The ease with making a transaction…
The ease with making a transaction successful is phenomenal
About Simplex
Data updated- Website
- simplex.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 86% (38/44)
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Is Simplex legit?
Simplex (simplex.com) has a 4.0 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Business Services and its reputation is good. 22% of reviews are 1 star, a relatively high share; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
What people say
Had an issue with not being registered…
Had an issue with not being registered on the block chain. The response from Simplex was handled within 1 day and better that any bank, investment firm, or credit card company I've ever contacted! Thanks!
I didn’t have any issues
I didn’t have any issues, smooth process. Thanks!
came through fast
came through fast thank you!
Working with Simplex was very easy
Working with Simplex was very easy. Fast and efficient. Like the name said... Simple(x). Thank you.
Easy to use and very secured
Excellent with satisfaction
I didn’t have any problems and actually…
I didn’t have any problems and actually was surprised how this company stood up against Simplex as far as accuracy And quality of service that fit My needs without calling for support. I give them an A plus, but it is a lil pricer than others I have been using like Banax. I’ll just start using Banax for now. Thank you Banax.
Fees are a bit high but service was…
Fees are a bit high but service was very good
Great and fast
Great and fast, transfers, and upload
Very effecient
Very efficient
SCAM
It's a scam site. They scammed me out of €190 and didn't send me the cryptocurrency. Support is nonexistent. If you chat, the virtual assistant answers. If you ask to speak to an operator, they put you on hold and then the same person (Zoe) always answers with pre-written phrases. She's basically a virtual assistant too. Don't get scammed. If you've already been scammed, report them. I'll take legal action.
Reply from Simplex2026-05-18
Hello, Thank you for getting in touch. Please note that for internal reasons, we are unable to proceed with your recent transaction and the payment was refunded. Based on our internal guidelines and policies, we are not always able to provide the exact reasons why, this is to ensure that our customers and our data are protected. In this case, you may try and issue a new payment, however, since the payment process is fully automated, we are unable to override our system’s decisions, therefore we cannot guarantee it will be successful. We apologize for any inconvenience this may have caused and thank you for your understanding. Regards, Julia Head Of Customer Support
Their simplicity
Fast service....if any problems they…
Fast service....if any problems they fix it fast
Really simple and easy to used.
Simple easy and fast
My Feedback
Everything goes...smoothly as expected
Seamless operation
Seamless operation, no problems at all. Very simple to follow prompts. Works great! I will look to use it again.
Excellent service recommended to…
Excellent service recommended to everyone
It’s way too difficult
It’s way too difficult. Currently trying to buy HBAR and explained the problem to u but no reply ??
Reply from Simplex2026-05-20
Hello Greg, Thank you for your review. I can see in the system that your transaction faced a technical difficulty. In order to understand the underlying issue better, our support has sent you a follow-up email. Please find an email sent to you from [email protected] and reply to it. As soon as we receive a reply, we will get back to you shortly. Thank you for your collaboration. Regards, Julia Head Of Customer Support