SkyCaddie (skygolf.com) has a 3.7 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Sports and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-08-10.
Not enough information on the supertags as to what is needed for them to work for the average joe who can't afford to buy a whole package. Set up information was ok but not much info if you use it on your phone.
You should alway suggest all your special like Life time membership
Very easy to navigate through website. Very good that you can pay less for 3 year plan which is what I always go for. Many items that you can choose from.
These crooks will charge you for an annual membership and only give you part of it, then make you jump through hoops to speak to anyone about it. I will NEVER buy another product, nor will I renew the one I have had because they are SCAM ARTIST and will literally steal your money. Also, "No Refunds" even though the short you for your subscription and treat you like crap. BUYER BEWARE!
Slow to find the golf course otherwise I am satisfied!
The easy to use website, the great price on the lifetime membership.
Such a great company. Always a great help and knowledgeable. Well done.
Awful devices, used it 12 times wilm no longer charge and response was to send me a link to a replacement device I could buy. Will never use them ever again
Renewal of sky caddie is a nightmare! Every year I have to ring them. This year I can’t even get to speak to anyone! In the past if you were lucky enough to get through to a human being then they were very helpful. Poorly supported by the company. Don’t think I’ll buy another sky caddie for this reason.
easy setup; clear information
Bought a unit which was faulty. Chat conversation was literally like talking to a teenager in a strop. They completely ignored the information supplied in each of the chats which takes days to respond. And then to top it all off some smart arse thinks that saying “thanks Michael!!” Despite every correspondence and user name being Mike. Just shows the complete lack of care and interest to customers. Returned my faulty unit, selling my other devices and not spending a penny more with this company despite the fact they have good products. Customer service is literally zero. Will also ensure I share this on every social media platform possible so others don’t have to part with money to learn how bad the service is.
I love this sky caddie! I have used it for at least 5 years, and I find it easy to use and reliable. Renewing my subscription was easy!
Never received activation code after many attempts
Quite disappointed in Skygolf for their lack of understanding when I purchased the new lifetime device membership and overwrote my existing double Eagle membership by accident. In summary they said, sorry for my mistake and no refunds or compensation would be provided. After using their 3 of their devices over the past 15 years, seems like they really couldn't careless about customers that value them.
They do not stand behind their product! I’ve had my SkyCaddie golf watch for under six months. This week on the course my watch band suddenly disconnected and fell off. After examination, the bracket on the watch face itself broke off/ cracked and therefore the band pin will not stay in. I have worn this watch very minimally. I emailed them directly and asked if it was covered under the warranty and they said “absolutely not”! Warranty doesn’t cover damage! Well I didn’t damage the watch! I simply wore it and it broke. Their response was not very customer friendly! This should not have happened on a watch that is less than 6 months old!! It was obviously not “damaged” by me! It was defective to begin with! In their response they only offered me a link to buy a new one at regular retail price! Why would I order another one if the one I bought broke after 5 months of use????? Do not purchase this watch! There are other more reputable brands out there! They do not stand behind their product!
Renewed my membership for 3 years and then I am offered lifetime membership for £10 less! I am disappointed I was not made this offer at the time of renewal. I was also disappointed at the hoops I needed to go through to renew with all the IT jargon about the type of internet connection I have!! Plain language would be so much easier.
Simple and Easy
Really disappointed in the lack of support. My LX 5 watch has for the last two weeks failed to pick up GPS. I’ve followed all on line instructions to resolve including those published by the firm after a software glitch issue. All to no effect. Called them today and whilst they encourage an on line submission of a problem the customer service message allows one to press 1 and speak to someone, which given the protracted nature of the problem I was keen to do. And when you press 1 you simply get the same message to press 1 and go into a death loop. Just not good enough. So frustrating as when it was working the course mapping is good but this service experience is anything but!
I renewed my membership in September 2025 for 3 years. I was not warned at the time that both of my devices were no longer supported by the system. I was offered a 'discounted' new device ( not much of discount) . Both of my devices stopped working on the same day, so obviously this was planned to stop this service. The app for syncing doesn't work on Android phones, or so customer service tell you. Dealing with customer services is like wading through treacle, they have there script.......... Why buy a Sky Golf/Caddie membership when there are great devices with no subscription, or even free apps for your mobile.
70 reviews matching