Sintra builds tools to automate workflows for everyday tasks.
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Is Sintra legit?
Sintra (sintra.ai) has a 3.8 out of 5 rating on OK.one, based on 197 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. 23% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-12.
I am OBSESSED with Sinatra!!! This little AI team blows me away daily! From managing my day, to responding to emails, to helping me plan out projects and helping me learn and change my webs SEO I have never felt so supported being a small business owner.. and a team of 1! It was so overwhelming before to play all of the roles at once. Now I have time to do the things I actually want to do! See clients!!! Thank you!! Btw also social media manager!! There is so much this is truly the tip of the iceberg!! Highly recommend!!
Social media is so important to the success of small business, but as any small business owner can tell you: We fail miserably at keeping up with it all and for me it was always our social media that suffered. As a last resort I bought Sintra because it offered the money back guarantee. I’m so glad I did. It’s so easy to use. I’d recommend it to anyone who’s juggling so much you have no time to be creative. Soshie can help.
Very disappointing
This company spends an awful lot on ads making an awful lot of promises it doesn’t follow through on, but beyond that… they recently limited what was previously unlimited and the credits get used up in as quick as a couple hours working on one project. Customer service sucks, you’re lucky to get a response if you’re having trouble and they definitely kick the can down the road to keep you on the hook longer. I used to subscribe and left due to all the errors, came back and saw some of those improved, barely enough to justify the cost I got on a discount, and ABSOLUTELY not with the credits. They stopped responding to unhappy customers in the Facebook group and MANY are fed up and leaving. A base subscription to Claude is way more bang for your buck than this. I really had hoped they could figure this out as it’s a solid idea… but service has been lacking and I think they really prioritize selling to new customers about retaining any of them.
I’ve loved Sintra since day 1 and have been an early adopter. That being said after renewal they forced switched my account to a credit system where I don’t have nearly the level of capability anymore. They didn’t notify us ahead of time. They didn’t offer us a cancellation nor refund for the remaining time. They didn’t do any of the normal correct ways to implement a change with your customer base.
After reaching out to customer support I was met with zero support zero care for the customer and zero sorrow for truly upsetting a loud voice of support for them.
Because of this I can no longer recommend them I’ve moved my clients from their platform to alternates like marblism and advised others how we can replicate with better ai models.
I’m very disappointed in the direction this company went, the bait and switch they pulled and frankly feeling a bit scammed at this point by literally changing the entire platform from what I bought and supported to something completely different and much less effective.
TLDR run from this scammy company
K
KC HillUnited States · 4 reviews · Experienced 2026-05-08 ·
★★★★★
I am an Acupuncturist, not a Business Expert
I am an Acupuncturist. I know about medicine, and helping people lead healthy lives. I do not know anything about business, marketing, copywritting . . . Sintra fixed that. I have a detailed business plan and a detailed marketing plan. I wrote three grant applications. And I used Sintra to help me fight an improper mark on my credit. I highly recommend Sintra. It is like have a business team at my disposal.
I’ve only been using Sintra for about 14 days, so I’m still getting to know the software, but so far it seems pretty good. It’s easy to use and has some helpful features, though the credits do run out faster than I expected. I’m giving four stars for now because I’m still learning the platform and want more time to see how it performs overall.
I've been using sintra now for about a few weeks and I have definitely seen the growth in my social media following and engagement since delegating the posting schedule to my agents. The business insights and strategies suggested have been a game changer, as a creative I am not business minded, so this tool has been a great help. The only thing i find frustrating is that I can't organise the chats or not sure where some of the documents go after I have viewed them.
Sinatra continues to go above and beyond to improve their overall customer experience. The team is always prompt in their responses, and they genuinely care about each customer's suggestions. The AI agents are wonderful and easy to train. They have already added so much value for me and various projects I am working on!
I toyed with the app 7 months ago, not giving it a real shot to be honest, I did notice that the resuts were not much different that using Chat GPT alone. but I've been trying to cancel my subsciption. First through my phone... nope, cant do that... for my security I have to go to my computer???. I look up and see Im on the FREE PLAN, figuring I'm all good. I get charged again next month. then go to my computer. Ask the Sintra elves how to cancel. The details were unclear at best. I couldnt find how to cancel. They asked me for proof of my plan and my request for cancellation (My chat with them is my proof... seriously. Meanwhile They charged me a total of 7 months. I took 30 minutes to get to the bottom of this. Now, I foud the hidden gem. Shame on me for accepting this, shame on them for the bull... I had to go through. I ended up paying over 700$ cad. I'm starting to see they took lessons from Mr. Trump.
