I'm given 2 different messages
I'm given 2 different messages. On the phone he agreed to something and in writing he denied it. Ask Christopher.
About SKYWITHCLASS
Data updated- Website
- skywithclass.com
- Category
- Travel & Vacation
- Location
- United States · Hallandale Beach
- Status
- Unclaimed
- Last 12 months
- 61 reviews
- Replies to negative
- 50% (2/4)
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Is SKYWITHCLASS legit?
SKYWITHCLASS (skywithclass.com) has a 4.7 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 50% of negative reviews. Last updated 2026-08-10.
What people say
Great Customer Service
Great Customer Service, would definitely use this service again 👍
Brian was very responsible and…
Brian was very responsive and respectful. He listened to my preferences and found what I was looking for. He was very pleasant and helpful and if my trip goes well, I will definitely use him again. He provided exceptional service so far and I am very pleased.
Agent served me with an exceptional…
Agent served me with an exceptional level of knowledge of the products .
This is a bait and switch company
This is a bait and switch company. You will get a low discount price initially and then when you're ready to book the booking expires and you have double the rate. Avoid.
Agent listened to what I wanted and got…
Agent listened to what I wanted and got it for me
Vince at Sky with class has helped me…
Vince at Sky with class has helped me book at least three international trips. Every time, he saves me time by comparison shopping and beats competitor prices. He is always willing to send me additional options and make suggestions to best suit my ideal itinerary and budget. We will continue to use Sky with class services for booking flights and highly recommend them for the best seats at the best prices. Happy client, Heather B
Fabulous Customer Service
With little expectation of finding some way to afford business class, I found Serge at the other end of the line. He talked with me in depth about my needs, which are medical, and how he could accommodate both my knees and my wallet. He then went to work and found excellent seats in premium economy that included leg and foot rests. Serge was a true professional. He listened, responded promptly, and got me what I needed. Thank you Serge!
Excellent
Excellent. Very helpful and nice demeanor. Thanks jeani Burwell
BEWARE!
BEWARE!! They added on a "special bonus trip" to Canada which would cause American Airlines to flag our trip as NO GO. Its called a Hidden City Booking and is illegal. Book it yourself on the Airline to avoid SCAMS!
Reply from SKYWITHCLASS2026-08-03
Dear Paula, Thank you for sharing your feedback. The itinerary that was purchased was confirmed and ticketed by the airline in accordance with the routing you selected at the time of booking. We do not modify customers' itineraries without their authorization. Additionally, we always ask the customers to review their itinerary before ticketing and to contact us immediately if they have any questions or concerns so we can assist. Our records indicate that you voluntarily canceled your reservation directly with the airline. This action was initiated by the passenger and was not a cancellation made by the airline. As a result, you received a travel credit in accordance with the applicable fare rules. Should you decide to use your travel credit, you are welcome to redeem it either through us or directly with the airline. We look forward to assisting you again. Regards, SWC Team
Alexis Lively has been excellent in all…
Alexis Lively has been excellent in all stages of my ticket purchase.
Lucas thanks for a great job.
Basil is the most knowledgeable agent I…
Basil is the most knowledgeable agent I have ever worked with. He provided me extra details that will make my travel experience easier.
Paid over $9000 for business class…
Paid over $9000 for business class tickets form Orlando to Dublin and then economy to Donegal, Ireland. Paid $710 for "ticket protection" - directly to SkywithClass! I will be 80 in October and ended up having to cancel due to heart issues and the immediate need for an aortic valve replacement. Followed everything SkywithClass requested including a detailed letter from my cardiologist. Told to pay an additional $310 to SkywithClass for "cancelation" - then I was told that the tickets they sold me were non-refundable and I could get a credit and maybe a refund of $8336.68. After several weeks of no response - I was offered $2794.03 from their consolidator. Really an insult considering my age and my heart. I am meeting with an attorney and I am trying to object through various avenues.
Reply from SKYWITHCLASS2026-08-03
Dear Liz, We are truly sorry to hear that you are unable to travel due to your medical condition, and we sincerely wish you the very best with your upcoming treatment and recovery. However, the tickets were purchased under a non-refundable fare, as selected at the time of booking. The Ticket Protection purchased along with your reservation provides eligibility for a future travel credit, and that benefit has been honored for your case. Ticket Protection does not provide entitlement to a cash or partial refund. Any exception to the applicable fare rules, including requests based on medical circumstances, must be reviewed and approved by the airline, as such decisions are made solely at the airline's discretion. We continue to advocate on your behalf and have submitted your case to the airline for review. At this time, we have not received a final determination regarding whether any additional waiver or refund exception will be approved. We have kept you informed throughout the process and will provide an update as soon as we receive the airline's final decision. We appreciate your patience and will continue to assist you throughout the airline's review process. Regards, SWC Team
Robert moretti gave the best customer…
Robert moretti gave the best customer service that I had in a long time he made sure that my trip was completed from beginning to the end if I had to grade his performance I would have to say he was over a beyond a 10 your company got a very dedicated employee and really deserves an award for his excellent job
There was great follow up from the staff
Carter bent overf backwards to…
Carter bent overf backwards to accomodate us and our requirements. A simply GREAT JOB!
Flights to Europe
As always I got the best deal, thank you Basil for your assistance.
Exceptional service from Gavin!
Gavin made the whole experience so pleasant and easy, as well as securing me an amazing deal on 2 Business Class tickets. He goes above and beyond to help, always gets back to me very quick, even when he’s not in the office. Gavin provides exceptional customer service, is kind, professional, friendly, helpful and always a pleasure to talk with. He is the reason I will only use SKYWITHCLASS for all of my travel needs. I highly recommend him and SKYWITHCLASS to anyone wanting exceptional customer service, amazing prices without any hidden fees or charges and peace of mind in traveling. Thank you, Gavin!!!
Great Service
This was a first time I used a biz class broker and I couldn't be happier. Aaron did a great job finding me a flight that would and in my budget. I highly recommend them. I will def use them a agian