SmartMatch Insurance Agency, LLC (smartmatchinsurancesolutions.com) has a 4.9 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
J
Jim Rud · 1 review · Experienced 2026-08-06 ·
★★★★★
The agent that I spoke with was very…
The agent that I spoke with was very informative and professional. It was a pleasure speaking with someone so informed. The whole conversation went great.
Reply from SmartMatch Insurance Agency, LLC2026-08-06
We're so pleased to hear that our agent was informative and professional, and that your conversation went great. We appreciate your kind words!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-08-06
We're glad our information was helpful to you. We appreciate your feedback.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
R
Rory Kaplan · 1 review · Experienced 2026-08-06 ·
★★★★★
Great service !
Great service !! Brock was great and helped me get the policy I needed !! Thank you !!!
Reply from SmartMatch Insurance Agency, LLC2026-08-07
We're so happy to hear that Brock provided great service and helped you find the policy you needed. We appreciate you sharing your positive experience!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
The Agent Zach Green explain every thing very good and read to one the best plans i've had in a long time I really appreciate it.. I really like and trust humana. The agent was very clear and professional , polite and respectful..Great!!
Reply from SmartMatch Insurance Agency, LLC2026-08-05
We're so glad to hear that our agent explained everything very well and helped you find one of the best plans you've had in a long time. We appreciate your kind words and are happy that the agent was very clear, professional, polite, and respectful.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
V
Vicky Krug · 4 reviews · Experienced 2026-08-05 ·
★★★★★
Elwood Preston
I just finished a phone call with Elwood Preston. He initiated the phone call as I had assisted my mother in signing up for new insurance coverage services a week or so ago. I asked many questions, rather complex questions...Elwood clearly and completely answered each on. If he didnt know the direct answer, he took time to find the answer and provided me with resources to further explore. I have been impressed with every interaction so far with SmartMatch. Refreshing to work with knowledgeable, caring, kind people.
Reply from SmartMatch Insurance Agency, LLC2026-08-06
We're delighted to hear about your positive experience and that our team member provided clear and complete answers to your questions. We appreciate you acknowledging the knowledgeable, caring, and kind service you received.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Julianna made our experience easy to understand. We are grateful for her help!
Reply from SmartMatch Insurance Agency, LLC2026-08-05
We're so glad our team member made your experience easy to understand. We are grateful for your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
You guys are amazing thank you so much for everything many many insurance against I talked that I haven’t never like you guys you are guys amazing
Reply from SmartMatch Insurance Agency, LLC2026-08-04
We are so happy to hear such wonderful feedback! It truly means a lot to us that you had such a positive experience. We are grateful for your kind words and appreciate you taking the time to share your thoughts.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
My agent Sydney Gordon was very patient, clear and thorough thru the whole process of applying. Very knowledgeable about all my concerns.
Reply from SmartMatch Insurance Agency, LLC2026-08-04
We're so pleased to hear our agent was patient, clear, and thorough throughout the application process, and knowledgeable about all your concerns. We appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Agent Charles Endicott did an excellent job working with me on Medicare Advantage Plans!Charles Endicott did a wonderful…
Agent Charles Endicott did a wonderful job of explaining Medicare Advantage Plans with me and I trusted his knowledge and selected Aetna! Hope to do future business with Smart Match Insurance for my future business (2027) Thanks, Stephanie Prather
Reply from SmartMatch Insurance Agency, LLC2026-08-03
We're so pleased to hear that our agent did a wonderful job explaining Medicare Advantage Plans and that you trusted their knowledge. We appreciate you choosing us and look forward to assisting you again in the future.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-31
We're happy to hear about your excellent experience and that our team member did a fantastic job helping you. We appreciate you sharing that they are a wonderful professional and very well-versed.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
我在为我拥有的 2 份保单制作会员门户时遇到了很多麻烦。 罗宾·乔丹(Robin Jourdan)是接听我求助电话的特工。 她很棒。 她很有耐心地试图解释我遇到的问题,当我能够解释我需要什么时,她就介入了。 她必须打几个电话才能找到可以帮助解决我的问题的正确人员。 如果没有她的帮助,我可能会坐在这里流泪。
Robin B 为 Robin J 喝彩
Reply from SmartMatch Insurance Agency, LLC2026-07-30
We're happy to hear that we successfully addressed all of your concerns. Thank you for your positive feedback.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-28
We're delighted to hear that your experience was positive and that our team understood your needs, helping you find the perfect program. We're so happy you answered our call!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-28
We're so glad you're fully satisfied with our service representative! We appreciate your kind words about their excellent service and knowledge.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-30
We're so pleased to hear our team member was very helpful and thoroughly explained different plans. We appreciate you sharing your positive experience and recommendation!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-28
Thank you for your 5 star rating! It was a pleasure assisting you!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-27
Thank you for your feedback. We are looking into this situation closely, as we always strive to provide a better experience. We appreciate you taking the time to let us know.
Reply from SmartMatch Insurance Agency, LLC2026-07-27
We appreciate your early feedback and hope you'll enjoy our services as you continue.
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-24
We're so glad our team member was very helpful in assisting you with all your questions. We truly appreciate your positive feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC
Reply from SmartMatch Insurance Agency, LLC2026-07-27
We're happy to hear that we provided helpful information. We appreciate your feedback!
Please contact our experts at [email protected] or 855-721-7206 if you have any future questions.
SmartMatch Insurance Agency, LLC