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Money & Insurance

Share Tool

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56 reviews

4.056 reviews
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About Share Tool

Data updated
Website
sharetool.net
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
86% (12/14)
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About this business

Share Tool is a website share SAAS tools for digital marketing. With us, you will own great tools with discounts up to 95%.

Written by the business, not verified by us.

Is Share Tool legit?

Share Tool (sharetool.net) has a 4.0 out of 5 rating on OK.one, based on 56 user reviews collected here. It is listed under Money & Insurance and its reputation is good. Opinions are polarized: 75% rate it 4 stars or higher while 25% give 1 star; The business has replied to 86% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Impossible to use the tool for more…

Impossible to use the tool for more than 10 minutes at once. I've used them before and it was fine-ish, but their server keeps crashing when you try to use the tool you bought. It's horrendous. Support hasn't answered a single message I sent them in 2-3 weeks, just look at how defensive they get replying to one star reviews and it all makes sense at the end of the day. Would be better off throwing money out the window than buying any of their "tools".

The most disgusting customer support in the world!!!

The most disgusting customer support in the world!!! No doubt they’re just ignoring you — both on social media and via email. At best, they’ll greet you and assure you that it’s supposedly (but that’s a lie!) outside of working hours in Singapore (even though it’s only midday Tuesday!). Meanwhile, they keep updating posts on their wall. And continue pretending you don’t exist. Your 3.3-star rating speaks for itself! Good luck to all their customers! UPD: Why are you lying about the lunch break?! I've written to you several times with breaks over the course of a day and a half! That must have been the longest lunch break in history! 2UPD: Now they've completely blocked me! And this is supposed to be support? Never give up – keep embarrassing yourselves to the end! Lie and block! 👏 3UPD: I have the right to leave any reviews I want. I leave a lot of reviews in both the Play Store and the Microsoft Store, and in the Chrome (extensions) Web Store. I also always reach out to support if I find any bugs, sending them videos as proof. Incognition even offered me a free subscription (which I didn't use because I didn't need it) as a thank you for helping fix bugs. I leave negative reviews here only when support acts like yours – rude, ignoring, and blocking people. In such cases, Trustpilot is my only way to speak up – I want others to know who they're dealing with and that they won't have a chance to be heard! Your 3.3-star rating speaks for itself! Goodbye! YOU SHOULD HAVE RESPONDED WHEN I WROTE TO YOU, INSTEAD OF LYING HERE ABOUT "LUNCH BREAKS" THAT LAST ONE AND A HALF TO TWO DAYS AND BLOCKING USERS!

Reply from Share Tool2025-05-07

You contacted us at noon and you didn't get a response, you think it's a scam? Then you ever think that time is our lunch break? The posts on the wall are posts that we have scheduled in advance, if you use social you must know this feature right? Finally, what is your order number? How can we scam customers when PAYPAL IS OUR MAIN PAYMENT METHOD. 📌 BIG UPDATE: We must point out that our records indicate you are not currently, nor have you ever been, a customer of Share Tool. It's important for the integrity of feedback on platforms like Trustpilot that reviews come from actual customer experiences. Without a genuine interaction with our services, your 1-star rating and the offensive language used in your review are not representative of our customer service or the quality of our offerings. Furthermore, your history of leaving exclusively 1-star reviews across various businesses raises serious concerns about the objectivity and validity of your feedback. While you have the right to choose your service providers, we also firmly uphold our right to refuse service to individuals who engage in disrespectful, abusive, and inappropriate behavior, as outlined in our terms and conditions. We are committed to fostering a respectful environment for our genuine customers and will not tolerate the misuse of review platforms for spreading negativity and unwarranted criticism. We encourage you to consider the purpose and impact of your contributions to online review platforms. For legitimate customers with genuine concerns, we are always ready to listen and find resolutions.

SCAM

SCAM, avoid at all costs. Lucky for me, I used PayPal and I'm getting my money back. I bought a Quillbot subscription, or so I thought, but the money ended up going to some guy named HoangTon Chay.

Reply from Share Tool2025-01-09

Are you misunderstanding something here? You bought our Quillbot account, you got access to Quillbot and it works fine, proof: https://prnt.sc/Yn-33zH0UDiN. However, you rated 1 star and said we are a scam because the Paypal name is HoangTon Chay? What does this mean? What did we scam you about? Paypal always has a consumer protection policy, so if we are a scam, will we let you pay via Paypal? I am really confused about this review of yours.

They stole my product and resell it…

They stole my product and resell it without my approval. They're a scam company. WATCH OUT!!!

Reply from Share Tool2024-09-30

We value feedback and strive to operate with integrity. We do not know who you are and have no record of reselling your product. Please contact us directly at [email protected] so we can investigate and resolve this issue.

It is a scam

It is a scam! I purchased a shared Grammarly. It directs to another site called henull2, and forces to download a particular application, which ask to open firewall permissions.

Reply from Share Tool2024-09-08

Hi, Your review is completely untrue. You are buying a shared account, and all the information we have clearly disclosed in the "Please Read Before Purchase" section on the product page. If you suspect it has a virus, you can use a virtual machine to check. Thanks!

is a gotcha

I made the payment for a Kittl Pro account through Cryptocurrency and they never gave me the account. I also contacted support via email and they did not give me a solution. I feel cheated. Please contact me to resolve this. I have the screenshots with the payment made. The transaction ID is: c80b45f2-75b8-4fa4-94c2-646cd5e33210

Reply from Share Tool2024-07-26

Sorry for the delay. Since you contacted us during our off-hours, our response time was delayed. Now that your issue has been resolved, could you please give us some feedback?

Really bad experience

Really bad experience. i purchased envato yearly from them.. they mentioned the token will be generated manually but i have been chasing them from 1 week and no token is generated.. they will reply in 8-10hrs always.. and nothing

Reply from Share Tool2024-07-03

Really sorry for this bad experience. As we explained to you in Messenger, the Token Generation feature of the Envato Elements system is broken, we also sent you a screenshot: https://i.imgur.com/qiF6s6P.png This is a force majeure situation, there is nothing we can do other than wait for Envato Element to fix the problem.

Quick delivery & insanely good customer…

Quick delivery & insanely good customer support. Bought total of three products. Two were immediately delivered and work perfectly. I needed help with the third product and John from customer support did an awesome job installing it. Even when my website crashed due to an unknown error, he kept working with me until it worked. I couldn't recommend this site enough! Don't hesitate to work with them. Since day 1 they work to make me a lifetime customer! I would give them stars if I could!

BIG SUPPORT ISSUE!!!

I signed up for Envato Elements on Saturday and was informed that I would receive an email from them for login details. However, I have yet to receive any email or response from their team. I'm planning to reach out to them on Monday for assistance. Despite also messaging them on Messenger and Instagram, I only received a bot reply. It seems like there might be some issues with their support, so I wanted to inform others to be prepared for potential support delays. Update: Got my login details!

Reply from Share Tool2024-05-14

Sorry for late in the weekend. In Contact Page - Working Time section (https://sharetool.net/contact-us/), we have clarified working hours. Weekends are time for family and relatives, so we are not online to support like on working days. We hope for your understanding.

Slow Response but Good Products

I purchased a Group Buy product and contacted them via email and Discord. Both platforms their initial response was to send my login details which I did. Subsequently, I haven't heard from them since. I contacted them on Discord yesterday but they replied about 12 hours later. I then provided them my details about 3 hours later and now it's been 9 hours and haven't heard from them. Likewise, on email, they replied asking for my details, been about 4 hours and no response. I purchased the product over 24 hours ago and they have advertised delivery within 24 hours. I will amend the review once I have received my product but this lack of response is not what I was expecting. Update: Changed from 2 to 4 stars, they got back to me and delivered.

Reply from Share Tool2024-05-04

Sorry for the delay, we were affected by the holiday season so we were not online to help you immediately.

5 stars!

I made a mistake with my email when purchasing the service and left a negative review. Staff was very helpful in helping me identify the problem and resolve it. Site is legit and customer service is excellent. Look forward to using this site again.

Reply from Share Tool2023-12-23

Did you really buy from us? What is your purchasing email address?

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