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Hannah

United States

1 Reviews
3 Reads
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1 review

Sintra

Very disappointing

Very disappointing This company spends an awful lot on ads making an awful lot of promises it doesn’t follow through on, but beyond that… they recently limited what was previously unlimited and the credits get used up in as quick as a couple hours working on one project. Customer service sucks, you’re lucky to get a response if you’re having trouble and they definitely kick the can down the road to keep you on the hook longer. I used to subscribe and left due to all the errors, came back and saw some of those improved, barely enough to justify the cost I got on a discount, and ABSOLUTELY not with the credits. They stopped responding to unhappy customers in the Facebook group and MANY are fed up and leaving. A base subscription to Claude is way more bang for your buck than this. I really had hoped they could figure this out as it’s a solid idea… but service has been lacking and I think they really prioritize selling to new customers about retaining any of them.

2026-05-08