Ski Butlers (skibutlers.com) has a 4.9 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
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Tony Bini · 1 review · Experienced 2026-02-02 ·
★★★★★
Ski Butler is the best in the business
Ski Butler is the best in the business. We used them last year for a group of 10+ in Lake Tahoe and again this year in Whistler, and both experiences were outstanding. Everything was ready right when we arrived, and the fitting process was extremely quick and easy, even with a large group. On our last ski day, I simply sent a text and the rentals were picked up seamlessly. I couldn’t ask for a better or easier process, especially when coordinating for so many people. Highly recommend Ski Butler to anyone looking to make their ski trip smooth and stress-free.
We had a Ski Butler come to our condominium today to fit Me and our sons for skis, his name was Tyler and he did an amazing job!
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KH · 1 review ·
★★★★★
Very bad service, lack of professionalism
Very bad customer service. Had my skis rented for months before hand, then ski butlers called me the week of my ski trip to cancel our order. Due to lack of supplies. When I ordered a month in advance. So umprofessional. They couldn’t do any thing to get new skis for my trip. Very disappointed and had trouble with service before. Try a different ski rental.
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Melvin jr montanez · 5 reviews ·
★★★★★
This Ski Butlers is 5 Star for me.why
This Ski Butlers is 5 Star for me.why, if I saw his rating is excellent.no doubt about it...
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SkiVail · 2 reviews ·
★★★★★
Very unethical and rude employees and owners, stay away from this company
I had one their drivers back into my parked car and she caused damage to my car. She tried to deny it at first but then admitted to it. I tried dealing with the managers and owners but they were all very rude and not helpful in getting my car fixed. I had to file a police report. It’s amazing that they have no ethics or moral values in the owners and employees of Ski Butlers.
I suggest people stay away from this company. There are better companies out there.
Reply from Ski Butlers2021-01-22
We apologize for this unfortunate situation. It is our understanding that you are not a customer of Ski Butlers, but were involved in a fender-bender with a Ski Butlers vehicle. In these situations our business must go through the proper channels and get our insurance company involved as opposed to providing a direct payment to the other party without an estimate from a licensed auto-body. Please feel free to reach out to us if you need additional clarity or communication on our policy in this area.
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Steve · 2 reviews ·
★★★★★
Good service
Good service. Fast support and no false promises. Recommend them!
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hakimeddy · 1 review ·
★★★★★
Excellent service
Excellent service. Great and polite staff !
Many thanks !
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Jan · 1 review ·
★★★★★
Excellent service
Excellent service. Great and polite staff !
Many thanks !
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Robert Stanford · 1 review ·
★★★★★
Very polite and professional staff
Very polite and professional staff. I am amazed!
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ramin alifattahi · 3 reviews ·
★★★★★
Thanks for all your help and support.
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Abdulkadir kordoğlo · 4 reviews ·
★★★★★
I think it's an excellent site with…
I think it's an excellent site with good services and offers and I recommend it
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Mikael · 1 review ·
★★★★★
Great company
Great company, better people!
I didnt know I needed a service like this until I used this!
Thank you! Recommend!
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the GameMaster YT · 39 reviews ·
★★★★★
Easy to communicate and friendly…
Easy to communicate and friendly people. Definitely I will recommend this to our friends.
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Rhea · 269 reviews ·
★★★★★
Simply the best!
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Kelly Robinson · 4 reviews ·
★★★★★
Great service they had provides to me
Great service they had provides to me. Easy to work with them. Thank you very much
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Mike C · 2 reviews · Verified ·
★★★★★
Easy to Work With - Everything Went Smoothly
Easy to work with, friendly, kind to my 7 year old. Quality of equipment was good. It makes a lot of sense to "rent" for the season when you've got young kids who are growing so quickly. Everyone I dealt with was professional, but not in an impersonal way - good company.
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Joe Quinn · 2 reviews · Verified ·
★★★★★
very knowledgeable and friendly
very knowledgeable and friendly. equipment was pretty good.
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Ryan Kelsey · 1 review · Verified ·
★★★★★
Awesome as always and MUCH APPRECIATED…
Awesome as always and MUCH APPRECIATED SB team!!
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Sharon Rabinovitz · 1 review · Verified ·
★★★★★
Great experience
Great experience. Ski
Butlers brought the skis directly to my room, late at night when I arrived. They picked them up from my ski locker, and I did not have to schlep the skis, boots, poles, helmets anywhere when I finished skiing.
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Tom Piersanti · 2 reviews · Verified ·
★★★★★
Thankful
When the skis and boots were delivered the person was very professional and courteous. He said if the skis gave you any issues just call and we can remedy it. Unfortunately I was out in Utah when it was decided to close all ski resorts. When I called into Ski Butlers the person was very understanding and instructed me how to return my skis and that a credit was forthcoming.
