Silencer Central (silencercentral.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Refund policy is an actual scam. Basically stole $200 from me. Will never do business with them again!
Reply from Silencer Central2026-01-09
We're sorry to hear you feel this way. We are very transparent about our policies--including requiring customers read and sign them, which you did. Additionally, for customers like you who receive a Denial - Return Without Action, you essentially get this processing fee back upon re-order once you obtain a UPIN. We apologize for the frustration regardless and are here if you need us!
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Frank Jaworski · 1 review · Experienced 2026-01-06 ·
★★★★★
not worth a crap never did get a answer
Reply from Silencer Central2026-01-07
Hi Frank, we're unsure what has been left unanswered and we're sorry to hear your frustration. A member of our team will be in touch soon to see how we can help!
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William Johnson · 1 review · Experienced 2026-01-06 ·
★★★★★
They made it easy peasy
They made it easy peasy, great customer service and support staff, great products and great service, friendly and helpful staff 👍👍😎
Reply from Silencer Central2026-01-07
We truly do have the best team :) Thank you for the review and for your business!
J
Joseph Reno · 1 review · Experienced 2025-12-13 ·
★★★★★
Suppressor Purchase
They made it so easy to purchase a suppresser thru their company . I am so bad with using a computer but they made all steps easy and if you had any problems or questions they were right there to help. Look forward to dealing with Silencer Central in the near future. 5 stars!!
Reply from Silencer Central2026-01-07
Thank you! We're looking forward to working with you again, too!
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Wolf Man · 1 review · Experienced 2025-12-28 ·
★★★★★
Silencer Central (Sioux Falls
Silencer Central (Sioux Falls, SD 57104) is run by liars and thieves, and the forms you are required to fill out, which lack adequate space for info and are vague and misleading, allows the Feds to reject your application for the most trivial of reasons, like a minor clerical error. Also, you can't find out one thing about the process until you give them your money, and by the time you realize that doing business with them was a mistake, it's too late!...
A mistake because, even if you cancel your order immediately, they are going to keep $200, or 25% of your money, which ever is greater... In my case, they are going to keep over $400 of my money, for doing NOTHING, admitting it might take up to 40 DAYS to get my money back, and probably in check form... NOT back to my card!... And that's their con game... They make lots of money whether your application is processed, or not... So, they could care less about any of it, most likely preferring that the contrived and misleading application is rejected, leaving them free to move on and steal from the next naive and well intended customer... Silencer Shop out of Texas is the exact same way, using your money to keep their business afloat, while doing absolutely nothing to earn it!... Finally, they won't use your FFL, which leads me to believe government kick-backs are involved...You've been warned!...
Reply from Silencer Central2026-01-07
Hello. We're sorry to hear about your experience. We think there's been a misunderstanding and would love to speak with you but can't identify your account. Can you please respond to the TrustPilot request so we can reach out?
Wayne Flowers · 2 reviews · Experienced 2025-12-22 ·
★★★★★
Silencer Central takes the guesswork…
Silencer Central takes the guesswork out of the process. Easy steps to follow. Communication was prompt and thorough. Definitely will be using them again.
Reply from Silencer Central2025-12-29
We love to hear it - thanks so much for the review!
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Tom · 1 review · Experienced 2025-12-17 ·
★★★★★
They made it as easy to complete the…
They made it as easy to complete the purchase. The staff was always available and helped every step of the way. It was one of the easiest purchases ever.
Reply from Silencer Central2025-12-29
We're so glad we made it easy for you! Thanks for your business!
This is my 4th silencer from Silencer Central, and the process has never been smoother. Everything was simple and straightforward, and it’s clear they’ve made the experience faster and more efficient since my last purchase.
Questions were answered quickly and clearly, making the whole thing stress‑free. I filled out the forms as directed, and every team member I dealt with was knowledgeable, professional, and courteous.
I highly recommend Silencer Central and will definitely be buying from them again.
Reply from Silencer Central2025-12-29
Thank you for the recommendation! We appreciate you!
Good and informative people to work with excited for delivery
Reply from Silencer Central2025-12-29
Thanks for the review!
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Crusty Old Coot · 2 reviews · Experienced 2025-12-16 ·
★★★★★
They made the process super easy
They made the process super easy. I have been through many transfers, e-file and paper, and this was the easiest by far. Hopefully someday mgs and sbrs can be done this way.
Reply from Silencer Central2025-12-29
So glad you're pleased! Thanks for the feedback!
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Dan Fierle · 1 review · Experienced 2025-12-15 ·
★★★★★
Simple Process
The process was very simple and straightforward for me. When I had a question it was answered promptly. I completed the forms as directed and every employee I had interaction with was knowledgeable and courteous. I will recommend Silencer Central and look forward to doing business with them again.
Reply from Silencer Central2025-12-29
Thank you for the recommendation! We appreciate you!
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Anthony Pressley · 2 reviews · Experienced 2025-12-04 ·
★★★★★
Fast and Easy
Fast and easy they do everything for you all
You have to do is pay and answer a few questions and it’s that simple, if you have purchased a suppressor from them before then the process is super fast my last two purchases were approved in 48 hours.
Reply from Silencer Central2025-12-29
We've certainly got it dialed ;) Thanks for your loyalty, Anthony!
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Lisa Solberg Hansen · 1 review · Experienced 2025-12-01 ·
★★★★★
buying from silencer Central was just…Easy
buying from silencer Central was just as easy as following directions in school, if you make a mistake, they catch it before its turned in. commutation is top notch by means of email and they paid for the tax stamps. I will buy from again.
Reply from Silencer Central2025-12-29
We look forward to helping you again! Thanks for the review!
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Fred Washek · 1 review · Experienced 2025-12-09 ·
★★★★★
Great customers service.
Reply from Silencer Central2025-12-29
Thank you!
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Dan · 1 review · Experienced 2025-12-15 ·
★★★★★
They make the process so quick and…
They make the process so quick and simple, I have bought several from them with zero issues.
Reply from Silencer Central2025-12-29
Glad to hear it! Thanks, Dan!
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Chris Pleasant · 1 review · Experienced 2025-12-06 ·
★★★★★
Fast and efficient.
Fast, friendly and great products. Just over a week from order to shipping.
Reply from Silencer Central2025-12-29
Wowie, that is fast! Thanks for the review!
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Michael Duncan · 1 review · Experienced 2025-11-08 ·
★★★★★
Easy as pie.
Everything during my purchase was absolutely pain free. If I had questions I could reach out to them and they would help me. I will definitely buy from them again.
Reply from Silencer Central2025-12-29
We love pie - thank you!
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Danny · 2 reviews · Experienced 2025-10-01 ·
★★★★★
Misleading
As a first-time customer, my experience with Silencer Central has been extremely disappointing. The salesman upsold me on a high-priced suppressor by emphasizing “free promotions,” but failed to disclose that the purchase would not be eligible when using my voucher. That crucial detail was conveniently left out until after my credit card had already been charged.
What makes this worse is their absurd cancellation policy. Despite no paperwork being filed, no serial numbers assigned, and no ATF process started, they still insist on charging a $200 cancellation fee—for essentially doing nothing beyond processing a payment. When I contacted customer service to explain the situation and express my dissatisfaction, they were completely unwilling to compromise or offer any reasonable solution. There was no accountability for the misleading sales tactics, just rigid policy enforcement.
For a company operating in a highly regulated and expensive market, transparency and customer service should be a priority. Unfortunately, Silencer Central showed neither. I would strongly caution anyone—especially first-time buyers— from shopping with Silencer Central.
Reply from Silencer Central2025-12-29
Hi Danny, this is not the experience we strive to provide. If you could respond to the request for information from Trust Pilot - or email [email protected] - we'd love another chance to make things right.
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John Walker · 2 reviews · Experienced 2025-12-08 ·
★★★★★
3rd suppressor 2nd from silencer central
This is my 3rd suppressor and 2nd from silencer central. I’m close to the 2nd one being shipped to me …i bought the first one from one of their competitors . Silencer central is the only way to go in my honest opinion. They make the complicated process easy for the buyer and without the grief i experienced with their competitor. after buying the first suppressor for rimfires i wouldn’t be without a suppressor by choice now . I intend to have at least 4 more & they will absolutely be purchased from silencer central . They’re great folks very patient and knowledgeable always available when i have questions I wish i had called them before buying the first one bc Im positive they would of steered me to a better deal buying a rimfire suppressor for my purpose’s which is what Im in the final process of getting…Im extremely happy with the Buck 30 I purchased from them 2 months ago I was shooting on my private steel range with my 300 blackout and full power loads today my range is 75 yards from the house in the past my wife grumbled when I shot lots of rounds today i asked if shooting 50 rounds bothered her she said she didn’t hear me shoot !!! Impressive
Reply from Silencer Central2025-12-10
We love to hear it! Thanks for your loyalty, John!
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TROY · 1 review · Experienced 2025-12-04 ·
★★★★★
Excellent help with the whole process, and speedy coverage of any issue that I had during the process.
They are very helpful if issues arise and take care of it right away. Very professional staff!!!