Burgers' Smokehouse (smokehouse.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Burgers Smokehouse has been our trusted place to get an Easter ham, a whole family reunion ham in July, and always buying Burger's peppered smoked bacon for 15 years!
Reply from Burgers' Smokehouse2026-04-01
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
K
KAY · 13 reviews · Verified · Experienced 2026-03-27 ·
★★★★★
Consistent Excellence
Great website! Love that shipping is included... no surprises at checkout.
Quality products have kept us happy, satisfied customers for more than five decades!
Reply from Burgers' Smokehouse2026-03-31
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
T
Thomas Williams · 1 review · Verified · Experienced 2026-03-25 ·
★★★★★
easy and quick
easy and quick. no problems, had what I wanted
Reply from Burgers' Smokehouse2026-04-01
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
We ordered as a gift to my mother. She enjoyed all the items we will look again in the future.
Reply from Burgers' Smokehouse2026-04-01
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Always good as it should be. Loved by all whom have tried it. Nothing compares to it around St. Louis.
Reply from Burgers' Smokehouse2026-03-31
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!
E
Edward · 1 review · Verified · Experienced 2026-03-25 ·
★★★★★
wheres my order?
Reply from Burgers' Smokehouse2026-03-30
Thank you for leaving a review with us. Your order was processed on Thursday and scheduled to ship on the 30th so the product did not get stuck in a warehouse over the weekend, thawing out while extending transit time.
If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected]
We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!
Thank you so much for leaving us a review! We are here to help you and if there is anything we can do to make your next experience worth 5 stars please let us know!
We thank you for your feedback and appreciate your business.
Thanks again
R
Ronald Alexander · 3 reviews · Verified · Experienced 2026-03-18 ·
★★★★★
Good meat
Quality of product.
Reply from Burgers' Smokehouse2026-03-31
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Have been purchasing Burgers’products for 25 years. Excellent products and excellent service.
Reply from Burgers' Smokehouse2026-03-31
Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating.
If you have any comments or suggestions regarding the improvement of our products, please let us know.
Thanks again!
Best ham in the country, free and quick shipping, always making it to destination on time for the holiday.
Reply from Burgers' Smokehouse2026-03-31
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
Been buying from Burgers for decades. They're always a part of holiday celebrations. Outstanding quality and consistency.
Reply from Burgers' Smokehouse2026-03-31
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Thank you for leaving a review with us. We appreciate any feedback, and will attempt to resend the tracking information for your order.
If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected]
We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!
Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating.
We are here to serve you so if there is anything else we can help you with, please let us know.
Thanks again
The unsliced, whole city ham is our favorite. We order one a couple times a year and are always 100% satisfied with the delivery times, the quality and the taste.
Reply from Burgers' Smokehouse2026-03-30
Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating.
We highly value your feedback, and if there is anything we can do to improve your experience, please let us know.
Thank you and we look forward to serving you!
Clear pricing. Product description was great. Shipping times could be more clear.
Reply from Burgers' Smokehouse2026-03-30
Thank you for taking the time to leave a review with us. We greatly appreciate any feedback, and will look forward to serving you again soon.
We will pass along your concerns regarding the shipping schedule to our Web Team. We hope to provide you with a 5 star experience in the future!
Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know.
We look forward to serving you!
Thanks again!