About shopaustin.org
Data updated- Website
- shopaustin.org
- Category
- Construction & Manufacturing
- Location
- United States · Austin
- Status
- Unclaimed
- Last 12 months
- 41 reviews
- Replies to negative
- 100% (3/3)
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Is shopaustin.org legit?
shopaustin.org (shopaustin.org) has a 4.7 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 41 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Very happy
Was pleasantly surprised at how quickly my product came; Made the $55 shipping cost well worth it, however i never did get any kind of tracking info until UPS let me know if had a delivery coming. Was easy enough to assemble. Did most of it by myself, had a little help from the husband at the end.
Super fast delivery.
Fast delivery on chair mat.
Fast delivery on chair mat. Almost went to store for pick up but a delivery truck from out of town brought it. Did not get notice on that delivery.
Your box was all ripped apart
Your box was all ripped apart. The binders look okay.
Reply from shopaustin.org2026-07-13
Thank you for taking the time to write your review and inform us of the condition of the packaging upon delivery. We appreciate the feedback and will notify the warehouse and logistics teams. We are happy to hear the product contained in the packages were undamaged. If there are any issues with any of the items in the shipment, please reach out and we will be happy to help get that corrected for you. We appreciate your business and support.
Got a great deal on an office desk
Got a great deal on an office desk. Ordered it Monday delivered on Wednesday. Easy transaction and save hundreds on a new desk!!
My package was delivered within the…
My package was delivered within the given window and placed in a safe position on my deck.
Great price
Great price, timely shipping, good communication
The items arrived very quickly and in an excellent condition.
The items arrived very quickly. Most importantly, they are received in a professionally-packaged form and in perfect condition. The item was as described without any compromise. Thank you, and I plan to buy more from them rather than any other outlet.
Great communication
Great communication. Item was originally marked as unavailable, but after confirming some internal issues. Item shipped and arrived quickly.
Happy with the glass chair mat product
I have received today (3/26/26) the glass office chair mat that I ordered 8 days ago. So, the delivery time was indeed within the norm for a non-rush delivery. However, the order status communications experience after I made the purchase could be improved a great deal. After receiving a confirmation of my order being received within a matter of hours of placing the order, I didn't receive any further email or text communication about status of the order shipping or when it would be delivered until I called Customer Service to find out 5 days after placing the order. I was then told it was to be delivered on that very day I called (3/24). So, I had no advance notice to ensure I could be home to receive it. However, the delivery company missed that day and it was rescheduled for 2 days later. So, the "order status communication experience" did not meet the expectation of what is now the norm for online orders. However, in the end, I did receive the product one week after placing the order, which is pretty good for no-fee normal ("non-rush") delivery.
Reply from shopaustin.org2026-03-27
Thank you for taking time to write the review. We are happy you received your item and were satisfied with product you received. We appreciate the feedback and are working with our partners to improve the availability of information to provide to our customers regarding shipment and delivery. Thank you for bringing your experience to our attention so that we can improve the customer experience. We appreciate your business and support.
great customer service
great customer service. Fast shipping, smooth delivery.
Great customer service
Good pricing, prompt shipping and great customer service!
The product & the delivery both were…
The product & the delivery both were excellent. I will order the stuff on regular basis. Also my uncle was blind that passed away two weeks ago & your company's support for blind community is a very big plus, in ordering at the first place.
Had never heard of this company
Had never heard of this company, but they knocked it out of the park. Half of the price of other companies and delivered a glass chair mat by common carrier in 2 days.
Quick delivery
Great company to work with
Great company to work with. This is the 2nd time we have ordered from them and are completely satisfied.
Efficient
Efficient. Good selection
Fast and honest
Trust and faster delivery
A great company
A great company, with a great purpose. Fast delivery, and a large selection of quality products.