Great customer service
Great customer service. Super quick and great price.
About shopaustin.org
Data updated- Website
- shopaustin.org
- Category
- Construction & Manufacturing
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 100% (3/3)
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Is shopaustin.org legit?
shopaustin.org (shopaustin.org) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Excellent Seller.
Excellent service.
definitely recommend!
Speed of delivery
Great place to shop. Prices are good and I’m glad my money goes to an organization rather someone’s pocket.
Quick turn around
Quick turn around. Live person communication and monitoring of our order by their team. Product delivered with in days & delivery cost included. Best placed we have online ordered from in a long long time.
It was exactly what I needed
It was exactly what I needed, you had enough inventory to fill my order, the price was very competitive, and it shipped quickly. I'd buy here again!
Frequent Buyer Now!
[Well packed, taped, fast shipping & costs very, very reasonable! I will definitely check here to make household purchases before looking anywhere else.] I stumbled on ShopAustin.org when searching for a specific laundry detergent. Voila! It was a pleasant surprise to see all purchases from this vendor supports Austin Lighthouse (for the blind). We're in New Orleans and appreciate the benefit our purchases make for this worthy cause.
Great product
Great product! I am still in awe of how fast the delivery was! Super impressed!!
Half the order came in damaged.
Reply from shopaustin.org2025-07-07
We are sorry to hear that your order arrived damaged. Unfortunately, product does get damaged in transit from time to time. We offer free pick up and replacement of any item that is received in damaged condition. We guarantee purchases and will do whatever we can to ensure you receive product that meets your expectations.
Easy order and very fast shipping
Easy order and very fast shipping plus fair price
Good price
Good price. Timely delivery. And it feels good to order from a non profit
Great never fails good prices good…
Great never fails good prices good service
fast service free shipping
Great price great product
I'm very happy with order and shipping
Great
I am Happy with the item.
Great product!!
Great product. Fast delivery!
fake ad paid failed no item in stock.
Reply from shopaustin.org2025-05-21
We are sorry you did not have a positive experience shopping in our store. We appreciate all feedback so that we can make improvements for other shoppers. If you can send us the item and you were shopping for, we would like the opportunity to take a look at the item and try to fix the issue you were having on our site. Please contact us at [email protected].
Excellent customer service...
Excellent!
good
thank you..
Item has not been delivered
Reply from shopaustin.org2025-04-21
Thank you for providing your feedback. We apologize your item was not delivered. Tracking indicates that the items have been lost or damaged by the carrier. We have issued a reshipment that will be shipping today. We apologize for the delay and any inconvenience this has caused.