Silencer Central (silencercentral.com) has a 4.6 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
Extremely knowledgeable crew there. No pushy up selling and a smooth and fast transaction. Plus they keep you updated and handled all the paperwork. Would highly recommend
Thanks for the review--and your business!
First time purchasing an NFA item on line. Silencer Central made it ridiculously easy and fast. Not to mention was blown away with the quality and quietness of the Banish 22.
🤫❤️🤫
I called in with questions on process and shipping times and all were answered quickly and professionally by a very friendly agent. I have also interacted with the automated support and was pleasantly surprised at the easy and accuracy of the exchange. Overall, your outstanding customer support is an example for other business’s to follow. Please, thank your agents for their excellent support.
We will certainly share your feedback with them, David! We're lucky to have some of the best and are glad to hear they took care of you. Thank you!
Personnel I have worked with have been very polite and professional and have made the purchase process easy so far.
It's our pleasure to serve you, Eugene. Thank you for your business!
Very helpful with choosing the right silencer and walking me thru the registration process.
We're happy to help. Thanks for your business!
I took a partial day off of work so I could sign for my suppressor and it never arrived. What an absolute waste of time!
Hi Jeff, we know it's frustrating when a shipping carrier doesn't show up when they say they will and we're sorry for the trouble. A member of our team will be in touch soon to help make this right for you.
So awesome!
⭐⭐⭐⭐⭐ – Absolutely Outstanding Experience Silencer Central made the entire suppressor process unbelievably easy from start to finish. Their team walked me through every step—paperwork, fingerprints, trust setup—and answered all my questions with patience and real expertise. What normally feels complicated was completely stress-free. The communication was excellent, shipping was fast once approved, and the quality of the suppressor is top-tier. The difference it makes on the range is incredible—quieter, smoother, and built like a tank. You can tell they genuinely care about customer satisfaction and long-term support. If you’re considering buying a suppressor, don’t overthink it. Silencer Central is the way to go. I’d give them six stars if I could. Highly recommended!
Thank you so much for your detailed and thoughtful review, we appreciate you taking the time!
Customer service is impeccabe. Very fast service and knowledgeable. Will definitely do business again.
Aw, shucks. Glad to hear it--thank you!
This is my first suppressor purchase. This experience was great with Silencer Central. The eforms were not complicated. The only wait I had as far as paperwork was the finger print cards. I was approved today! My suppressor will be arriving soon. Thank you Silencer Central! It was a pleasure doing business with you and I look forward to my next purchase. I definitely recommend Silencer Central to everyone. They always assured me they were standing by if there were any problems or questions. They will do the same for you!
Thanks, Luis! It was a pleasure doing business with YOU!
They walk you though the process of getting a suppressor from start to finish with no pain. Took me about a month even during the government shutdown! Then you get the suppressor and it far exceeded expectations! Highly, highly recommend!
And you, sir, are the gold standard of customers. Thanks for the feedback, and your business!
I was very impressed with your customer support staff. Your app made it easy to follow and complete all of the ATF forms step by step and track your progress from purchase to ship. I expect my silencer will preform as well as your support staff has.
We have no doubt it will! Thanks for the review!
Thanks for the review!
Staff is very polite. Process was a bit convoluted. Found out after purchase that I could have driven an hour to do this whole process in much less time with electronic finger printing. Silencer Central’s business model is okay, I believe that they were great when they first entered the market, but technology has caught up with them. I’d recommend using them only if you’ve exhausted finding a local businesses who you can develop a personal relationship with. My recommendation to S.C. is to constantly strive to get the suppressor in the hands of the consumer as fast as possible. There is too much lag time between each and every step of the process. What should take weeks is taking months. I personally would not use them again unless I lived in some remote area of the country. Unless I’m mistaken, the only step in the process that is out of their hands is the ATF approval. It took several weeks for me to just get to that process. That’s not competitive with other options I had. Finally, pricing is not competitive. They are run of the mill in that regard.
Thank you for the candid review, we appreciate your feedback.
My 1st suppressor purchase and the staff could not have made it any easier. I immediately ordered a 2nd and soon a 3rd,
Love that for you! So happy you have been pleased with your experience. Thanks for the review!
Super easy process, knowledge staff. Second suppressor, great product and fast service.
Awesome! Thank you!
They cover themselves well, but they are VERY MISLEADING about the schedule of all the various processes. I would rather have a root canal than shop with these people again. They just don't give a d**mn about their customers or the promises they make. In truth, most everything they say is platitudes and outright lies. Seriously, buy your suppressor from somewhere else. Response: Doesn't it suck when you don't get all the information and you're left guessing at what to do. It's almost as if you're just left on your own to figure it out.
Hi, we're bummed to hear you feel misled. We pride ourselves on transparent and helpful communication - please respond to the TrustPilot request for more information so we can make things right for you and provide any needed training or follow-up to our team who assisted you.
Dog water company Dog water company, terrible communication, made no effort to communicate during the shutdown, has made no effort to communicate after the shutdown, and would process forms during the shutdown while telling people they'd still be processed in 3-5 days. If you want to cancel after all that they will charge you 25% of your purchase or 200 dollars to cancel your order based on their dumpster service. Also don't trust their website, the ATF processing times never match what the ATF will actually have if you call. It will also tell you that only the ATF can give you the status of your app, entirely untrue, they process eForms primarily which means they have to log into their FFL account and provide it to you, but they won't. They will not tell you the current status shown on your app and will just tell you that after 90 days they can help you. Terrible support and terrible policies. Trust the reddit reviews and keep your money far away.
Hello, we're so sorry to hear about your experience. Please respond to the TrustPilot request for more information so we can work to make things right for you and provide any needed training or follow-up to our team who assisted you. We take great effort to provide transparent, accurate, and timely communication to all of our customers. As it clearly states, the ATF times on our website are based on current wait times actually experienced by our customers since the ATF has a history of not updating their website with accurate and timely information specific to eForm 4 processing times for both trusts and individuals. Since a government shutdown is unpredictable, there was no way to quote wait times with that factored in, which is why our reps were instructed to inform customers at submission of the shut down and indicate average wait times prior to the shut down to help provide an estimation once processing resumed. This estimation is not a guarantee. As for the ATF status of your app, once we submit customers through the eForms portal, we truly can not see specifics regarding where in the review process an app is beyond a high-level status. While we encourage customers to reach out to the ATF directly if they choose, we are also more than willing to do so on our customers' behalf - unfortunately, it often does not provide any additional useful information. Regardless, we strive to meet and exceed your expectations and if we fell short, we hope to make it right. We look forward to your contact information so that we may reach out. Thank you.
So far so good person on the phone was very helpful and courteous. Just waiting for delivery.
So glad to hear you've had a great experience so far. Please come back again and give us another rating or update review once you get the goods!
This was my first silencer purchase and I'd definitely recommend Silencer Central as a great place to go if you're new to this. They were patient and easy to work with. They handled the mountains of paperwork with ease and made it great experience.
We're so happy to hear you had a great experience! Welcome to the fam!
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