See less service especially considering…
See less service especially considering fromSass-fee to Ketchum Idaho I am very impressed
About Ship Skis
Data updated- Website
- shipskis.com
- Category
- Travel & Vacation
- Location
- United States · West Palm Beach
- Status
- Unclaimed
- Last 12 months
- 103 reviews
- Replies to negative
- 100% (3/3)
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Is Ship Skis legit?
Ship Skis (shipskis.com) has a 4.8 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
So reliable and easy to use
So reliable and easy to use - from the packaging to the pick up, it was perfect. My ski bags even arrived early!
Skis were collected in Norway and…
Skis were collected in Norway and arrived in Connecticut just when they said they would! We could not be more pleased with this service.
Shipskis for bicycle bags
Shipskis is our go-to for shipping bicycle bags across the continental U.S. Very reasonable prices and delivery in only a few days (quicker than quoted). And, they deliver to our house! We have only shipped empty bike bags so far -- a hard case and a rolled soft case -- so we don't know about weight limits or added costs for overweight items. The first time we called, we incorrectly called shipsticks and the lady we spoke with told us they don't ship bike bags. The end. Fortunately we called back an hour or so later and talked with someone (Josh?, Jason?) who explained that bike bags are handled through shipskis and he helped us. He was great! So, you may need to ask about shipsticks/shipskis/shipcamp to find the correct "ship" for your item, but definitely check them out if you have something large or unwieldy to ship. Highly recommend calling them for info if you have a larger item you don't want to deal with at an airport or train station.
Beware of this service -- owned by Shipsticks
Anyone who is thinking of using this service should check Google and Yelp -- they are owned by Shipsticks and there are MANY negative reviews. Please check the endless litany of excuses below. This is the typical of the SHIPSTICKS experience - there are many negative reviews. This company is an APP not a service. They don’t actually do anything but blame others when things go south - and they often do. When they lose your stuff they want you to spend even more time than the hours you spend tracking their bags to send them additional receipts… Today marks three weeks since Shipsticks picked up my bags. AFTER THREE WEEKS, I STILL HAVE NOT RECEIVED ONE OF MY BAGS. The only reason they get one star is that I cannot give zero. I have shipped with them three times now - and they have been late all three times. Never again. This most recent shipment is literally unbelievable. I shipped four bags with them - a golf bag and three suitcases. One bag arrived on time. Two bags arrived 3 days late. One bag has still not arrived nine days later! Every day for the last six days they have told me it was coming - every day brings a different excuse. Every time this company gets a bad review on any channel (there are a lot) this company responds with more excuses instead of fixing their problems. This company cannot be trusted - their execution is absolutely horrible. Their resolution specialists are unable to resolve anything. Their management needs to take a hard look at their product because it doesn’t work. They will lose your stuff and destroy your vacation. You will spend endless hours with them on text, e-mail and the phone trying to get your property - and for nothing. Don’t take the chance.
Reply from Ship Skis2026-06-17
Mr. Loehr, Thank you for taking the time to share your Ship Sticks feedback. We apologize for the issues you experienced with your recent shipment. We understand the impact this had on your trip and recognize that the experience did not meet the standards we strive to provide. Unfortunately, your shipping label became detached while the bag was in transit, which resulted in the shipment being routed to the carrier's Lost and Found department. During our efforts to resolve the issue, we were able to locate the shipment. However, the tracking information subsequently provided to us was inaccurate, which caused additional delays. While we are pleased your bag was ultimately returned to you on June 12th, we recognize that the resolution took longer than either of us would have liked. When a label becomes detached from a shipment, locating and recovering the bag requires a search across the carrier network, including Lost and Found facilities and the various locations the shipment traveled through and was scheduled to travel through. While this helps explain the process, we understand it does not change the inconvenience the delay caused. Throughout the process, our team remained in communication with you and provided updates as information became available to us. Per our on-time delivery commitment, we issued a full refund for the three shipments that did not arrive as scheduled. We also extended our Shipment Protection Reimbursement Plan, which provides up to $200 per delayed bag for qualifying purchases made while waiting for delivery, representing up to an additional $600 in reimbursement for this matter. An email was sent to you outlining the eligible expenses and explaining that itemized receipts must be submitted in order for us to review, approve, and process the additional reimbursement offer. As of today, we have not received any receipts for these qualifying expenses. Understanding this is not a typical Ship Sticks experience, we attempted to contact you directly to further discuss this matter. We were unable to connect by phone, and have sent a follow up email accordingly. We look forward to your reply, speaking with you, and thank you in advance for your time.
Super easy to book
Super easy to book, good communication and notifications of progress. Picked up skis on time and delivered earlier than expected.
Fast and safe
Fast and safe. That is what Iexpected and they delivered!
It was surprisingly easy
We had a complicated trip that Long time in the coming
We had a complicated trip that we started planning a year ahead of time. The guys at ship skis were super helpful answering all my questions over multiple months by email and phone. And then the day of shipping went perfect. Thanks guys.
The service was excellent and very…
The service was excellent and very prompt.
From the first phone call down to…
From the first phone call down to timing of delivery everything was on point not complicated and straightforward thanks to Sophia she was extremely helpful and made it easy will definitely use the service again
Quick and easy delivery!
Fantastic service. Really helpful and fast for getting my luggage and skis around form USA to AUS
Been using service for over ten years
Been using service for over ten years. Never a problem. Keep up the great work
Excellent & Accurate
Super quick and easy to arrange the shipment of my snowboard from Colorado to Alaska. From logging into the site for the first time to pricing and then printing the label, the process was seamless and so well-run. The pricing was accurate, which has been a serious issue with most shipments recently, very easy to track, etc. I could not be happier, recommend and will use this service again in the future.
Excellent Company and Service
Absolutely stellar experience. They are professional, courteous and efficient. Walked me through each step, answered all my questions. Got my gear to its destination with zero hassle. Highly recommend this service and will use it again and again.
Quick communication with customer…
Quick communication with customer service, excellent price.
From the very beginning I received very…
From the very beginning I received very prompt and great customer service. There was an issue with the sending address which they called me and solved the issue promptly and efficiently. The price was great to send from Austria to Australia. My biggest and only complaint, is when we purchased the snowboard/ski bag luggage of 23kg (50lbs), i was not aware this was ONLY for snowboard gear, which does not include jackets or ski pants. This was a problem as I travelled here with all this in the bag and had my weights exact to what I needed, which now required me to purchase additional luggage. The ski/snowboard bag is very limited to ski/snowboard gear, and you cannot do a customised customs list, they have a pre-set customs list so you cant add anything else. This was my biggest disappointment and wish I had known it earlier or it was very clearly stated before confirmation of the booking. Customer service did help explain the situation and provide solutions, but still came at an extra price i was not expecting. The sending process was easy, and was received quite quickly to Australia. I would recommend if you are only sending a set of ski/snowboard gear which includes boots, helmets, goggles, set of skis or snowboard, poles, and bindings (2 sets of each item permitted). I cant recommend if you absolutely require to send more than that, or if so there will be an expense for sending an additional box.
Great
Great, fast and affordable service. Better than travelling w skis
They are awesome
They are awesome! Communicate all they way. Notify us when they pick up and deliver and take a picture of our bags. They ship you the prepaid labels. Always use them. Thank you ship skis!
Delivered earlier than scheduled both…
Delivered earlier than scheduled both ways. Very satisfied.