Shopmascot.com is a Professional Mascot Costumes Custom Factory, We offer Various Mascot Costumes for School, College, Bussines at Cheap Price and Fast&Global Shipping!
Is Shopmascot legit?
Shopmascot (shopmascot.com) has a 2.1 out of 5 rating on OK.one, based on 25 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 64% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 6 of them were added in the last 12 months. Last updated 2026-10-24.
Misleading…they use pictures of professional mascots to advertise, then they try to reproduce. Doesn’t look like the picture and very poor quality! They will offer you a refund, but you have to pay shipping. We had an estimated shipping cost of $130! After several back and forth emails, they finally gave me a 50% refund, but only after we told them it was clear they falsely advertised. We are hoping to take the head to someone who can fix it for us where it looks something remotely close to what we thought we were ordering. Don’t waste your money with this company.
I bought a costume last july (2021), it didn't arrive to me, i tried to have a full refund and at today i am still waiting for that. They continue to tell me it will arrive. it's shameful
Do not buy from this company. I spent a fortune on a hulk mascot and when it arrived it was blue!!! Nothing at all like the picture and really had quality with numerous faults. Majorly falsely advertised. Customer service was awful and I’ve had to go through PayPal for a refund and I’m expected to pay the return shipping too!! It’s disgusting they are doing this to people!
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