief from bloating, and that the product has been a helpful addition to your wellness routine. We also appreciate you sharing your thoughts about the ingredients and your approach to using the product mindfully. Everyone’s body responds differently, so it’s always important to listen to your body and use products in a way that feels right for you. We’re excited to hear you’re planning to continue exploring the herbal detox routine, and we appreciate your trust in Serene Herbs.

Customer service and delivery service…

Customer service and delivery service was great. I just need to update my address in the system. The package went to my old address but I was still able to retrieve my package 📦 after it set there for a week. TG for living in a nice area where ppl are mostly honest.

Reply from Sereneherbs2026-07-10

Thank you for sharing your experience. We’re glad to hear that both our customer service and delivery service provided a great experience for you. It’s also wonderful to know you were able to successfully retrieve your package despite it being sent to your previous address. We appreciate you bringing the address update to our attention. Keeping your information current helps ensure future orders arrive smoothly, and we’re happy to assist with any updates needed.

They sent me a second order that I…

They sent me a second order that I didn't ask for and when I try to call them their phone number disconnects... I want this company to tell me how to return the package when I get it so I can get refunded. i think they are frauds..... financially speaking.... they send unauthorized orders and when one tries to reach them, phone cuts off, they dont answer emails....... i want money back!