I didn’t get my free gift on an order…
I didn’t get my free gift on an order over $30
SmokeMEGA (smokemega.com) has a 4.3 out of 5 rating on OK.one, based on 58 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews. Last updated 2026-08-10.
I didn’t get my free gift on an order over $30
Being fast was good ...being correct was most excellent.
i found what i needed, submitted an order and it was delivered in 4 or 5 days... awesome response time/
Shipping was on time faster than expected, very happy with the order thank you
your color on your bong burnt off and got me sick. What the hell?
Garbage!! Sent me a bunch of cracked pieces messaged them with pictures about it well that was 2 months ago emailed at least a dozen times have not received one response. I'd recommend hemper smoke cartel literally anyone but these guys are a joke.
The glassware looks great, have not used it yet - but you sent the me a lighter with wrong graphics. Ordered the marble graphics and got dollar bills instead - can you make this right?
well I received my water bong today after waiting over 7 days for it to be delivered p,it was cute and smaller than I thought it would be and it leaks but if and when they give me a refund or another kind of bong I'll write back and let you know how it went
The product's I ordered were exactly like the picture and description. Totally would have given 5 stars if it weren't for the shipping. Especially since I paid extra to have an expedited shipping 🫤
The parts are really good doing nice to smoke out of but the prices are really too high and one of them was broken...
Very cool experience meeting the owner and seeing his whole operation. Real cool genuine guy with products that are way higher quality that you see in smoke shops and are cheaper. Highly recommend.
Quick shipping great packaging and superior customer service
Honestly - I dont rate products or stores... but sweaer to god, if you smoke - this place is legit. Great service, unbiased, no judgement - follows up with you the next day. Amazing.
hank you so much for the shout-out! We usually don’t like to brag, but we’re so glad you took the time to drop a rating. We take pride in being a judgment-free zone and making sure everyone gets exactly what they need. We’ll be here whenever you need us next—stay lit
They are very quick which is what I love.
Outstanding! We love hearing that! Speed is a huge priority for us because we know you want your gear as soon as possible. Thank you for the support, and we’ll make sure to keep those orders moving fast
Everything I've ever ordered from you has been great. I did have one order of that had some broken pieces and you more than made up for it and this most recent order came very quickly and it's exactly as advertised and and I appreciate it. Great job!
Thank you so much for being such a loyal customer! We truly appreciate your continued support. We’re glad we could make things right after that shipping mishap—it’s important to us that you always get exactly what you paid for. We’re happy this latest order hit the mark for you. See you again soon!
Super friendly and helpful. received and unboxed the parcel and was blown away! it was perfectly packaged! and the extra touch that was sent with it was absolutely awesome!! thank you Smoke Mega!!
Thank you so much! We take a lot of pride in being helpful and making sure our customers feel taken care of. It was a pleasure assisting you, and we can’t wait to see you back at SmokeMega soon
Every time I order from here I get about as many free gifts as I do products I pay for. The free gifts are full-sized amazing products that are not on the cheap end and the products I bought were top notch. I will only buy from SmokeMEGA from now on
This is what we love to hear! We believe in treating our loyal customers right, and we’re so glad you’re enjoying the extra surprises. We curate those gifts to make sure they’re actually useful and high-quality, just like the gear you buy. Welcome to the SmokeMEGA family—we've got your back for all your future orders
It was well packaged and I love my new piece!!!!
We are so glad to hear that! We know how important it is for your glass to arrive safely, so we take extra care with our packaging. Enjoy your new piece, and thank you for choosing SmokeMega
I realize it is tough for online retailers to compete with the big bullies out there! I try to support smaller retailers as much as possible, but some do not understand the need to be very flexible with returns, or defective merchandise. As an online shopper, I have to be confident the retailer will help make returns or replacement easy should that happen. I really feel like this retailer gets it and at least with my return, was very accommodating. This type of service is what keeps customers coming back. Plus the quality of what I received so far has been excellent!
Thank you so much for this thoughtful review. As a smaller retailer, we truly appreciate shoppers like you who understand the value of supporting independent businesses. We know that trust is earned, especially when it comes to returns and replacements. We’re glad we could make the process easy for you, and we’re even happier that you’re loving the quality of your gear. We look forward to serving you for a long time to come
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