Shapellx (shapellx.com) has a 3.8 out of 5 rating on OK.one, based on 205 user reviews collected here. It is listed under Sports and its reputation is mixed. 67% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Hi Eboni, 🌸 Thank you for your feedback! 💖 We're happy to hear you love our product. We truly appreciate your support and hope you continue to enjoy your Shapellx experience. 😊✨ We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
It was terrible getting into the shape wear! When I finally got in it, there isn't enough compression on the middle section. The shape wear looks horrible under a dress. The cups don't fit on my breasts, and the lines on my stomach show through the dress. I look better in the dress without the shape wear on!
Hi Christel, We’re sorry to hear that the shapewear did not meet your expectations. We understand your concerns regarding the fit, compression, and overall appearance, and we appreciate you sharing this feedback. We’ll share your comments with our team as we continue improving our products. Please contact us at [email protected] so we can assist you further and resolve this matter.
I ordered a large size but it was a little bit too tight after one email SHAPELLX was able to send me a XLARGE size hassle free I love the material and great fit... Thank you customer service @ SHAPELLX
Hi Vee, 🌸 Thank you for sharing your experience! 💖 We're so glad our customer service team was able to assist with your exchange and that you’re happy with the XL fit, material, and quality. Your satisfaction means a lot to us! 😊✨ We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
The bras fit like a sports bras. The advertisement is deceiving. The latches in the front are uncomfortable. I love the tights though.
Hi Dr. C, We’re sorry to hear that the bras did not meet your expectations. We understand your concerns regarding the fit, design, and comfort, and we appreciate your honest feedback. We’re glad to hear you love the tights, and we’ll share your comments with our team as we continue improving our products. Please contact us at [email protected] so we can assist you further and resolve this matter.
I love everything about this company. Great products as well as great customer service. Everything I have ordered has helped to make me feel more beautiful.
Hi LaShandra, Thank you for your wonderful feedback! 💖 We're delighted to hear that you love our products and customer service. Knowing our shapewear helps you feel more beautiful truly means the world to us. ✨😊 We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
I have gotten two items and so far, I have no complaints. They both fit well and shape and contour just as pictured.
Hi Michelle, Thank you for your wonderful feedback! 💖 We're so happy to hear that both items fit well and provide the shaping and contouring you expected. Your satisfaction means so much to us! ✨😊 We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
Hi Lucy, We're sorry to hear that the item was uncomfortable and did not meet your expectations. Your feedback is important to us, and we'd like the opportunity to make things right. Please contact us at [email protected] so we can assist you further and resolve this matter.
Always great fit great quality andgreat customer service!
Hi Margaret, Thank you for your amazing feedback! 💖 We're delighted to hear that you consistently enjoy the great fit, quality, and customer service. Your support means so much to us! ✨😊 We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
I'm still waiting for my refund. Have not received it yet.
Hi Lakeicha, We apologize for the delay and understand your concern regarding your refund. We’d like to look into this and help resolve the issue as quickly as possible. Please contact us at [email protected] so we can assist you further and resolve this matter.
SWIM SUIT RUNS SMALL BUT OVERALL WELL MADE WITH GOOD MATERIAL. ALSO THERE ARE ALOT OF COLORS TO CHOOSE FROM.
Hi Michelle, Thank you for your feedback! We're glad to hear you appreciate the quality, material, and variety of colors. We’re sorry the swimsuit fit was smaller than expected, and we appreciate your sizing feedback as we continue improving our products. Please contact us at [email protected] so we can assist you further and resolve this matter.
The customer service is excellent! Shouout to Emily! My package got stolen but she did not hesitate to resend them! I was able to get hands on my package this time! I can't wait to use this on my birthday Vacation! Thank you so much♥️♥️
Hi Aisah, Thank you so much for your wonderful feedback! 💖 We're thrilled to hear that Emily provided excellent support and was able to help by arranging a replacement for your package. We'll be sure to share your kind words with her—they'll mean so much! 😊 We hope you love your items and have an amazing birthday vacation! 🎉✨ We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
It would be nice to receive something that wasn't worn.
Hi Francheska, We're truly sorry to hear about your experience. This is not the quality standard we strive to provide, and we understand your concern. Please contact us at [email protected] so we can assist you further and resolve this matter.
Padding is smashed and wrinkled and won't stay in correct position. Folds in half when putting the suit on. Not enough coverage on the buttocks. But overall I really like the suit.
Hi Liz, Thank you for sharing your feedback. We're glad to hear you like the swimsuit overall, but we're sorry to learn about the issues with the padding and coverage. Your comments are valuable and will be shared with our team as we continue to improve our products. Please contact us at [email protected] so we can assist you further and resolve this matter.
Order was ok. Didn’t quit give the right fit like I thought.
Hi Trice, We're sorry to hear that the fit wasn't quite what you expected. We understand how important the right fit is and would be happy to help you find a better option. Please contact us at [email protected] so we can assist you further and resolve this matter.
I have called and called and emailed and emailed multiple times to get a return label. I have included all my information and my purchase order number. The phone is answered by a recording that says no one is available. This has been going on day after day after day for probably a week. I still need the return label and instructions. I will never buy from your company again.
Hi Debra, We're truly sorry to hear about your experience and understand how frustrating this must have been. This is not the level of service we strive to provide, and we sincerely apologize for the delay in receiving your return label and assistance. Please contact us at [email protected] so we can assist you further and resolve this matter.
Products came in a timely manner and looked just like they do online. However, they do run pretty tight. I understand that shapellx like is supposed to hold you in but for my size, I was barely able to get it up and over my stomach. Had to return one of the bathing suits because of the tightness.
Hi Kelly, Thank you for sharing your feedback. We're glad to hear your order arrived on time and matched the online description. We're sorry to hear that the fit was tighter than expected. We understand how important comfort and the right fit are, and we appreciate your feedback as we continue to improve. Please contact us at [email protected] so we can assist you further and resolve this matter.
I purchased two items. One I am keeping so all is good with that item. I’m trying to return the other which appears to much more difficult. Based on this I would likely not purchase anything again to avoid the hassle of a difficult return policy.
Hi Cheryl, We're sorry to hear about your experience with the return process. We understand how important a smooth and convenient return experience is, and we apologize for any frustration this has caused. Please contact us at [email protected] so we can assist you further and resolve this matter.
I absolutely love this bra! It lifts more than any other bra I’ve tried and is fairly comfortable too.
Hi Hannah, Thank you for your wonderful feedback! 💖 We're thrilled to hear that you love your bra and that it provides the lift and comfort you were looking for. Your support means so much to us! ✨😊 We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
I had a really bad experience i never received the item but you took my money i tried to research it but it's really hard 4 a 70 year old lady i needed it 4 my son wedding it would have been nice if you could replace it I've bought other items had no problem i c other things I want 2 buy but I don't think I will receive it
Hi Denise, We're truly sorry to hear about your experience and understand how disappointing it must have been, especially with your son's wedding coming up. We appreciate your continued support and apologize that your order did not arrive as expected. Please contact us at [email protected] so we can assist you further and resolve this matter.
I love their products. Delivery is always easy. Even though I had to return something, the return/exchange process was great. I’m looking forward to getting the replacement item. 🤩🤩🤩
Hi Wendy, Thank you for your wonderful feedback! 💖 We're so happy to hear that you love our products and had a smooth delivery and return/exchange experience. We hope you enjoy your replacement item and appreciate your continued support! 🤩✨ We're just a message away here: https://www.facebook.com/Shapellxofficial if you need further help. Thanks! 💕
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