Amazing customer service
Amazing customer service, easy to set up shipping, very clear directions, drop off was a breeze, and communication during transport was top notch. Couldn't have asked for an easier shipping experience.
About Ship Camps
Data updated- Website
- shipcamps.com
- Category
- Business Services
- Location
- United States · West Palm Beach
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 100% (5/5)
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Is Ship Camps legit?
Ship Camps (shipcamps.com) has a 4.5 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 100% of negative reviews; 61 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Shipcamps is easy and did everything to rectify damages caused by the carrier
Shipcamps made the process incredibly easy. Unfortunately FedEx scratched my front porch by dragging the trunks across it rather than lifting them and upon arrival at camp I was notified that my son’s trunk was damaged and would not be able to be shipped home without a box. Since we opted not to replace the trunk for my son (it will be his last year at camp) Shipcamps refunded me the shipping amount. I appreciate that they make shipping these large items super easy and would not hesitate to use them again. I would definitely leave the trunks on our driveway rather than the porch in the future.
Reply from Ship Camps2026-06-04
JS, Good morning, and thank you for reviewing your recent Ship Camps outbound shipment experience. We are pleased to see both of your camp bags were delivered ahead of schedule. However, we are sorry to hear about the issues you experienced during the pickup and delivery process. This is the first time these concerns have been brought to our attention, and we appreciate you taking the time to share your feedback. A member of our Resolutions Team will be reaching out to you directly to learn more about your experience and discuss how we can make things right. Thank you in advance for your time. We appreciate your feedback and look forward to speaking with you soon.
Ease of pick up and quickness of…
Ease of pick up and quickness of delivery. Cassidy is the best !
Ship Camps makes the hassle of getting…
Ship Camps makes the hassle of getting your kids stuff to camp super easy. I gave 4 stars bc fedex literally dragged my child’s luggage filled with everything she needed for 7 weeks, down my walkway and driveway to his truck. They (fedex) need to do better on their end.
Great service
Great service. Next day delivery!
Easy to deal with and provides you up…
Easy to deal with and provides you up to date information about delivery .
Super fast & friendly
Super fast, friendly and helpful service via email and phone. I’ll use this service every year from now on!
Why would two bags being shippe from…
Why would two bags being shipped from same location being sent to another location not be received on same day?
Reply from Ship Camps2025-08-26
Hello LG, Thank you for your review. We're sorry to hear there was some confusion about your delivery. Our delivery dates are "delivery-by", meaning there is a potential for shipments to arrive ahead of the final commit date. Camp bags tend to be on the larger side and may be separated in transit due to space availability on vehicle while still all arriving by the commit date. If you have any additional questions, please give us a call at (855) 540-2267 or email our team at [email protected]. Thank you!
Very Good we are super happy
Our strap on the bag was completely…
Our strap on the bag was completely ripped off
Reply from Ship Camps2025-08-26
Hello Marcy, Thank you for your review. We're sorry to hear there was damage to your bag's strap. Our records did not show that you reached out to our team directly on this, so a member of our claims team has contacted you to gather more information and provide assistance. We look forward to speaking with you to make this right. If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at [email protected]. Thank you!
While I appreciate the service…
While I appreciate the service, I find the pricing to be way too high. My bags were picked up and delivered safely and on time, but the cost is just not reasonable.
Reply from Ship Camps2025-09-12
Hello Jennifer, Thank you for your review. We're sorry to hear you were disappointed with the cost of our service. Our rates are 5-60% less than going directly with the carrier and provide a complimentary $1000 insurance value with additional coverage available for purchase, as well as our on-time guarantee, ensuring your camper's belongings make it to camp when they are needed. If you would like to hear more about the benefits of using Ship Camps, please do not hesitate to reach us by phone at (855) 540-2267 or email us at [email protected]. Thank you!
Easy and dependable shipping…
Easy and dependable shipping experience. Thanks!
Timely
Timely, efficient
Luggage was destroyed
For the second year in a row one of four pieces of luggage that was shipped was so badly damaged that it will have to be replaced.
Reply from Ship Camps2025-08-26
Hello JustAnswer, Thank you for your review. We're sorry there was damage to one of your luggage pieces. Our team was in contact with you regarding the damage but has not yet received your claim form. A member of our claims department reached out to follow up to see if you had any questions though we have not yet heard back. Please know we are here to support you and look forward to resolving this matter. If you have any questions or would like to discuss your experience further, please call us at (855) 540-2267 or email us at [email protected]. Thank you!
This is our second year using Ship…
This is our second year using Ship Camps- what an awesome service! Our kid takes a giant hard trunk/foot locker and an equally giant soft duffle/trunk for 7 week camp / needless to say, it’s a LOT of stuff-it is so nice to have the gear picked up from our porch (instead of lugging them to a fed-ex or ups). AND the cost is less! What a value! We will continue to use Ship Camps as long as we have a kid in camp!
Seamless experience
Seamless experience. And bags came back home several days earlier than expected. Thank you!
Great customer service.
Amazing customer service !!
Easy and competitive pricing!
Shipping was easy and very competitively priced! The camp trunk and large bag arrived much faster than the estimated arrival time. Will definitely use again!
The trunk was completely damaged when…
The trunk was completely damaged when it arrived at her camp from our home. Hinges were off. Had to be taped together to send back home.
Reply from Ship Camps2025-08-20
Hello Karen, Thank you for your review. We're sorry to hear that your trunk sustained damage during transit. As we do not see that you've contacted our team directly on this matter, a member of our claims team will be in touch to provide assistance. We look forward to addressing this and making things right. If you have any questions, please do not hesitate to reach us by phone at (855) 540-2267 or via email at [email protected]. Thank you!