Skycaskets (skycaskets.com) has a 4.7 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Public & Local Services and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Ceo was so nice and customer oriented. Super helpful answered all questions that I asked in a polite way. Thank you very much. You will always have my business and anyone else I know. I will send their business to you guys. I work for the biggest retail store in the world so I know alot of people.
Reply from Skycaskets2026-05-12
Thank you Lora. It's always nice to hear that were treating our customers right! It was an honor to serve you!
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Tina A Johnson · 2 reviews · Experienced 2025-05-15 ·
★★★★★
My experience with Skycaskets was the…
My experience with Skycaskets was the best. They made a beautiful custom casket for my son’s burial and it was made with so much care and concern for our son. This funeral was one of the most trying times in my life and working with Skycaskets definitely put a smile on my face. They are professional and proficient and if I ever had to shop for a casket again I would definitely shop with them. The experience was five star.
Reply from Skycaskets2026-05-05
Thank you Tina, Respectfully, we hope we don't have to work with you again for a very long time. That being said, when you need us we will be here. Thank you for putting your trust in us with your son's casket. He deserved the best!
Wow!!! I'm so excited to have VIP customer service buying a casket. Matthew made my experience a lot easier that I thought it could be. He explained to me and reassured that I would be very pleased with customized casket with putting my Sister name in it with the Lord's Prayer and praying hands. Thank you so much Matthew
Reply from Skycaskets2026-05-05
Debora, It was a pleasure to work with you. You were awesome! We hope you're able to have a beautiful service!
Iam so excited that I have gotten my mom a casket from sky caskets. They really took care of my family. We wanted a customized casket for our lived one but we were told from other casket company that our vision could not be done. Matthew give me such a wonder walk though on what to except on how my casket would look for my love one and it was exactly what we wanted and not expensive. Thank you sky casket.
Reply from Skycaskets2026-05-05
Your mom deserves the best. We're honored that you allowed us to be a part of her services.
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April Stallworth · 2 reviews · Experienced 2026-03-10 ·
★★★★★
I'm so hurt it's been a nightmare for…
I'm so hurt it's been a nightmare for me I'm a mother and I'm single with for kids I ordered a wooden casket for my father it was supposed to be cherry wood I was told that it was the same one use for the owner grandmother that was beautiful and that I was gonna love it. When I seen it I was actually crying It was absolutely horrible the color the quality everything about was horrible I couldn't never expect anything so terrible it looks nothing like the picture I was so embarrassed I called and had to order another casket and never got my money back or anything I just couldn't believe how this happened especially when they have really nice pictures on the site I'm heartbroken.
Reply from Skycaskets2026-04-29
April, you called us to order a casket and selected the cherry one after we texted you live pictures of the actual casket that we sent you. We delivered the casket on the 10th where it was signed for in good condition. We thought all was well. You called us back on the 20th and to order a bronze casket and needed it delivered the next morning on a Saturday because you said that the first one didn't have enough bling for your family members. We got the bronze one delivered the next day. If our caskets were that bad then why would you call us back to order another one? This makes no sense. We are actively trying to get the cherry one sold for you in the meantime.
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Gene Hoopes · 1 review · Experienced 2026-04-28 ·
★★★★★
Matt Warner has been a good friend for…
Matt Warner has been a good friend for many years. We appreciate his willingness to do whatever we need to care for our families. Our sincere thanks.
Reply from Skycaskets2026-04-29
Thank you Gene, Always nice to hear from a great funeral director at a phenomenal funeral home!
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Rafael Lozada · 1 review · Experienced 2026-04-25 ·
★★★★★
Compassionate service at a time of need
I recently purchased a casket online from Sky Caskets during a very difficult time, and I want to share how grateful I am for the experience.
I spoke with Matthew throughout the process, and I cannot say enough about his compassion, patience, and professionalism. In a moment filled with grief and stress, he made everything feel simple and handled every detail with care. If I can give 10 stars I would. Highly recommend sky caskets.
Reply from Skycaskets2026-04-29
Thank you Rafael, these things should be simple. Were glad we were able to take some of the stress off your plate and hope you have a beautiful service.
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richard · 4 reviews · Experienced 2026-04-22 ·
★★★★★
Sky Caskets was a pleasure to work…
Sky Caskets was a pleasure to work with. The CEO Rex, took time out of his busy schedule to help us personally.
By ordering the casket directly from Sky Caskets we saved hundreds of dollars. I highly recommend buying your casket directly from this company versus buying it through the funeral home.
Reply from Skycaskets2026-04-29
Thanks Richard. Saving people money is the whole reason were here. The last thing you need when trying to plan a funeral is more stress with the cost of a casket at the funeral home. We're glad you were able to save some money and hope you were able to have a beautiful service.
It was absolutely amazing! For me, it was a confirmation that God is with us. They didn’t have the casket I ordered for my dad, and somehow the CEO of Sky Caskets himself received my order! He called me, and luckily I called him back in time. He upgraded my dad’s casket for free. He gave me a military discount because my dad was a 100% disabled veteran, and he also covered the shipping cost. Amazing! If I hadn’t gotten in touch with him when I did, the casket wouldn’t have shipped in time. He said he was a Christian, and God was with me. I am a Christian as well. Again, confirmation from the Lord. Thank you Sky Caskets! Thank you Lord Jesus!
Reply from Skycaskets2026-04-29
Thank you Derrick, Your dad deserved the best and it was an honor to serve you.
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Bryan Woods · 1 review · Experienced 2026-04-20 ·
★★★★★
Delightful
After calling in, I was greeted by Matthew, the CEO of Sky Caskets. He was extremely professional and thoughtful during our phone call. What I really appreciated was that he wasn't making me feel rushed and he was very understanding and reassuring in regards to my initial concerns. I will definitely be dealing with Matthew and Sky Caskets from now on. Thank you Matthew and Shane!
Reply from Skycaskets2026-04-21
Thank you Bryan. It's always nice to hear when were doing things right. You were great to work with, the Kalani casket that you ordered is awesome, and we hope you're able to have a beautiful service!
My experience with Sky Caskets was top notch from beginning to end. During a time of challenge and stress, Sky Caskets came through with exceptional customer service and value. Everything arrived on time and exactly as promised. The quality of the product was superb. The prices are well below what you will pay when purchasing directly from a funeral home. I 100% recommend this company without reservation. They are honest, effective and have integrity. Highly recommend.
Reply from Skycaskets2026-04-16
Thank you Alex, It's always nice to hear that we're hitting our goals. We're thrilled that everything went smoothly as that is the whole point during an awful time. We were honored to serve you and hope you had a beautiful service.
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Tashia · 1 review · Experienced 2026-04-15 ·
★★★★★
Blessed
After speaking with Matthew everything was a breeze. Very appreciated
Reply from Skycaskets2026-04-16
Thank you Tashia, during a hard time things should be a breeze. One less thing to worry about. It was a pleasure to serve you.
Somehow by the grace of whoever it was we got in touch with the CEO Matthew, of the company and he was amazing. Gave us the best possible opportunity and service anyone could ask for when you have an unexpected loss in the family. Thank you so so very much I can’t say it enough. I will tell everyone about this. Thank you again.
Reply from Skycaskets2026-04-10
Thank you Brandi. You were a pleasure to work with. You picked a beautiful casket. It's an honor to serve you and we hope you have a beautiful service.
During the time of bereavement, buying a casket for your love one can be a challenging task. We were blessed to work with the Matthew, the owner of the company to make this purchase. We wanted to honor my father the way he would want be honored. Our choice was not available but the owner was able to offer us more than we thought we could afford. It was truly a blessing to work with him and this company to make this process much easier for my family.
Reply from Skycaskets2026-04-10
Your father deserves the best and were thrilled to be able to help provide that for him. You are awesome and we hope you're able to have a beautiful service where you can honor him the way he deserves!
I posted a really really great complimented review for this company. No one returned my call or email, I know it was over the weekend when my brother went to view casket. No one contacted us back casket arrived like a day earlier than stated, thankful for that. The actual inside lining isn’t what we asked for, such a disappointment for what we paid for. It was suppose to be all white inside and out. The disappointment in my brothers face and voice for his beloved wife in a casket that’s not the color was heart wrenching.
Reply from Skycaskets2026-04-09
Rhonda, the Antique 31 is a white exterior casket with a light shaded pink interior. We don't have a 31 inch casket that has a white exterior and a white interior. We shipped exactly what was ordered. On the online description it very clearly says, "Soft Pink Crepe Interior". We're sorry to hear that you thought you had ordered something else but we shipped exactly what you had ordered and signed for.
Trust your family with the best. Skycaskets is an absolute Godsend. I could not be more pleased.A+
Reply from Skycaskets2026-04-09
Thank you Stephanie, It's always nice to hear that everything went right as it should. It was an honor to serve you and we hope your service was beautiful.
I received terrific customer service, very efficient and excellent pricing.
I am very happy with Skycaskets and would recommend them to any of my family and friends.
Reply from Skycaskets2026-04-07
Thank you, Joseph, for taking the time to share your review. We are truly grateful for the opportunity to serve you and your loved one during such an important time. Please know we’re always here if you need anything or have any questions.
Sky Caskets
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Julie · 2 reviews · Experienced 2026-04-01 ·
★★★★★
With my sister and I the only ones left…
With my sister and I the only ones left to plan our father's final celebration here on earth, while he is hanging on and the time is uncertain. We were trying to prepare as best we can
I've reached out to Skycaskets and was blessed to encounter the most caring soul by the name of Mathew. Although we haven't seen the product, I feel certain that We'll be more than pleased if the product is anything like the service. God bless you Matthew and your family and Thank you from the bottom of our heart. Your help and kindness we'll not be forgotten.
Julie
Reply from Skycaskets2026-04-09
Thank you for putting your trust in us Julie! It can be quite a challenge to plan the last big hurrah! We're honored you gave us a shot and included us in such an important event. You and your sister were a joy to work with and we hope you have a beautiful service!