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Restaurants & Bars

Burgers' Smokehouse

201 reviews

4.7201 reviews
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About Burgers' Smokehouse

Data updated
Website
smokehouse.com
Category
Restaurants & Bars
Location
United States · California
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (9/9)
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Is Burgers' Smokehouse legit?

Burgers' Smokehouse (smokehouse.com) has a 4.7 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 89% of reviews are 4 stars or higher and 3% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

M
Michelle D Gaskin · 2 reviews · Verified · Experienced 2026-03-27 ·

It was easy to find what I wanted.💯😋

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

D
Diane Draper · 6 reviews · Verified · Experienced 2026-03-20 ·

Burgers Smokehouse has been our trusted…

Burgers Smokehouse has been our trusted place to get an Easter ham, a whole family reunion ham in July, and always buying Burger's peppered smoked bacon for 15 years!

Reply from Burgers' Smokehouse2026-04-01

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!

J
JJ · 1 review · Verified · Experienced 2026-03-27 ·

Friendly staff great service

Reply from Burgers' Smokehouse2026-04-01

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

K
KAY · 13 reviews · Verified · Experienced 2026-03-27 ·

Consistent Excellence

Great website! Love that shipping is included... no surprises at checkout. Quality products have kept us happy, satisfied customers for more than five decades!

Reply from Burgers' Smokehouse2026-03-31

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

T
Thomas Williams · 1 review · Verified · Experienced 2026-03-25 ·

easy and quick

easy and quick. no problems, had what I wanted

Reply from Burgers' Smokehouse2026-04-01

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

J
JDG · 2 reviews · Verified · Experienced 2026-03-20 ·

We ordered as a gift to my mother

We ordered as a gift to my mother. She enjoyed all the items we will look again in the future.

Reply from Burgers' Smokehouse2026-04-01

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

D
Doug · 3 reviews · Verified · Experienced 2026-03-19 ·

The bacon is great and the ham is…

The bacon is great and the ham is outstanding

Reply from Burgers' Smokehouse2026-03-30

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

F
Frances Pool · 5 reviews · Verified · Experienced 2026-03-26 ·

It was fast and easy.

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

J
JAMES Brich · 1 review · Verified · Experienced 2026-03-19 ·

Always good as it should be

Always good as it should be. Loved by all whom have tried it. Nothing compares to it around St. Louis.

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!

E
Edward · 1 review · Verified · Experienced 2026-03-25 ·

wheres my order?

Reply from Burgers' Smokehouse2026-03-30

Thank you for leaving a review with us. Your order was processed on Thursday and scheduled to ship on the 30th so the product did not get stuck in a warehouse over the weekend, thawing out while extending transit time. If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected] We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!

J
JESSE ROBINSON · 2 reviews · Verified · Experienced 2026-03-25 ·

Website was very easy to navigate.

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for leaving us a review! We are here to help you and if there is anything we can do to make your next experience worth 5 stars please let us know! We thank you for your feedback and appreciate your business. Thanks again

R
Ronald Alexander · 3 reviews · Verified · Experienced 2026-03-18 ·

Good meat

Quality of product.

Reply from Burgers' Smokehouse2026-03-31

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

C
CustomerJim from Ponte Vedra Florida · 8 reviews · Verified · Experienced 2026-03-19 ·

Have been purchasing Burgers’products…

Have been purchasing Burgers’products for 25 years. Excellent products and excellent service.

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for taking the time to leave us a review! We were delighted to see that you gave us a 5 star rating. If you have any comments or suggestions regarding the improvement of our products, please let us know. Thanks again!

E
ERIC DORONDO · 9 reviews · Verified · Experienced 2026-03-26 ·

Best ham in the country

Best ham in the country, free and quick shipping, always making it to destination on time for the holiday.

Reply from Burgers' Smokehouse2026-03-31

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

C
CLIFF SLAVIN · 3 reviews · Verified · Experienced 2026-03-19 ·

Been buying from Burgers for decades

Been buying from Burgers for decades. They're always a part of holiday celebrations. Outstanding quality and consistency.

Reply from Burgers' Smokehouse2026-03-31

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

O
ORV MADDEN · 2 reviews · Verified · Experienced 2026-03-26 ·

No confirmation of shipping/delivery…

No confirmation of shipping/delivery date

Reply from Burgers' Smokehouse2026-03-31

Thank you for leaving a review with us. We appreciate any feedback, and will attempt to resend the tracking information for your order. If you'd like to check on the status of an order you can contact our service team at 800-705-2323 or by email at [email protected] We look forward to serving you again soon, and hope to provide you with a 5 star experience in the future!

B
Beverley Lundell · 1 review · Verified · Experienced 2026-03-18 ·

Delivery exceeded my expectations.

Reply from Burgers' Smokehouse2026-03-30

Thank you for leaving us a review. We were happy to see that you gave us a 5 star rating. We are here to serve you so if there is anything else we can help you with, please let us know. Thanks again

c
customer · 2 reviews · Verified · Experienced 2026-03-25 ·

Unsliced whole city ham is a winner

The unsliced, whole city ham is our favorite. We order one a couple times a year and are always 100% satisfied with the delivery times, the quality and the taste.

Reply from Burgers' Smokehouse2026-03-30

Thank you so much for leaving us a review! We were pleased to see that you gave us a 5 star rating. We highly value your feedback, and if there is anything we can do to improve your experience, please let us know. Thank you and we look forward to serving you!

P
Paul Sowden · 1 review · Verified · Experienced 2026-03-25 ·

Clear pricing

Clear pricing. Product description was great. Shipping times could be more clear.

Reply from Burgers' Smokehouse2026-03-30

Thank you for taking the time to leave a review with us. We greatly appreciate any feedback, and will look forward to serving you again soon. We will pass along your concerns regarding the shipping schedule to our Web Team. We hope to provide you with a 5 star experience in the future!

R
Rudy · 5 reviews · Verified · Experienced 2026-03-25 ·

Quick and easy

Reply from Burgers' Smokehouse2026-03-30

Thank you so much for taking the time to leave us a review! We’re so glad you found us to be a 5 star rating. If there is anything we can help you with please let us know. We look forward to serving you! Thanks again!