Serverpartdeals (serverpartdeals.com) has a 4.8 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has not yet replied to negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
My experience was great due to their customer service. My initial order, a hard drive, had an I/O error and they arranged for a return label and had a new hard drive shipped out so quickly that I was impressed. The new hard drive worked beautifully.
Super fast shipping, well packed, drive hours were even less than estimated number of hours. Ran a preclear on all 3 18TB drives and had no errors.
Much more reliable decertified/refurbished drives compared to Amzon
Very positive experience. I was initially quite nervous of the company and buying used drives. I bought four and unfortunately two were indeed faulty. I was dreading this as I thought I had been scammed after the reading of horror stories of other companies making returns impossible or going silent but this was truly easy, they were responding same day to email, communicative, everyone was perfectly helpful and very understanding and offered an exchange, change to a different model, or a refund I know it seems strange to write a review with something like this but it’s a genuinely positive experience and these were used drives, things happen. My only complaint was having to pay for return shipping where other companies offer it for free. Will happily buy from them again.
As always, serverpartdeals delivers. Exactly what was ordered quickly and well packaged. A professional and well run organization.
Your website made it very easy to find what I needed. The shipping was prompt, and it arrived in good shape. If I did have a criticism, it would be that I had too many choices, which made it difficult to decide. After spending a lot of time reviewing and comparing, I chose your products and am very satisfied with my choice.
Have purchased a lot of hard drives from them. I'm very happy with their products.
I have ordered 20 something drives over 15 or 16 orders. Shipping has always been on time, packaged extremely well, with no packaging faults. Only one drive arrived unsatisfactory and Server Part Deals not only took care of me fully but handled everything very fast. All of the other drives arrived exactly as advertised and have all cleanly passed full read and writes across the entire drive. The only thing I would like to see different is a record of the length of warranty included on a purchase, as the listing goes away and if you did not record it before that, it seems it cannot be found anywhere. Other than that, I couldn't ask for a better experience and they have definitely earned my loyalty.
I recently purchased a 24TB enterprise HDD from ServerPartDeals, and the entire experience exceeded expectations. The drive arrived a full day earlier than estimated, and I received frequent, real-time tracking updates throughout the shipping process, which gave great peace of mind—especially for an international order. What really stood out was the level of transparency and technical detail on their website. The product listings include comprehensive and reliable specifications, which is essential when purchasing enterprise hardware. A major deciding factor for me was the option to include duties and customs upfront with shipping. This made the process completely hassle-free—no surprises, no delays, and no additional paperwork. This alone sets them apart from many other sellers. They also included a Molex-to-SATA power adapter, which conveniently resolves the well-known Pin 3 (Power Disable) issue for enterprise drives in consumer systems. This level of attention to detail and understanding of real-world user needs is impressive. Overall, the entire process—from ordering to delivery—was smooth, transparent, and clearly designed with the customer in mind. I would not hesitate to purchase from ServerPartDeals again.
Easy to buy. True to what the description. Great value. Very fast to ship after payment. The hard drives I bought had zero hours on them which matched the description.
Quick shipping, very well packaged! It had to be formatted before I could use it but works like new without having to pay the price of a brand new one. I'm excited to have it added to my new server and I'll be back to buy another when I need to expand in the future.
Absolutely incredible. I want to point out that I initially received a defective product. The replacement was handled without any difficulty, and customer service is always quick and efficient in answering any questions. This is my first time ordering, and I will certainly continue to do so in the future. I should also mention that I am not in the United States, so I am even more impressed by their responsiveness and friendliness.
I've purchased several hard drives through serverpartsdeals.com and have had great experiences. Good pricing, prompt shipping, and great service. I had to make a claim on one of the drives, and they sent replacement immediately.
Drive arrived incredibly well packaged, and is as advertised. Prompt service, good business. Thanks.
I am giving this a 4-star rating because while the customer support was truly exceptional, the lack of clear upfront disclosure on import fees for international buyers creates unnecessary difficulty. I had to initiate an RMA for three defective SSDs. As an international customer, my biggest concern was avoiding being double-taxed on customs duties and VAT for the replacement shipment. The support team handled this flawlessly. They confirmed they would manage the customs declaration for the warranty return, provided a prepaid shipping label for the return, and were proactive in chasing the package when it was delayed in transit with FedEx. When the exact replacement drive was out of stock, I opted for a full refund. The dedication of the support team to resolve a complex, international warranty and customs issue was outstanding. The only reason it is not a 5-star review is the initial purchasing experience, where better transparency regarding international import costs is needed.
I have bought 2x 24TB hard drive, for a total of more than 1200 USD. Both of them were faulty, didn't even turn on and were unreadable by both NAS and PC. This scammy company asked ME to pay the shipping (100$, intl shipping) and also the dared to ask me to pay 30$ more. For what? I will never buy from them again and I am worried that I won't get my money back.
62 reviews matching